This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews indicate Chris's 24/7 Auto Towing in Florence, SC delivers outstanding service: 100/100. Customers praise rapid response times (often minutes), accurate ETAs, steady communication, careful vehicle handling, and professional, friendly drivers who deliver to preferred shops or dealers. Waits are short even along I‑95 and on busy days. Pricing is rarely mentioned, so affordability is unclear; there’s no insight on parts inventory or yard organization. Complaints are virtually absent here, pointing to consistently strong customer service.
This tow company was way above all others that I've ever come in contact with. There professional hard work to get to me on a vary busy highway 95 south. The driver knew what to do to load my motorcycle on the truck. And bye the way it was pouring down rain and vary heavy traffic. This company is a great old fashioned joy to work with in a dangerous and rainy environment! Thank you ! God's blessing to all!
He was thorough about how to get my car out of the bog and he was the first tow driver to ever get there so quickly. I would definitely recommend him for any services.
The driver was wonderful. He made sure I safe. He asked if I needed anything. He was polite and answered all my questions. He smiled and apologized while he had to talk with his boss for a moment... Outstanding customer service I wish everyone was this nice and polite.. I am now home safe.
I had an excellent experience with this towing service! From the moment I reached out to roadside, the driver was friendly, professional, and reassuring. The driver arrived much faster than expected, handled my vehicle with great care, and made a stressful situation so much easier to deal with.
They were transparent about pricing, extremely courteous, and went above and beyond to ensure my car was safely delivered. It’s rare to find a company that combines efficiency, professionalism, and genuine customer care so well.
If you ever find yourself in need of roadside assistance or towing, I highly recommend them. Reliable, honest, and truly top-notch service!
I am grateful for the service I received The kindness of this driver Considerate of the details of caring about my vehicle he was polite and pleasant to talk to. I would recommend this company again.
My tire put me out while taking my child to school and I used the roadside app from my insurance plan. Chris Auto/Towing picked up my ticket and came quickly. I was serviced within 15 minutes and on my way. I saved the business number to keep on hand for any future concerns. The service was quick, professional, and educational. I would definitely recommend this business.
My car broke down on my way home with my daughter! This is the fastest towing service I’ve ever experienced ! He was there in less than 10 mins ! He was caring about how he handled my vehicle no damage it ! 5 star service I will use him again if I am ever in need !!!
Had my alternator go out on I95. The driver was professional and had my car loaded up within 20 minutes of requesting the tow! Very pleased with service provided by Chris’s auto towing!
The service received from Chris towing was professional, friendly and completed in just a few minutes. I was notified that they were on the way via text, with a fup call when he was five minutes out. I made a request to load my tire up to transport to be fixed which he also did. Quick and efficient. Truly a great experience.
Had a tire blowout on I 95 on the hottest day of the summer. Chris was prompt, courteous, and very professional. Our insurance company recommended him for us and we would recommend him to anyone else in need of road assistance.
I've done business with Chris's Auto Towing a few times and I must say that their service is top notch. The guys are very professional and have a great sense of humor. I'd definitely would promote or recommend Chris's Auto Towing anytime and anywhere. Keep up the great work guys!
The gentleman who helped get my truck home was absolutely amazing. Professional, kind, informative. I couldn't have asked for anything more. The driver needs a bonus for being so good at his job. Thank you Mr. Charles and thank you Chris's 24/7 Auto Towing.
I loooooove how Chris and his staff communicates! His team did not waste no time coming! They are like family that you can call on SPEED DIAL! If you need someone to come to your RESCUE. Please by all means DO NOT HESITATE to call CHRIS and his TEAM! They will take GOOD CARE OF YOU!
This is by far one of the best towing companies that I have encountered! They arrived exactly when they said they would and the driver was the friendliest! He was knowledgeable and polite! Thank you for towing our vehicle to the mechanic shop!
Car broke down unexpectedly and was in a panic. I remembered I had roadside assistance and contacted my insurance company. They connected me with this company and job was completed in less than an hour. Driver communicated very well and was friendly. Definitely would recommend.
Great service. The tech contacted me and gave me a precise time of his arrival and also a description of his vehicle. When he arrived he waived to me to insure me it's him. He was quick service with a great conversation and retrieve my key from my ignition. I rate Chris a 10.
They provided me with roadside assistance. Both the gentleman and lady were kind, professional, helpful and very quick. I’m thankful that my insurance company sent them to assist.
I filed a claim through my insurance company for roadside assistance and Chris’s Auto called me almost immediately to inform me that they would be there within 10 mins. They were quick and efficient and best of all, not creepy! They really saved my day and kept me on schedule even with an unexpected setback.
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