This rating is based on customer reviews, inventory size, pricing, and service quality
Based on a limited set of recent reviews, Destination Auto Recycling in Mobile, AL scores 78/100, with overall positive but mixed feedback. Strengths: friendly, knowledgeable staff, a clean showroom, competitive prices, and helpful sourcing when parts aren’t on-site. Many praise customer service, though one noted a weeks-long wait and a mismatched PCM before management issued credit. Serious complaints mention billing ethics and respect/safety concerns. Inventory variety appears decent; yard organization and ease of finding parts aren’t consistently covered, so some uncertainty remains.
Awesome experience thanks to the front desk everyone was greetable and the front desk attendant Abby made my visit worth while if they didn’t have it more than likely they can get it highly recommended thanks guys
The people were awesome professional kind and respectful and had great knowledge of parts. We laughed and joked the entire time there fun loving atmosphere
ASE Certified Master Tech for 30 years. Ordered a PCM and after waiting for weeks it arrived. Picked it up and noticed the numbers were wrong but was assured it would work. PCM was functional however application was incorrect. Understand...Wrong part was ordered. No swap, no refund, no credit. Wouldn't even answer my calls. Bought lesson is a learned lesson.
EDIT: Talked to the owner and was assured they don't do business like this. Was given a credit toward another purchase. Guess it doesn't get much better than this. I'll try them one more time.
I am completely dissatisfied with the service offered here. The staff does not practice social distancing or wear masks. They also need to learn the value of equality and equal opportunity. If I could give them one star I would. TREAT ALL CUSTOMERS WITH RESPECT. I will never return to this disgrace of an establishment.
I called about a Ford Fusion spare for a friend that had a flat. They were very helpful and actually called another yard for me because the one they had was a 4 lug and I needed 5. Not too many business go out of their way when there's nothing in it for them. Destination did, I highly recommend them. Thank you for your help.
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