This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for Five Star Nissan of Florence Parts Department in Florence, SC suggests a mixed-to-positive picture: multiple reviews highlight professional, helpful staff who listen and deliver what customers want, while one strongly negative post flags serious service-quality concerns after maintenance. There’s little clarity on parts pricing, inventory variety, yard organization, ease of finding parts, or wait times, so conclusions there are uncertain. Overall score: 80/100. Strengths: courtesy and guidance; Weak spot: trust in service reliability.
Do NOT use their service department. Even after the incident of having a leak after an oil change, I continued taking both my vehicles to this place. I am now having to replace my transmission because apparently they no longer check fluids or anything else other than what you're paying them to half repair. You've certainly lost a customer of 9 yrs!
Professional, friendly, courteous, snd knowledgeable staff. Specifically Rickey Bradley was my sales professional. He listened to what I wanted and needed. He worked to ensure those needs were met and within the budget I set. It was a pleasure having him as my sales professional and I recommend anyone in the market for a vehicle consult with him. I also highly recommend Nissan and this purchase is my second Nissan purchase.
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