This rating is based on customer reviews, inventory size, pricing, and service quality
In Santa Ana, CA, We Buy ALL Junk Cars and Trucks shows mixed but mostly negative feedback, scoring about 44/100. Common complaints: unprofessional communication, repeated phone hang-ups, missed appointments, and offers seen as low. Positives exist—some report patient drivers, smooth coordination, and strong payouts (e.g., Carlos). Key themes: customer service inconsistency and pricing variability; limited insight on inventory variety, yard organization, or part-finding from these reviews. Overall, value can be good when service clicks, but reliability is a concern.
Do not work with these people.
I called them and I heard a girl's voice saying, "Hello?!" and then hung up.
I called again and they pick up and hang up. Avoid at ALL costs.
Frank is unprofessional, he gives you a day and time saying he we will meet you for your car and doesn’t follow through. When I called him he was laughing and clearly intoxicated and when I asked him is he still going to make our appointment he said no he’ll come the next day. If he was unable to make our meeting he should have called and rescheduled I lost hours of work to meet him. He is very inconsiderate and unprofessional.
Abraham took advantage as I am a young 20 year old. I asked for half the price I got this car. Gave me 250. When "negotiating" he couldn't do 300. Takes out whole wad of cash. A slap to my face. Biggest mistake. Push your numbers and if not don't go with them. My mistake and I regret it dreadfully.
The driver was real patient with me. I didn’t know the exact address where my car was located and still made it work. He actually gave me a good amount of money compared to others. Highly recommend
Website
