This rating is based on customer reviews, inventory size, pricing, and service quality
In Mobile, AL, reviews of The Parts House lean positive: customers praise excellent service, knowledgeable staff (Sam, Dale, Ty), quick turnarounds, and dependable OEM inventory at better-than-dealer prices. Battery support and deliveries stand out. Complaints center on scrap payouts and a quote-to-check mismatch, plus one warranty dispute without a receipt. Little is said about yard organization or on-site part finding. Wait times are usually short. Overall score: 80/100. Feedback mixes parts and scrap, so scope is limited.
Ty Criswell(The overseer of the Battery Department) has provided steady, reliable, friendly and timely service for our 6 coastal Dealerships for 2 years now. He always remembers to document all emergency placed orders and will deliver them before the end of the day is at the main dealership in Mobile, AL. We have never had anything but positive 5 star reviews and feedback from content and happy customers. We use The Parts House for all of our needs in the entire MS, AL and FL location areas. Specifically, our bulk purchased batteries have had an estimated average life span of 2 years and 3 1/2 months! The bottom line is QUALITY WITH SOUTHERN HOSPITALITY!
A warranty on a battery due to lack of receipt have computers do not store information should be technologically Advanced enough to know whom bought a battery and when.
They always have the parts i need for my Chevy Malibu. I only go here for genuine Acdelco parts. Sam has always been a big help on tracking down those hard to find parts.
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