Kaimuki Auto Repair in
Honolulu (HI)

Very friendly and fast. Out of all the places I went to take my car to do the safety inspection in Oahu they were the only ones that were very respectful and got the job done in a very short amount of time both times that I went there. I highly recommend this place 😃

Don’t go to this place! Complete scammed me. I brought in my hybrid car, my car could only make it there, they said they will look. Didn’t even tell me that they don’t take hybrids despite the fact that I asked, they asked what car multiple times. They said $200 for a diagnostic and I was like ok. They confirmed they will look. Turned out they didn’t even look at the non hybrid portion because we found out it wasn’t a hybrid problem. So that means that they lied that they looked, blamed me for not telling them it was hybrid. I get a call “you didn’t say it was a hybrid” and I was like okay can I come get it. They said “it’s still $200”. Literally scammed me completely. Simply could have said “we don’t do hybrids” and saved me $200.

Terrible customer service. You have to go giving your number and they will call you in couple hours which is a lot of hassle. For safety inspection

Went through the full service for gas and according to the sign on cost of premium it was $4.49. I was charged way more. The sign says full service must be over $25. My bill came up to $65 and my fuel was only 10.1 gallon. And I was charged $13.95 for synthetic oil. I paid cash for it and my credit card was charged $65. I asked why it was so much, I was told, because I went through full service. I tried to oppose, they said it was done. That was no full service, they didn't even clean the windshields.....never going back there again! I feel like I was scammed cause I was a woman.

Amazing customer service. Walked in for a safety inspection, and they put me in the queue. They called me when it was my turn to have the inspection - 10/10.

12/2024 Alan has been a fixture in Kaimuki for as long as I can remember and just an all-around kind businessman. I went by for a safety check and was in and out in 15 minutes. Also good to see young employees learning the trade working there from time to time. Customers should try and pay cash when able to as they, like every other business, will have to pass on credit card fees to customers. Help them, help you, and keep them in mind for your next car repair. 🚗 😉🤙✌️

I live a block away from this Auto repair shop. I pushed my bike over to ask them if they can help me out with a jump, I could see a booster box sitting there not being used fully charged right in their garage. they told me they didn't want to the liability because they claim they tried one once with a scooter in it fried their system. it's a 12-volt system which is the same voltage as every automotive vehicle on the roadway. these mechanics not only lied to me but they smiled while they lied to me. I've been working in automotive engineering for years and I've never once heard a mechanic tell me this before. don't trust them to work with your vehicle

My first stop if there was ever an issue. The owner is an honest and community driven man who passes it on to his workers. Many times he would inspect my car for free and even recommend me to other shops if he felt they did a better job. I never felt overcharged or oversold. This is the type of mechanic you look for. Knowledgeable and honest. You'll feel like an old friend as soon as you walk in the door.

Had a good experience with my Safety Check. Was in and out quickly despite being a busy location. Alan, the young woman who works there and a younger technician who was training were great. (wish I had caught the latter two's names)

After losing tire pressure, found a nail and took my truck to Kaimuki Auto Repair for a tire plug on a busy Saturday. They are always quite busy but always are still very friendly. I’m confident in the work they do, and make the drive even though they’re 20 min from me.

Excellent pricing, service and wide range of services from gas, air pump that actually works to safety inspection. Sometimes super fast, if you catch them at the right time. Otherwise, plenty of places near by to checkout if you have to wait for a call back for service. I always go here and appreciate the honesty from the man who told me I didn't need new tires yet. Mahalo 🙏🏽🌟🤙

I usually work on my car but I had a leaky PS hose and being unable to lift the car up to check further, I took it to K auto to check for further leakage. Alan warned me they would have to charge for time and I told him that it was fine, expecting 30 minutes of labor MAX. Come back at the end of the day for a $100 invoice. When I asked what they did he said they found the a leak (the same one I told him about) and that they didn't even put the car up. I asked if they checked the fluid and/or reservoir to which he told me that its something I can do on my own. ??? I then asked why he charged me so much for labor. His reply was "research for the part". He called one shop to check and even though he told me they had it, I called and went in only to find out they don't even carry my year. I don't know if he even called. Wouldn't recommend this shop if you want your car properly looked at. Won't be making this $100 mistake again. Giving two-stars because they were able to accommodate me without an appointment. Now I know why...

The owner of Kaimuki auto is not honest. One day my driver side wiper wouldn't move so I brought it in and after leaving car for couple of days he claimed that my windshield wiper transmission arm was mechanically broken and he said I needed a new one and charged 260.00 for the part and another 250 or so to install it but I had to wait a week cause they were busy. That night I saw my neighbor and he said he had that happen to him and all it was was a plastic bushing that popped out and the part was 12.00. when I went back Kaimuki auto to ask if he was sure they checked to see if it was the whole arm that needed replaced he said yes they checked but I was skeptical and told him I wanted to return the wiper trans arm and he refused after calling a few times they said they will keep 30.00. so I got refund minus 30.00. Due to this I had to drive my car without a driver side wiper for 7 months always checking weather reports until I finally got another mechanic who took apart the vent plate and found that only the plastic bushing popped off and he installed a new one for 70.00. The part was😭 12.00. when I told k auto, the lady, the owners daughter, just as arrogant as him said no... They need to look into it. So feeling like I would not get my refund I let it go for 3 months then finally got the nerve to call back and the lady said I don't care I don't want to deal with this anymore and told me come down and they would give me check I got only 21.00

Called for safety inspection. Said they still accepted people and I could come immediately. I was there a few min later. Was welcomed by a rude gentleman with an attitude. Was told I should come back an hour later as the purpose of me coming was just to get me in line. Refused and went to jiffy lube down the road. Smooth process. Everyone out there had a weird and non chaland attitude…. As I read more reviews I see it’s recurrent that they treat « certain category » of people poorly. Be aware. Feels discriminatory.

Local Spot. My go-to for car related issues if I have to go somewhere. They honestly do their best to accommodate you. Boasted as cheapest gas in the Kaimuki area. Bonus; You can't make an appointment for safety check, but if you make an appointment for say a alignment or a tire change with that safety check, you can do one appointment. Just something to keep in mind..

Took my car here for a safety check, ask to leave my registration and they will call when its my turn, said in about an hour. No problem I thought, almost 2.5 hours later I get a call to come back. They take my car to do a check, came back and said I need a belt replaced because it was cracking to the tune of $200. Showed me the belt and I’m not seeing any cracks, said no thanks. Took my car somewhere else for safety check and passed without an issue. Suspect place, won’t be back.

Alan and his crew are the best! I am the second generation in my family going here. I can count on them to be honest and fully trust them. I just moved back from CA after 11+ years and Alan recognized my family right away. Just keep in mind that this place is busy but I don't mind waiting for the great service we receive.

This place is small but the best service in town! Needed a vehicle safety inspection and this place made it so easy. I went early and within an hour I was called for my inspection. Laurie was awesome! She was thorough and quickly took care of us. We needed to repair a small item and return which we did and we were done! I highly recommend them for any service because they get it done and have excellent customer service!

These guys are awesome! A huge screw impaled my tire and I needed it fixed right away. I popped in under the impression that it would take some time but to my surprise they got me in right away and took care of me in 5 minutes. I can’t remember the guys names but they were great. Super fast, super friendly and most importantly affordable! They earned themselves a new customer today! Thank you for your help Kaimuki Auto Repair fam! 🙌🏽 If you need a service done you should definitely check these guys out! 💯

I always go here to get my safety check done. It's fast service, but if there is a lot of people in front of you, you can go run errands, and they will take your phone number and call you when it's your turn. If you have a headlight or turn signal light that is burnt out, they have it, and will replace it on the spot before finishing your safety check. Super efficient, affordable, and there's seating outside where you can wait in the shade. Their cold drink fridge has Aloha Maid and Gatorade.

Gas price does not match sign. Opening is 5.94 not as reported on sign which is 5.89.

Not very happy with the honesty of this place. When I ask how much will they charge me for safety inspection & tire rotation he told me $68.00 for both. After they got it done, he charged me 68.00 for tire rotation + 26.18 for safety inspection. If I knew he will do that, I would of gone some place else where they only charge $25.00 for tire rotation. I'm not coming back here.

A+ service! I am so thankful I found an honest auto shop. I like that this is a family run business. I dealt mostly with Laurie and she was amazing. We communicated back and forth about my insurance and she made a confusing situation feel effortless and stress free. I will definitely take all my car issues to Kaimuki Auto Repair.

This family owned auto repair shop and gas station is a blessing. These past five years they have treated me like family and have always been upfront and honest. The prices are reasonable, the service is friendly and they take care of my car with lots of aloha. Thank you Kaimuki Auto Repair.

I wasn't going to post a review until they scratched my car and didn't feel the need to say anything about it. I had an appointment and was 5 minutes early and still ended up waiting an extra hour past my appointment time for them to do a simple oil change. They're disorganized and would stop talking to me when I was just trying to pay to help someone else. The owner talked down to me the whole time saying I probably didn't know about the repairs they wanted to do because I'm "young". I tried to go to them because they're in a convenient place and I like to support local businesses but I won't be back.

Went for safety check and had the benefit of sitting in the office when the owner received a phone call. He did some trouble shooting over the phone. It was clear the other person was a mechanical novice but he explained what was going on in a very laymans term way, recommended some other options to that owner that would save that person money and offered to look over the vehicle if that person came down. Integrity in an automotive service shop. Who knew this still existed. My safety check was done quick and efficiently. Entire staff was courteous and very helpful. Highly recommend this location to anyone that wants the assurances of a good, honest repair shop!

I didn't get any repairs but when vehicle inspection time comes around they are always available. The people are nice there and they give good service. The place is always busy, or at least most of the time which is an indicator that this is a good business. The location is good but there isn't a lot of space on the property for parking. It doesn't matter though it's still a good place to get your car inspected or probably repaired.