Thomas & Sons RV in
Springfield (MO)

Great place to do business. Knowledgeable staff and good selection for your rv

We stopped in today for a new converter for our rv. The sales team were very friendly, knowledgeable and took the time to make sure we knew how to install. Being new to the area and rv’s this will be our go to for anything we need. Just great people and a great selection of products. Thanks for getting us on our way!

Good people. Knowledgeable repair service staff and good place to view consignment rvs

Extremely pleased with my first experience with Thomas & Sons RV. They were great on communication on the service of my RV. I will definitely be taking any service needed on my RV to Thomas & Sons RV.

Best in the business! I trust them with my Mechanic work as well as buying parts from them. They are very very knowledgeable. Thank you so much for everything you guys do. You make owning an RV fund very honest business.

They go above and beyond to help you find anything and everything. They may not have everything ( I have a 1970 Ideal) but they sure look hard to find it!

This establishment has some of the most kind and knowledgeable people. If you have RV/camper issues, they have the solutions.

My wife and I have gotten back into Rving after many years of just working. Since we purchased our new to us Georgetown classA I wanted to find a local business that can service and provide maintenance for our RV. I have had them work on a few things including our towing parts and supplies. They are very knowledgeable professionals who enjoy doing what they do and it shows.

Absolutely amazing place and incredible people!!! First time in the store and they treated me like family. They’ve got just about every thing you could possibly need on hand, and if they don’t they are willing to point you to other local businesses that might have what you are looking for. I would give them 10 OUT OF 5 STARS if it was an option!

I took my "new to me" 5th wheel to them to give it a good mechanical look over. They seemed to do a very through job and quickly made a couple repairs, all at a fair price. A special shout out to their service coordinator, Melissa Alton. She is a very pleasant person and goes out of her way to take care of you. Based on my 1st experience with them I will be back for any future needs.

Let down and highly disappointed. I've had a few experiences with them over the past couple of years. They have always been very helpful in the past. Unfortunately, it only takes 1 experience to change an opinion, and to show their true colors. Yesterday I called about a replacement AC motor and was given a price of $366.49. The person who gave me this price was "looking at the box" when she told me the price. I let her know that I was going to call around, that it seemed kinda high, but that I needed it and would get back with her. Today, the same person sent me a text message letting me know that they had 1 in stock, but the price was now $445.00. In less than 24 hours the price jumped $78.51. Same motor, same place, same person I talked to yesterday. What I can't figure out is why. Trying to scam me out of more money now (btw, I found out that no body else in town has this motor in stock, except them, before I received the price gouge message this morning), or did they just not want my business? They wouldn't answer me. But, either way, character means a lot. And the character they have shown only says "shady". You can't trust shady people, and I wouldn't trust this place or do business with him if I were you.

I bought a used and abused 2008 Jayco eagle. I took it to Thomas and sons. They did a $750 inspection and winterized it.. Replaced the circuit board with a completely different one and didnt label any thing on the board. Told me when I went back "if they didn't do it at first I will just have to figure it out myself". They did not put the plug back in the hot water heater. The propane heater does not have a return air vent, nothing was said. People are just as nice as they come but I feel work was incomplete.

Service manager Melissa is the greatest. She posesses an incredible wealth of knowledge about the workings of rvs and is willing to take the time to explain the workings and solutions. When a sewer system repair ended up taking more labor then normally expected, she took the time to explain what had happened, then took the initiative to negotiate the labor cost. She has also been helpful during previous repair issues. The other people and techs in service department are similarly helpful.

Highly recommended to any traveler who needs a repair or supplies. These guys know their stuff. Most importantly they have a can do vibe and happy to listen and solve your problem.

Thomas & Sons were recommended to me by a Facebook member of a RV group. I live in MN, and ran into an issue finding a part (hole plug for a Lippert regal head awning cover (known issue with that part), and Shari was super responsive to my requests for info. The cost was extremely reasonable and I received the shipment in a timely manner. Whether you live in Springfield, MO, or are sourcing your parts needs online, I highly recommend Thomas & Sons RV Parts Supply.

Stopped in on our cross-country RV-trek home, looking for a replacement shock for our RV screen door. The staff was very helpful, and helped us find exactly what we needed. The shop, in general, is well stocked with just about any RV need.

Love these people always friendly and there to help you when you need it! #Hailey #Dan Woods Mobile Camper Repair llc

We've been coming here for a few years. This last trip was horrible. They had it a month and $2200 later, they didn't fix what we took it there for. They replaced a perfectly good door handle, we asked to replace the broken door tether. We asked to seal the bottom window seals that roll in and out, they replaced the top seals where the windows don't move. We told them to only fix 3 things from an original list, they fixed the whole list and charged us for all of it. We'll never go back.

Needed a Curt slider bracket as I now have a short bed truck after trading my long bed. The trailer came with the Lippert Turning Point pinbox but after using it one time and having it try to jackknife it i decided it was safer to go to a slider hitch. Ordered it from axxzon but it was returned because it was missing parts. Called around and Thomas and Sons had an older version of what I originally ordered but still works. They were WAY cheaper through them and they had it in stock. Even though they are 40 miles away I will get my parts from them from now on. Very nice people and they have lots of products. Even Camping World buys from them.

I can't say enough good things about this little place! They had exactly what we needed AND installed it right then & there. Super helpful, friendly staff, well stocked & easy to get to (for being right smack in the middle of a very busy area). Highly recommend!

We've been in this store twice. Both times, the employees were super nice and helpful. I came in knowing what I needed, but not knowing what it was called (I thought I did ???‍♀️), and they were able to figure out exactly what I needed, and find it for me. They even measured it to make sure. Great customer service!

Always very helpful,and have a lot of parts. We've done business with them for over 30 years. And they do amazing work. Repairs are better than new. They work well with the insurance companies. I don't know what the RV'ers in this part of the country would do without them.

What an excellent business. Realizing our a/c fan cracked, we called many many places on our route. No one had the part we needed. The big guys couldn’t even be bothered to call us back. Found Thomas and Sons on Google and they absolutely saved us. Had the part in stock, placed it at the front desk so when we came in right before closing, we were back on the road in 10 minutes. That evening - a quick swap was made (always carry tools) and nice cool air was again our friend. Could not recommend this company more for their outstanding customer service and part selection. It was also only a few dollars more that Amazon - amazing!

Absolutely the best RV Repair experience we have ever had! Great folks! Great Prices! Incredibly Accommodating! They installed a new awning that they actually had in stock on less than a days notice! It was a perfect installation and it was HALF THE PRICE OF CAMPING WORLD! Evan runs the SERVICE DEPARTMENT and he is outstanding! The staff in the store are just a pleasure to work with! Make sure you sign up for their club! $19.95 a year and you get 10% off on all your purchases! Thanks again to them for an outstanding experience! Almost impossible to find anymore!

I needed an inner tank for my Atwood water heater. I also needed a board for my suburban heater. The gentleman who waited on us was both knowledgeable and friendly. He was all to happy to show us where the product we needed was. This was good because the store is well stocked with RV parts and supplies. He wasn't pushy either. The products he recommended were not the most expensive ones and he knew how they functioned. It is a good thing to do business with these folks.

It's like a camper candy store! But I have to say, customer service is a bit lacking. Left messages for service and never received a call back. Tried to call the main store to ask questions, but it just rings and rings until it disconnects. My first visit was a busy Saturday and the gentleman working the floor was great! Knowledgeable & helpful. However, I haven't seen him since, and on subsequent visits, I feel like I'm bothering them when I ask a question, and even then, they don't know the answers or give answers that I know are incorrect. Disappointed, but I want to keep my business local, so I'll give them another try. Checkout lady was nice and even helped me carry my items to my truck. Would be nice if you were open a little later, or longer on Saturdays... it's very hard to get in there when you work 8-5 and live outside Springfield, which is why I was trying to resolve some issues via phone.... but with no luck.

Dan in the parts department was incredibly helpful. We came in for a new faucet for our sink and ended up asking him every question we had for our older camper. Very impressed with him! Also Evan from the service department was great to work with! I wish we had a Thomas store everywhere we went! Thank you.