Midas in
Florence (SC)

I took my car to Midas today to get a leaking valve stem replaced. As always, the folks there are super friendly and efficient. I was pleasantly surprised to find there was no charge for the work because I bought the tire there. Midas in Florence is my go to place for all of my auto needs and I recommend them without reservation. You can always get great work at a great price when you go to Midas in Florence! 2/16/26. I stopped in around noon to get an estimate on tires and an alignment. I called Nick back around 1:15 and asked him to order the tires. He called back half an hour later, said he had my tires and he could lnstall them and do the alignment when I wanted. I went straight there and was home with new tires on my car before 4:00. Best service from any garage that I have been to in Florence in the just ten years. Go there and you will be treated right!

I was very satisfied with the service I had received today. Friendly staff and informative.

I am a sales rep @ hartsville chrysler dodge jeep ram. Urgent fix on a truck. Parker was so kind and effiecient in making sure all my needs were met. What a blessing

I have received quality service each time I have gone and Parker is exceptional with her customer service skills.

Great staff. Very friendly, knowledgeable, and honest! I took my truck in for a broken tailpipe bracket after the dealership couldn't help me. These guys took a look at it and were done with the repair in 30 minutes. I 100% recommend them!

The front receptionist named “Parker” is a wonderful young woman that brightens up your visit and wait time! Her cheerful attitude and perseverance to accommodate for customers needs Brings a wonderful atmosphere for anyone looking for repairs!

Definitely unsatisfied this time, won't be back here again. Quotes me a price then went up 120 dollars and it took three days after the appointment and it wasn't done right. I had high hopes for these people too. Tried to make me believe 120 was for taxes lol. It's ok I just won't be back in the future. Update 12/29/25 I just took it to another mechanic to have what they (install motor mount) fixed again. The bolts where left loose because they where difficult to get to, I could hear it moving after installation and pointed it out to the tech and he tried to make me seem stupid by telling me it was because my check engine light was LMFAO. Never ever again.

I’m going to say that Midas has some good technicians that know their jobs and the service manager and manager are good at what they do so if you’re having a problem with your vehicle give them a try you won’t be disappointed but you don’t have to take my word for it try them for yourself

This Midas location was a great experience getting my oil changed . The staff was friendly and professional, and gave me a truthful analysis of issues with my car with no pushy upselling. Quick service with an online appointment tool. Check online for coupons as well.

Horrible experience, manager highly unprofessional, and refused to do work on my vehicle because I wouldn't allow them to over charge me for unnecessary work on the vehicle. Did diagnostic for 229 only to tell me I need to pay over 1000 more just to find out what's going on after I told them already what's wrong with the vehicle. They claim they dont do work on vehicles that someone else worked on nobody touched the car. They trying to rob customers. I wouldn't recommend. If the rate sounds crazy it's probably because it is.

Parker was absolutely wonderful! Great customer service. Very knowledgeable. Asset to the company.

The crew here is fantastic, they really go above and beyond to help get your vehicle right.

I had the best experience working with Rick and Cody. Rick honored a previous managers quote from a past service without any hesitation. I did not schedule an appointment at that time as I needed to check my work schedule. I called the next day to schedule and Rick was out sick. Cody answered the phone and was very polite and scheduled my service with no issues. Service was completed on time as scheduled. Thank you guys!

I always take my car to get the oil change. They do a great job and are great about letting me know if any problems are needed to be looked at. Thank you

They were great! Very professional & very informative and helpful on information concerning my vehicle! Highly recommend!

The new manager Rick and the front desk staff are amazing. Rick is super friendly, high energy and jumped right on getting my brake issue resolved. He met me at my vehicle as soon as I pulled into the lot. Been here multiple times over the years and the staff have always been amazing even when there were issues getting the repairs done. It’s not always an easy fix but the customer service keeps bringing me back.

Midas is the Worse repair shop that I've ever took my vichicle too‼ Midas said their Mechanic did a diagnostic check on my vichicle and found the problem. But, my Engine light went off and was back in within two days . Midas told me to bring my vichicle back to be reexqmined. I was given an appointment, but Midas 's Tech. told me that they were behind in their work for other customers. Midas advised me to reschedule, and come in the next day . I did that, and thier Tech. Then told me that thier could be bigger issues with my vichicle. And he'd need to do a more advanced diagnostic test ‼. And if need to pay Midas a $229.00 diagnostic check, before they could find the exact problem ‼. My question was ⁉Why didn't you give me the correct problem at first ⁉ And why did you repair something that wasn't the exact problem ⁉I got a Printout from Midas of what thier Tech. thought the problems could be ⁉ l wouldn't referr my Worse enemy to Midas of Florence SC.

Highest price around for exhaust work. Brought my banks aftermarket exhaust to them to install and they wanted $718 to install. I ended up installing it myself in 45 minutes crawling on the ground.

Please dont make the same mistake as I did. I bought my car in a/c was working fine. When I left my expansion valve was not. No accountability with acting store manager. Mechanic told me that he was willing to eat it but acting manager said no. This is a fake generated A.I. response from owner. Please don't buy into like they genuinely care...

My experience was horrific. I was told to bring my vehicle in @ 8 am and I was there, 7 hours later they didn't even start on my vehicle and when I questioned them about it the assistant manager Spencer got really nasty and irate with me. I advise no one to patronize Midas on palmetto cause there customer service is lousy!!!!

This was my first time coming to the Midas in Florence. I came in for two tires for my boat trailer. Had a customer wanting to go on the water. Lady at counter was very nice, but the manager acted like I was talking out both sides of my mouth. Tire size 20.5-8-10 was told that the size was wrong so I took a picture brought it back to the manager, I believe the guys name was Rick to show him, and was told sir I’m not arguing with you take your business elsewhere. I did I went to Firestone right down the road. Was greeted gave tire size and they said sir we will have you out in 30-40 minutes. While doing the tires adviser showed and asked me if I have ever changed the wheel bearings on trailer and I hadn’t before. Gave a price and got that done as well. Will not be coming back to Midas location. And I have 3 more cars that need service. Doesn’t always pay to get think your business is the best around. Florence is a small town and others will take great care of your vehicles.

Great service during my oil change! Parker was a excellent customer service representative that had a great attitude and actually was good to talk to. Kept me entertained while getting my oil change. They found issues with my SUV (like any other car service company does) and Rick actually took me to my vehicle and showed me visually on each part of my truck everything that was an issue. I loved it because no other company has ever done that for me. With how the world is these days with trying to get over on people (which I have had experiences with other companies telling me I needed something when I actually didn't) I really appreciated this gesture. It also didn't even take that long with an appointment! Definitely will be returning! Outstanding service guys!!

Paid them $275 to add a muffler to my Miata. First time round on the drive home the exhaust was swinging around and bashing into the underneath of the car which split my rear bumper. Let them “fix” their mistake, 2nd time around Spencer assured me their best guy Justin would fix the issue. Next day my exhaust system started to rattle… they welded my exhaust system to the subframe of my Miata. That’s how they fixed their shoddy work. Instead of fix the fact they missed a hanger. They straight up welded my exhaust to the subframe.

Please tell my why I returned to Midas for information about a tune-up to see if it's time, and what all it will cover just to find out CHRIS BLANCHARD is no longer there!!! I have never visited an auto place of business that I trusted (as a woman) more than I did Chris at Midas. He also would take great care of my 80yr old mother which made things less stressful for me as well. Now I have to find another shop elsewhere to build this kind of trust that the women of our family will NOT be taken advantage of because of just that. To whomever is responsible for this thank you very much!

Travis and Spencer were absolutely fantastic! I recommend this shop to anyone traveling through. We were driving back home from Florida and our check engine light came on. These guys were able to get us in and diagnosis the problem right away. They sat and explained everything and had us back on the road in no time. I can't thank them enough.

Chris and Spencer were very helpful and considerate with the behalf of my car. I had a converter replaced from them as well as brakes shortly after and they took care of my car and assured me well through the process. Great team here at Midas! Thanks again guys‼

Very good service and Zach is so helpful and does really quality work. He created a custom exhaust for my truck and it is very very well done. Would definitely come back.