This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, A & M Metals Inc. in Santa Ana, CA scores 76/100. Many highlight friendly staff and quick service, easy in/out, and solid payouts for cans and bottles; several say they accept almost anything. On the downside, multiple reports cite low offers on copper/brass, hidden or unclear weighing, no posted prices, and occasional rude management; a few felt the counter setup was impersonal. Waits are usually short except at midday/close. Main concern: pricing and weight transparency.
A&M recycling Inc. now is not good as the previous time.
I was there for years for my recycling stuffs. ( I am a plumber). But Recently I disappointed and feel sorry for myself.
I feel like they took advantages and cheat on me. They didn't let me know how they rated my copper & brass. How much they pay me per pound. They tried to lower the qualities of my copper and brass and lower the price that they suppose to pay. I got scam ! ( I agree Joey B. 's review on Yepl ).
Don't go there. I don't recommend this place to no one.
I went there to drop about 800 lbs of scrap metal and i was only paid for 240, ($7.40). Employees were playing dumb, accusing each other of who made the mistake !!!! Watch out for these scamming.............
they hide what they're weighing, they pay less comparing to other places, they will steal you, very rude cashier with a jail style cage you can't even see who are you talking to, they will ID you, blue printed you and almost will ask for your birth certificate in order to pay you, they steal the weigh of your stuff (I weight my recycle before going there) avoid this scaming place at all cost probably they cas steal your identity too, there's something fishy there.
I've always felt that reviews were a last ditch resort to warn people to stay away from a business. If you have a problem with a company or service, I've always thought the appropriate thing to do would be to speak to the business first, voice your concerns, and see if they could do anything to make it right before leaving negative reviews.
Well, I did that. I've been coming here for awhile now and the service has always been good. Never had to wait long, easy to get in and out, and I always felt like the prices were fair. Except the last time I visited.
Brought in some brass to recycle except this time I was paid 95 cents a pound instead of $1.90, which is the going rate. It was roughly the same quantity I normally bring in, and it wasnt contaminated, just normal, yellow brass. I should have said something before I left but I thought, "Maybe the price has gone down drastically or something like that." When I got home, I decided to call and ask what the current price of brass is and the employee I was speaking to said the current price is $1.90. The same price I've gotten pretty much every time I have gone there except when it was a little lower ($1.70) a few months ago.
I asked what would have caused me to get .95 instead of 1.90. She put me on with the manager who just made excuses. Said I already got paid, there was nothing they could do, blah blah blah. Sometimes you get less because of the quality (which is BS because that visit I also recycled contaminated brass too. Basically, "get lost."
I mean, it was only about 16 dollars difference if I had gotten full price, but the lesson is that I guess you cant trust this place, so why would I patronize them for future business, and why should you?
One of the worst things a business can do is make a customer feel taken advantage of. The second worst thing is to tell them to **** off instead of making it right. The worst thing I could do would be to go back to a place that treats people like that. Wont make that mistake again.
This Place is Busy Mostly around closing time & around noon. They Take Almost everything that can be recycled. They OFFER DECENT PRICES . THE Work Environment Always Feel's Positive. This is the only place that i go to. everyone DESERVES a raise
I wouldn't recommend this place. I think they scam you, it happened to me. and why don't they advertise prices for the materials you want to recycle? Your at the mercy of the guys weighing your stuff. They hide what they pay...I found a better place in Garden Grove.
Every other time that I've been here- I have given this place +5 's.... However, I changed my rating right now to 2 's because of this last time that I went in there.... this 1 guy was just way beyond rude!! Literally.. I really Hope that I don't have to deal with him again.. Next time I go there- I'm really hoping that the same nice, helpful and friendly regular employees that I am used to always seeing & dealing with are working up there again.... bc if the rude guy from last time is there- I am 100% FOR SURE doing some research & finding a new/ better place for us to go next time!!!! (Honestly, i have been going here for a while now & I've referred a lot of other ppl to here- that are still active current customers here.... their employees have always been super friendly, very helpful, and have always been very professional, as well.... Up until this last time.. So like I said- I am going to give it anther shot & just cross my fingers and hope that this guy was just a 1 time thing that happened to be there for that time.. hopefully I just don't
Used to live right next to this recycling center. It’s literally one of the best I’ve been to. All of the workers are always super friendly and happy to help. They also give a really good payout for the bottles you bring in. Not going anywhere else!
NOMAS AQUI VENGO PORQUE AQUI SI TE DAN LO QUE ES Y NO TE ROBAN COMO LA JENTE DE TINY TIM PLAZA ESA JENTE LAKRA. En A&M me dan 15$ y con lo mismo cantidad boy con los de tiny tim plaza y me dan 5.70$ es deveras un robo, La Senora prieta rana es LA que se cree mucho.
I absoloutly love coming here every time i come across a few cans or a bunch, bec they are righteous and pay u what it is,unlike the ppl who recycle at the tiny plaza, this dark Toad looking broad is real petty & will rob u with a smile on. I really do admire the genuine kindness of the cashier + workers at a&m metals u guys ROCK!
Soy la unica Maribel Flores
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