This rating is based on customer reviews, inventory size, pricing, and service quality
In Vancouver, WA, ACE Towing shows a negative trend: recurring reports of rude, unprofessional phone interactions and weak communication on impounded vehicles, with some alleging predatory behavior. A single positive outlier cites friendly help and having what was needed, suggesting service can vary. Little can be concluded about pricing, wait times, inventory variety, yard organization, or ease of finding parts from the available feedback. Overall score: 36/100. Key takeaway: occasional friendliness, but inconsistent customer service overshadows strengths.
What clients say about ACE Towing in Vancouver (WA)
Had exactly what I needed, were friendly, and I got a little history lesson about the place while i was there. Definitely going to be my first call for me from now on.
Unprofessional, rude, and absolutely worthless when it comes to information on a vehicle they have impounded. There lack of effort, lack of knowledge mixed with no manners, laziness, and scammers. Worst tow company I have ever had the displeasure of doing business with!!
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