Reynolds Recycling New Waiakamilo Redemption Center and Scrap Yard in
Honolulu (HI)

Clean friendly people and I’m going back 😬

I had rinsed all my bottles and cans. They were separated small plastics, larger plastics and cans. The guy took the small and larger plastics and combined them. I inquired what was he doing. He said they don't separate small plastics; it's all one rate. I was confused and asked when was the change made and he replied, "long time now". Then when I signed the log, there was no breakdown for plastics and can; it just had a flat dollar amount. I asked for a breakdown/receipt and was told they not a store, they don't do that hea (here).

This morning, we encountered rudeness from one of the employees there. The gates were open and the rubbish cans were all set up to place cans in. It was a a little before 8: 00am(open at 8 am) that we drove in. One of the employees was really rude he yelled at us that it was not open yet that we would have to park on the side. We asked since we already in, can go ahead and proceed putting the cans in the recycling bin. It was allowed. When we proceeded to the Cashier, the employee was sitting behind and I said we didn't know we couldn't come in before 8:00 a.m. The gates were open and didn't know we would get scoldings. The guy said I was not scolding. I said well you were yelling and he replied, I wasn't yelling. Regardless if I thought he was yelling or scolding, he was really rude. I was never treated like that before. The cashier is always friendly. No one apologized even they knew I was offended. I feel like I don't want to go there anymore. However, I must commend the employee who helped us with the cans...he was very kind and friendly. I was shocked with the cashier usually he's very friendly but he just kept quiet and he didn't apologize for the other employee's behavior I was very disappointed. I'm giving it a one star but for this particular day I would give it zero stars.

They are always very helpful with the plentiful bags of recycled cans, bottles & plastic H-5 containers. Very fast and convenient.

This location is a complete scam. Scales are not zeroed for the weight of the trash cans. Brought 2 50gallon black bags full of bottles to only get 6$ when I know full well I should have walked away with 15$. Asked for reweigh and the guy got super defensive and hostile. We are recycling to get our money back from the 5cent tax not to make money, pretty ridiculous that these guys feel the need to scam and skim from folks.

Went there with scrap & aluminum other reviews were right about workers skimming customers. I weighed my aluminum's multiplied to their rate and still got less then what was owed. Will not come here again something's sketchy at this location. Let me guess a reply comes after this post saying sorry this happen to you, but i reality doesn't correct customers getting ripped off.

These guys are great. Pull up, tell them how many bottles you have, and they give you cash. In and out in less than a minute. Couldn't be easier. Thanks!!

People working are nice but their rate is way too low compare to other recycling company like CM. If you want more $$ paid to your hard earned scraps. I don’t recommend.

this is the EASIEST CLEANEST recycling center by far! the guys here are so fast and friendly i don’t know why i’d go anywhere else. the staff gets along so good it makes me want to work there five stars for sure!!

This is the only reliable recycling center I have been to on this island. I don’t live near here, but this location is always the one I end up coming to because the other recycling centers near my place don’t work out during my convenient times. I have been to two other recycling centers before their closing times, but they were already closed because they were done receiving recyclables for the day.

The people there are great and super helpful. If it isn’t too busy someone will help me get the stuff out of my truck - I’m really short! I like the way things are up so nobody can cut in line. It’s clean, orderly, and there isn’t any stinky, messy spills all over the place.

I go there at least 4 times a month and always get good service. I witnessed the workers talk loud to customers but with good reason. The place is noisy lots of cars and foot traffic the people can't hear so that's why workers talk loud. Plus you get people that cut in line, park any kind. Without the Workers giving direction, place wouldn't be good to recycle. Take care your workers, hard to find good ones nowadays. Mahalo

I would reccomend this place over any other recycle center-- i am always in and out, place is clean and staff is friendly! They open earlier than most recycle centers not to mention they close later as well. And can't get any better they are open every day of the week-- Much mahalo for such quick service 🙂

Thought i was gonna miss them when they close for lunch. Surprise surprise.....they dont close for lunch. Sooooo stoked. Hands down the best. They deserved being tipped. Every penny counts!

I go here every 6 mos or so before the accumulated bags drive me crazy. There was only 1 car there w/me so we were in n out quickly. There's only 4 stalls but it was nice n Neat and Didn't SMELL. The workers were nice, helped me unload my bags. I didn't see a scale but they probably know how much each huge black plastic bag is worth. Thank you for helping us do our part to save our planet!

I was extremely surprised at how well these guys operated. For a recycling location it was pretty clean, well organized and the gents had 8 vehicles in and out within 10 minutes or so. Crazy fast, they did all the work and had the drivers relaxing for the most part. Crazy good! Great job guys and MAHALO!!!

Today was my first time at this recycling place. They helped me with putting my recylables in the bins. The workers were very friendly, not like the other places. 5 stara all the way for these guys.

Coming here for the first time and the two guys here are so polite and courteous. I came close to closing and one of the guys walked up to my car to let me know that they didn’t have enough money. I thought that was nice before offloading everything and then being told. Turns out I didn’t have that much and they had enough coins to pay me out so was able to do that. Location is very convenient but service of the two guys was top class I will definitely come back again soon.

I've been coming here almost 5 years and I have tried all different types of centers on the island. These guys have real heart and are the nicest you'll find in the business. I generally come once a month but if you haven't tried this recycling center you are really missing out.

This place is great! Nice environment, nice workers and very helpful. Honest with thier weight scale unlike other recycling places I've been to, who ripped me off half the money. 🙂

Service is great and helpful. They are very quick on sorting the recyclables. My first time and when you ask, they politely will give you a receipt. Thank you staff.

Very friendly but no receipt. Did not ask. Tare compensation was -9.01lbs no matter if it was weighed with their blue trash can or if it was just their trash bag. Did not confirm poundage with customer. Just sign here. Understandable for quick service with no arguments with customers.

These guys were great 👍 I really enjoyed the professional experience no trama happy guys quick and plesent got the proper amount of money 💰 with a smile I will always go back to that redemption center their was only one site that even came close to this and that’s the hard working crew of the Hawaii kai site thank you Reynolds keep up the good work guys 🤙🏼🤙🏼🤙🏼☝️☝️👏👏😊😊😎 Have a nice day 🙏

This was my first time ever doing this and it was a wonderful experience! These guys are amazing, extremely helpful and lots of fun. Definitely will only come here ☺️

Great experience. All the employees are very friendly. I lived downtown and theres a lot of recycling places around me but I'd rather go to this place. Thank you all

Great experience. The two employees, young man and a nice older lady were so pleasant and professional. This is the BEST recycling experience I've ever had. I will return again. I live in Hawaii Kai and I'll drive here to do my recycling business. Thank you both. I will get your names on my next trip. I'll pass on this experience to all my friends and co-workers. Keep up the good work and I appreciate both of you. Thank you!!!!! Larry

Overall, always a good experience. However, my truck would'nt start, dead battery, and they said they would jump me if I had cables, which I did'nt because I loaned them to a friend. Just found it hard to believe a scrap metal yard does'nt have jumper cables.