This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available recent reviews, Thompson's Auto Repair & Body in Florence, SC earns a stellar 99/100. Sentiment is overwhelmingly positive: customers praise professional, friendly techs, clear communication, towing help, and fast turnarounds (often same day to a few days). Pricing is widely called reasonable/affordable, with only a lone note that costs were just alright. Work quality spans brakes, radiators, transmissions, engines, and body repairs, done right the first time. Limited or no detail on parts inventory, yard organization, or part-finding ease.
I am so pleased with this amazing business. I called Terrence way before the time he open and he came and looked at my car without any hesitation! He also towed my car to their shop for a very small fee , communicated with me the entire day to let me know what was going on with my car, and brought my car back to me after it was fixed. All of this was done in one day ! I didn’t have to wait for weeks to get my car nor did I have to keep calling for an update. He also gave me a GREAT price and was well within my budget. If you’re in need of any car repairs , towing , or anything car related ; don’t hesitate to contact this amazing family owned business!!
This is good place to get a good used car. These are some good people. I purchased a car from them and I've had no problems. The car is a blessing and they are a blessing.
I sent my car to them on Monday not knowing what the issue was. Service was amazing and I didn’t have to wait for forever for a diagnosis. I got my car back on Wednesday. Would definitely recommend to anyone.
I am totally impressed and satisfied with my front end repairs. Everyone was professional and welcoming. They did my car right away and the job was completed on time and perfect. They are a five star establishment. Give them a try... you won't regret it.
The Thompson brothers and crew were awesome! Service was performed with professionalism and dedication to getting the job done right. Pricing is much better than other quotes received and I will be returning to them in the future for all of my trucks servicing needs. Well done Fellas!!
I've done business with the Thompson brothers on several occasions now and every time their prices have been very fair, quality of work has been excellent, and they get the job done quickly. They certainly work hard to maintain a solid reputation.
Brandon and everyone came to my rescue. Broke down on a road trip and they replaced my radiator and had me back on the road faster and less expensive than I thought could be possible. They are kind and always looking to help. Best rates and team in the state of SC in my mind! Thank you guys so much, I will be making the drive from CHS to come see yall whenever I need help!
Brandon and Terrance were kind, professional, and provided fast and quality service. Their prices are affordable, comparing to other auto body shops. I look forward to coming back for other servicing needs.
Came into thompson auto when the other shops for charging crazy money for just diagnostics, they got the part, fixed it and had me on my way in less than an hour for the same price. Cant express my appreciation enough! Thank you guys.
Thompson's did a great job repairing my car ! And their price is very reasonable ! I took my car there for auto repairs . And was surprised with how it looked afterwards ! I would recommend them to anyone !
Brandon and Terence. The owners. We’re so helpful. I was passing through and my car messed up. They saw me right away, and the cost of the repair was reasonable. Thank you.
They did an awesome job on my Cadillac XTS and now I'm bringing my daughters vehicle to be serviced here. They're fast and very courteous to everyone that walked up. If you need your vehicle service give them a call. Their prices will beat everyone else and their service is even better. Thanks Brandon and Terrence.
Thompson's Auto Body and Repair did an awesome job with my car on yesterday. I needed wheel bearings. The staff was very professional and the price was reasonable. Mr. Thompson also went above and beyond, he made sure that I had a ride to work by taking me himself. Most definitely I would recommend this shop for all of your needs. Most definitely I will be using. Thank you guys for your prompt service.
Ms. Julia
They got my Honda back on the road I’m so happy i had my car at one shop and it seems like my car wouldn’t run again but after taking my car to Thompson body and repair my car is back running like brand new thank for you all hard work in getting my car back on the road
This is hands down the best mechanic shop I’ve ever been to! From the moment I walked in, I felt like family—the team is welcoming, knowledgeable, and truly cares about their customers. They took the time to explain everything clearly, offered fair pricing, and provided top-notch service that left my car running better than ever. The shop is clean, organized, and has a warm, inviting atmosphere that makes you feel right at home. If you’re looking for a Black-owned business that delivers honest, high-quality work with a personal touch, this is the place to go!
Was super in need of a transmission and every other shop gave me super insane prices, here I was able to call and get a quote and soon they even towed my vehicle and began to work on it! They had my car for less than a week and it rides so smooth I’d definitely recommend!
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