This rating is based on customer reviews, inventory size, pricing, and service quality
In Vancouver, WA, Langley's Towing trends strongly positive at 89/100. Customers highlight fast response and professional, compassionate drivers, helpful after-hours access, fair pricing in many tows, and a clean, organized yard that makes retrieving belongings easy; staff even assisted with hard-to-find parts. Wait times are typically short. Weak spots: recurring complaints about high storage/impound fees, plus a few reports of messy accident-site cleanup and isolated unprofessional conduct (including one alleged theft). Inventory breadth isn’t clear from recent reviews.
Locked my keys and child in the car. Patrick arrived quickly and had me in my car in two minutes. He was quick and kind. Give him a raise. 10/10 service
Patrick saved the day! My 1 year old locked herself in the car and Patrick showed up and was able to get her out safely and without damaging the window or door of our car to get it unlocked. We're so thankful for his service and will reccomend Langley's to everyone we know!
I was on my way home from work and I came across a horrible accident on 138th and 18th this morning and I watched the fella driving the Langley's tow truck load his car up and just leave a huge mess for the other tow truck there. I watched this poor guy picking up pieces of the car that Langley's just put on their truck. Very easy to tell the difference as one was silver and the other red. Seems very unprofessional to me and just lazy. If Langley's can't be bothered to do a good job in a situation like this I can't imagine the level of service they provide to people. I see over all they seem to have good reviews so maybe it was just this driver, I understand a bad apple can ruin the bunch and I hope that they have a talk with this employee and encourage him to do better in the future
Mike went above and beyond for me! He went out and pulled 2 bolts off of an LS engine that were very difficult to find. They were M6 5 3/8" oil pan bolts. Thanks Mike, you are an amazing employee at Langley's. They are lucky to have you!! Thanks again!!
On Sept 3rd I called several towing companies with a unique motorcycle tow problem. Langley’s was the only one that sent a truck. Chris arrived and with some unique thinking came up with a solution. I needed to remove some tree limbs with a hand saw, but I was injured and Chris took over and did the limb removal! This was above and beyond in my opinion! He was friendly, courteous and professional. I would recommend Langley’s and specifically Chris for your towing needs.
The office is clean and organized and the lot is clean and free from parts laying around. The owners are very nice and helpful and they got all my belongings out of my car and had it all put in a bag for me to take with me.
My car broke in the middle of the intersection last night and our tow through insurance was 1-2 hrs out. Police officer had us cancel and he called for immediate tow due to the situation. Patrick from Langleys showed up and took care of us! Thanks for showing up and being super nice and helpful;)
The employees were nice enough but the fees are outrageous. $650 to get a stolen car out on Monday that was towed Saturday afternoon. $101 per day for storage. Its insane. There should be a law against making people pay so much to get back their car. Based on price alone I'd give 1 star, but the employees were kind and helpful. Had it not been such an incredible rip-off, I'd have given them 5 stars. There's just no justification for such inflated fees. I wonder how many people have had their cars recovered then lost them anyway. So not ok.
Tow truck driver was a joke, tried to bargain with me when I asked him how much it would be for him to drop my vehicle he said I'll split the bill with you I'll pay half as long as he pointed over to the officer and said as long as he puts me back on first rotation. And he was dead serious and then after that he stole stuff out of my car. Literally went to go retrieve my belongings and I had things missing and everything was reorganized and moved around like are you serious. Karma always comes back around the most beautiful thing about it is you have no idea when it's coming. I swear you can't trust anyone nowadays.
We recently had a customer whose vehicle was towed to Langley’s Towing following a collision. The customer needed their car inspected at Motolux Collision Center before leaving town, but since it was after hours, we urgently needed access to the vehicle to prepare a proper estimate.
Despite the late hour, Langley’s Towing went above and beyond to accommodate our request. A very kind and professional staff member met us after hours, opened the gate, and allowed us to retrieve the vehicle without delay. Her courtesy and understanding made the experience seamless and efficient.
We truly appreciate Langley’s Towing for their outstanding service, professionalism, and support. Thank you for being such a reliable partner in providing excellent care to our mutual customers.
Best regards,
Motolux team
I was involved in a hit and run today (I wasn't the one who ran) however that's where I met Patrick and he was kind, patient and professional. Made my day a little easier and brighter. Definitely will go through you all in a time of need. Thank you!! Thank you!! Thank you!! Stay safe out there.
Have used Langley multiple times in the past, hell I even drove for them at one point. Called for a tow cause I lost the transmission in my truck on the way home. They were onsite within the time frame given. The driver was extremely personable and respectful and price was definitely fair. Will continue to use them in the future if need arises.
Car blew a hose at work. Called and scheduled tow at the end of the day. Patrick came out and gave me and my rig a ride back home at the end of my day. Patrick was quick, efficient, safety conscious, and provided really good and personable service. I highly recommend Langley's Towing if you have the misfortune of needing a tow.
Our car broke down and we had no way to get it to the mechanic, luckily Patrick with Langley’s towing was there to help us out of this jam!
I would definitely recommend Langley’s towing to anyone I know in need of vehicle transport. Patrick was super kind, efficient, friendly, and knowledgeable. Patrick showed up right in the 20 minute window we were given, which I can say is the first time in my life I have had a towing company be that quick and on time! Patrick made the entire experience painless and easy and he made us feel that our vehicle was in good hands with him! 5 out of 5 stars for Langleys towing and a 6 out of 5 starts for Patrick. Thanks again for your help, we can’t thank you enough!
Needed a tow to my local mechanic. The operator, Stewart, showed up when he said he would and quickly and professionally got the job done. They were also the best price of the six tow companies I contacted. Highly recommend.
Really nice people, they were super helpful when i needed to get my belongings and overall made an unfortunate situation a lottt easier:) thank you langleys!
I had a great experience working with the driver Pat from Langley's towing. Also the office personnel. They are very professional and efficient. They arrived to tow my vehicle fast and helped me to know what where and who to proceed forward in getting my vehicle taken care of. I greatly appreciate them and their service
Patrick towed my car he was very careful and made sure not to add to the damage very greatful . Langley's has always been my go to for tows great family owned business and very nice people
$500 to tow a mini bike a few miles. Of course police ordered. Like we wouldn't have came and just thrown it in the back of our truck, or even a car! Literally a 109cc pocket bike and got charged the price of a car and car storage fees. But nobody is surprised. It's a tow company, we all know they're scumbags.
Had our stolen vehicle recovered by these guys, that took really good care of it, very professional to deal with will, definitely be using them going forward all my towing needs.
6300 NE St James Rd Ste. 103A, Vancouver, WATruck accessories store
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