Austin Express Auto Parts JunkYard in Austin (TX)

Austin (TX)

Address:	5001 S Congress Ave, Austin, TX, United States
Phone:	+1 512-442-4744
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 126 Reviews
ZIP Code:	78745
Open Hours:	9am - 6pm
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Or book our professional car removal services online!

Call us NOW

1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

Online Quote

SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Friday		9am - 6pm
Monday		9am - 6pm
Sunday		9am - 6pm
Tuesday		9am - 6pm
Saturday		9am - 6pm
Thursday		9am - 6pm
Wednesday		9am - 6pm

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Zip Codes

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What clients say about Austin Express Auto Parts in Austin (TX)

OMG! I can't believe how professional these people are. And fast. I was expecting the trick at the end. No tricks. I noticed a customer that didn't have all the money for a part. They worked with him? No one does that now a days. Thank you Austin Express... Hi , I'm Rachael. I came for the starter. The evening I was there, I went to get the money. Missed the last bus . ( He drove right passed me. I walked 20 miles home . I was robbed and smacked in the face with a leather blackjack. I'm ok. Just couldn't talk. I was so upset. So please don't sell the starter. I will be there as soon as I have the money

Rachael Oneil

07/19/2024 21:01:39

Claimed they had multiple of the vehicle I was looking for on the phone ended up having none and got an attitude with me when I asked in person. This place might as well be listed as a drug den, 0 stars.

maxtaylor

06/23/2024 22:00:17

Terrible service, know nothing about what they are selling and overprice everything without listening to reason. Very disappointed, don't waste your time the staff is rude and will do their best to scam you out of your money. F-

Theo Richard

03/05/2024 20:57:22

TOTAL SCAM. I needed to replace my drivers seat for my Nissan Armada. I shopped around for a new one and it ran about $300. I thought it was too much for a seat so I would save money finding a used one at Austin Express Auto Parts. On a Monday afternoon I called and spoke with AK the owner he told me he would get one for me the next day morning @ $140 plus tax $162 CASH up front, slightly 'wet' condition from the outside temperature and no memory, which I didn't need. I went the next day in the morning and he told me to come back since the truck was running late. I returned later that day and he again told me to come back the next day because the truck already came in the morning before they were open. He blatantly lied to me because earlier he told me that they hadn't made their delivery at the time. I returned again 3 days later on Thursday and finally the seat had arrived, they never called me or anything to let me notify me since he already had my money. I noticed that the seat was first a completely different color then what I ordered, it was tanned color not black leather. And secondly it was more then just 'wet' it was badly worn down. I was frustrated because I made multiple trips to the shop only to be given the wrong item. I called AK since he was not in the shop at the time and he told me that I never told him what color of set I wanted, which was a complete lie. And he couldn't justify that this was a badly used seat not just a 'little wet'. I demanded a refund and he told me that there is No refunds, even though his signs clearly state they provide refunds and exchange, this is also stated on the receipt he gave me. He then hung up on me. I didn't want any issues so I was going to pay my mechanic to un-stitch the leather from my seat an replace it with this one. But I realized that before I left his shop I wanted to make sure the seat worked since he wasn't going to issue me a refund and at that point I didn't feel comfortable leaving out of his shop in case the item was broken. He refused to check it and told me that I could go sue him if I wanted and told me to leave his property. At this point I realized I had to call the cops since by now I knew he was running a scam and I just wanted to get my money back. When the officers came they told me there was nothing I could really do other then me take him to civil court since my receipt didn't specify 'black' on it. I don't them that I didn't want to call the 911 and the explained to me that lately they've been getting calls out to this business. It is now going to cost me nearly the same amount to have the leather replaced from my old seat to this tanned one as buying a NEW seat. Worst of all I'm not certain the seat even works. I should have read his reviews before going. My mechanic told me that he also purchased a used engine from him years ago that was bad, he lost nearly $600 from that transaction. YOU'VE BEEN WARNED.

WorldArtz m

07/03/2020 01:58:42

Please do not shop here! The owner has no respect for customers. They do not deserve your business! This was the absolute worst experience I've ever had, ANYWHERE. I called Austin Express Auto Parts on a Saturday at 4:00pm to find a replacement wheel/rim and tire for a Toyota Yaris. I spoke to an employee (I believe named Auggie) who gathered my information and promised he'd give me a call back after he searched. After an hour and a half of waiting I had to call again to ask, spoke to the same employee, and he stated they did have the wheel and although they are busy, I could go pick it up as they close at 6:00pm. Since it was already 5:30 at this point, I said I wouldn't keep them there late and I will go when they open the next day. I drove down 20 miles from Parmer Lane, arrived at 9:00am (opening time) on the following day and found they were not open yet, the owner and two other employees casually rolled up about 10 minutes later. I explained my situation and who I spoke to, he stated that 'the tire guy isn't here, so this other guy is gonna go look'. I waited 45 minutes, was not acknowledged or spoken to during this time, but I was under the impression that I was being helped so I was patient. The office was filled with mosquitoes and I had to go out to my car to get bug spray. Since I had to leave for work, I found the owner and let him know I was running out of time, he then went to find the other employee. After the owner found the other employee, they said they actually did not have the wheel/rim and tire. I became confused because I was told on the phone by another employee last night that they did have it and it was set aside. I asked the owner if he'd be willing to call Auggie to ask him if he knows where the wheel was placed, but he responded "no I'm not calling anyone, you can wait or you can go." I had to leave without my replacement wheel, was 30 minutes late to work, and was eaten alive from mosquitoes. TLDR version: I called ahead and was told I'd have a wheel waiting for me... I drove 20 miles down from Parmer and when I got there at opening time they weren't even open... I had to wait an hour, was bit by mosquitoes, and was told there is no wheel... This business is the worst I've ever encountered.

meesh schaer

06/05/2016 16:50:42