This rating is based on customer reviews, inventory size, pricing, and service quality
West’s Towing in Mobile, AL earns an overall 85/100 with mostly glowing reviews for fast, professional service, fair pricing, clear ETAs, and drivers who go beyond a tow (jump-starts, quick diagnostics). Many note quick arrivals and courteous staff. Complaints focus on inconsistent wait times, occasional no-shows or misquotes, and high storage fees (~$50/day); one serious allegation mentions aggressive towing. No insight on parts inventory, yard organization, or finding parts. Some entries reference other brands, so attribution isn’t always clear.
Address:
6874 Dauphin Island Pkwy, Mobile, AL, United States
I just have to say this is some of the best service that I have ever received, Kevin who towed my car gave me a wonderful price and was so nice he even offered to come back and get me if I didn't have a ride to the tire store. I recommend this company they are amazing
Kevin showed up quickly to our rental & unstuck my daughter's car in no time flat! Kevin was knowledgeable & very respectful. I would recommend if you get stuck like we did that you call West Tiwing. You can use cash, card, or even Cash App -so very easy.
If you need a honest and respectful tow person. Kevin Yeager is your person. Took care of us and even went beyond what was expected.
Aka Johnny Knoxville!!!! Thank You again
Called West Towing for help because my truck got stuck in a hole in my yard. Kevin came in 20 min and got my truck out within 3 minutes of pulling up. He was so nice and polite i felt like I was talking to a friend! West towing is a 10/10. I recommend!! Oh yeah and rates are half the price of others I called! Thanks Kevin! He cute to
We had a great experience with West’s Towing. We’re in town on vacation and had a tourist vs sand situation. After contacting multiple services and being denied or flaked on, West’s here first thing in the morning to help pull us out. Very kind, very quick, very reasonable.
I needed a reasonably priced towing service to move a vehicle across town, so I Google searched companies. West's was the first thing that popped up on Yelp, and I can see why! At the time, I was only looking for a tow but ended up with help obtaining price quotes and a mechanic for major (and costly) repairs! Brian went FAR above and beyond what he needed to in order to assist me and my family. It's not often that I encounter people so willing to help but I am so thankful the Lord led me to West's.
I can say this is the BEST towing company EVER!!!!! I used them multiple times thanks (Brian) the job always get done on time with reasonable prices. Great customer service and always deliver on time ! Make this company your first choice!!!
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