This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for L & M Frame & Collision Repair in Florence, SC is strongly positive: skilled body/paint results, quick fixes when issues arise, and courteous, honest staff. Pricing is often reasonable, though a few note higher final bills or quote variance; one cited rising storage fees but said management was accommodating. Some jobs turn around fast, yet they’re frequently booked and waits can be long. No clear info on inventory variety, yard organization, or part-finding ease. Overall score: 94/100. Key strengths: quality workmanship, professional service; watch for wait times.
The service and quality provided were exceptional. They not only repaired and painted the front-end damage on my truck but also painted my mother's car, exceeding our expectations. I highly recommend their services.
Neat, pleasant environment, young was very helpful .I got a quick quote for some damage. The management explained to me why there was such lengthy wait time . Labor was the problem. Just people that want do nothing but want something. Totally out of his control. Other shops have the same thing. I would recommend them highly.
THIS IS NOT MY REVIEW
IT HAS BEEN CHANGED
They got us in quickly for the repair, but the down side was that we got the vehicle home and discovered the replaced door opened from the outside, but not the inside. So we had another hour drive back to the shop. They fixed it but it does seem that they should inspect their work to make sure it is quality before releasing the vehicle. However they made sure to fix it while we waited, so we appreciate not having to leave the car again for additional time.
I received exceptional service from these folks. Each time I've visited they were punctual, knowledgable, made my repairs in a timely manner and best of all were reasonably priced.
Joe had my car for a good minute, the storage fee was getting up there so high the bill was more than what the car was worth. My bf done went to jail, so by the time this whole "incident" was done with, I'd come out of pocket a little chunk. By this point, I'm ready to just let the whole dang car go. I didn't even like it that much anyway. But my bf wasn't having that. So we gave Joe and his wife a call and they worked with us and let us get the car out at a very reasonable price and even met me after business hours on a Friday. Good company √ Nice people
Joe and his wife are very professional and honest people! I walked and was given the best service I’ve experienced in a while in this area. He is very knowledgeable and honest and will not charge you for things that are not needed. I will advise anyone looking for any repair to visit them! I’m extremely satisfied with the result.
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