This rating is based on customer reviews, inventory size, pricing, and service quality
Port City Auto Salvage in Mobile, AL draws polarized feedback: some praise friendly, helpful staff and a knowledgeable mechanic when buying a used vehicle, while others report customer service frustrations—unfriendly phone interactions, poor follow-through, and last‑minute rescheduling. Inventory confirmation by phone seems unreliable in these accounts. Pricing, yard organization, part variety, ease of finding parts, and wait times aren’t clearly covered, so insights there are limited. Net sentiment: mixed/negative trend. Overall: 55/100.
Receptionist is extremely rude and unprofessional . She said they didn’t have a part but didn’t ask questions on the type of motor or transmission - just immediately said no and hung up while I was talking. When I called back, she said she hung up because she was on the other line and said we don’t have it - again without checking- and hung up again. Keep in mind that two other salvage yards had told me minutes prior they had the part I needed in stock and referred me to them. Poor business practices!
I purchased my used Sequioa from Port City Auto almost a year ago. They were so helpful with an in house mechanic who was very knowledgeable to answer my questions about the truck. The staff was very kind and efficient. I would definitely recommend my friends and family to them. It is nice to know a trustworthy dependable company!
They had some tool boxes on market place forsale 150.00 the girl said I could pick them up at 9:30 am I was in route to pick them up she told me that she would have to reschedule for me to pick them up I was lest then a mile from them when she told me that she went on to say that she was by herself and we could not do the sale till a later date that's not good business in my opinion I don't recommend dealing with the women
Website
