Advance Auto Parts in
Lancasterville (PA)

Went in looking for a belt. David was very helpful and went out his way to find exactly what I was looking for. I went to 3 different places and advance auto was the only place that had it. 💯 satified with the help from David. He is the best.

Mr. Donnie is awesome. He was training a new gentleman today. I hope he stays. Thank you Donnie for always smiling and always pleasant and polite. Have an amazing day.

I just came from Advanced auto parts today and I had a manager by the name of Donnie help me with my battery today, well Id like to thank you Donnie on your experience and professionalism towards a rude customer who verbally attacked this gentleman he handled this situation well. I'm ashamed that I did not speak up for you Donnie and I promise you it will not happen again, thank you so much for all you do with your team and for your community you are appreciated 👍🏾

Steve and his pal are great staff members Very knowledgeable and eager to help

Don and Eli were the NICEST people. They put my wipers on and offered me so much help without me even asking! So great!

I tried to call online service but in the past I received the wrong information about my car parts that I needed. I was able to go into the store on king st. Great customer service, professional and reliable. Donnie was the person that helped me. He made sure I ordered the right parts for my car.

Went for a battery at this location bcz I was in a rush to get home 6 hours away and Angie (I believe her name was) was super helpful!!!! A+++ for her and this location!

Every time I visit Advance Auto Parts, I feel lucky to be served by Angie. She is unlike anyone else who has ever worked at this store. Her professionalism and kindness are unmatched. I have been at this store for many years and since Angie has been working there, everything is different and there is so much joy. Angie, for your excellent service!

It is always a pleasure to be served by Angie at Advance Auto Parts. Not only is she very professional and friendly, but she also helps you find good prices and offers you different options. Her product knowledge and willingness to help make for a great shopping experience. I have been to other locations, but when I found this one, I stayed here because the customer support is so good. The store is located at 1003 E King St, Lancaster, PA 17602. Thanks, Angie!💖

I want to express my gratitude and admiration for Angie, who works at Advance Auto Parts. Angie is an exceptional professional who excels at excellent customer service and her ability to communicate effectively in both English and Spanish. Her knowledge and experience in the area are impressive, and she is always willing to help with a smile. Not only does Angie provide high-quality service, but she also makes sure that every customer feels valued and understood. Her dedication and commitment to her work is evident in every interaction. Additionally, her ability to problem-solve and offer quick and effective solutions is truly admirable. I highly recommend Angie to anyone who needs assistance at Advance Auto Parts. Her professionalism and friendliness make the shopping experience pleasant and hassle-free. Thank you, Angie, for your excellent work!

I came in for a headlight and turn signal. I was sold the incorrect headlight but this was quickly remedied by staff. I went in today to pick up the turn signal that was ordered for me. Eric spent time in the 28 degree weather replacing it, shoutout Eric! This location was great about quickly correcting an error, they also care for their customers. Thank you for your help!!

Where do I start, my experience was great the store manager Donnie was very helpful super knowledgeable about recommendations willing to make sure customers are happy! What I noticed as I was there seem like the other employees specifically, a young gentleman goes by JT or TJ I believe, his approached was distasteful no at all welcoming gives off not so nice attitude. Not sure how long he’s been there but I think I would suggest more training on how to handle customers with questions/ concerns about items parts etc. and be more respectful and nice about it not just with customers but with his fellow colleagues! be mindful of what the customers are seeing and observing. The 4 stars was because of the service I got from Donnie. Give that man his flowers seems like he takes pride in his role their!

We came here for a battery, and he was very honest with us about the cheapest way to go, so Donnie has my respect.

The store overall is great. Most of the staff are nice and helpful except the one guy in a wheelchair He is just mean. At least to me and my friends.

Was a little group, inside talking about cars and racing. Then they started talking trash, too other people who didn't even know them. Like starting a fight... not cool... They don't know how it could of end up... Don't play with fire...

I came in looking for a dashboard phone holder and it was out of stock. Donnie immediately took care of it and ordered one for next day delivery! Incredible service!!

I went for Wiper replacements and I had a warranty for them. The guy behind the counter was friendly and helpful. They didn't have any of the rear wipers in stock at their store but the one down the road did. So he called them to make sure they had one and were able to put it on for me.

The gentleman that helped me with deciding on which battery to purchase for my 2016, Toyota Camry, was very professional, knowledgeable, upfront with pricing concerning the type to selected, and why the GM version was the appropriate one for me. Prior to this he checked my battery and alternator to see which item was needed. In addition he assisted in what oil would be needed with regard to my upcoming oil change and gathered the required tools to do so, from oil, filter drip pan and funnel. Thank you.

The five stars is for my guy dylan sorry if i misspelled a little, anyway his service was great real helpful and generous advance is my go to spot thanks dylan I appreciate you, fyi i noticed he is real in tune with his employees showing them hands on how to learn, i would work for him anyday

Went into the Advanced store on King Street to get a couple things to change the oil in my car and the guys were so helpful there. They got me what I needed and also tell me about the speed perks points and how it works, and to download the app and as soon as I did that I got a five dollar coupon. I used my $5 off perks points at the advance auto in Manor shopping center and only paid $3 for my oil it was pretty awesome!!!,,, kudos to those guys to suggesting this for me! 👍🏽

The team at Advanced Auto Parts was amazing! We needed out battery & transmission checked. They answered all my questions & gave me peace of mind. I will return to this place, and encourage you to check out there excellent service for your self!

Store was supposed to be open at 7:30 a.m. I sat out front along with three other customers all the lights were on nobody inside insight call the store three times no answer already paid for the part online never got a confirmation pickup only my confirmation order I will never come to this Advance Auto again to sum it up in one word !!ghetto!! Thankfully the Advance Auto on Main Street in Ephrata was kindly willing to help me!

Clean, imeat, organized. I was in and out with my purchase in under 3 minutes. Helpful advice from the man behind the counter to get my car checked if the fluid ran low again. It did. Good thing I had it checked. Steering rack is leaking. if I hadn't taken it to the garage and left it there I probably would've burned out the steering pump too and that would cost another thousand dollars that was unnecessary.

Good customer service with the worker i delt with, unfortunately the other worker not wearing a mask "properly" exposing mouth and nose. As he expressed he had allergies and started to sneeze it made me very uncomfortable.

I don't do much of my own work but shop here when I do because they are close. I have one complaint. I purchased a part with a life time warranty. When I needed the part again I was instructed that they will not enforce the warranty without a receipt. It had been a year (too short for a car part to wear out) but much longer than the ink on that receipt would have lasted. I could see the record of my purchase on their monitor but I still was expected to have the receipt.

Always greeted right away and they always go the extra mile to help you as best as possible specifically at this location!!

Been using this location for about 5 years and Donnie is the backbone of this location, always there to help anyway he can. I chose this Advance because it's close to my shop, as well as the availability of commercial accounts. Today I went there to return some items that I didn't use. As soon as I walked in the door of course nobody was at the counter, or in the front portion of the store. I was greeted with yelling and screaming from an employee involved in a domestic dispute IN THE STORE! Unacceptable by any means! Because of this (and other issues with Advance) I will be closing all my business and personal accounts with Advance Auto, driving a little further to Pep Boys or Napa. Over 10 years I pledged allegiance to Advance Auto, and it was thrown away today.