ON TIME TOWING LLC in
West Chester (PA)

I appreciate the fast response & tow! This company was not only efficient and on time like their name states, but they also took the time to make sure my car was hooked up correctly & got to the auto shop before I did. Would definitely recommend and will be a returning customer…but hopefully I won’t need a tow any time soon!

Wow! Amazing amazing amazing!!! AAA had me waiting for 4 hours and told me a driver could be there within 5 more hours! I called On Time Towing and they said they could have a driver there within 10 minutes… BOB SHOWED UP WITHIN 7 MINUTES! He was so helpful and nice! I will 100% be reaching out to them next time this happens (hopefully not soon!) Thanks Bob and Team!! You guys are amazing!

Very helpful when I burst a tire. I was given an eta of 1hour and they arrived in 45 minutes, and were extremely efficient getting my car on the truck and to the tire shop.

I crashed and they were there within 5 mins of my placed call. Bob the towman made me feel very safe and aware of the process and next steps. 12/10 couldn't recommend them more.

I was genuinely happy with the service! They arrived right on time, making the whole experience easy and stress free.

Update your hours of operations…says Saturday you are open 7 AM-12 AM…been calling you guys since 9 PM, no response, went to your actual address at 10 PM, nobody there…run a business properly, takes a few minutes to update…”On-Time Towing” yet you aren’t even on time with the hours you advertise

I cannot express enough how thankful I am for Sam/ On time Towing for coming to the rescue. I got a flat tire in my sports car and Sam was there and under an hour to save the day! He was very knowledgeable in tending to my low profile car and wasted no time getting me back to my shop. I am keeping his business card in my wallet from now on!! Thank you again Sam!!

Responsive and very attentive to taking care of my car. Would 100% use again. I called On Time over using my insurance roadside and having some low-bid company risk messing up my car.

I got a flat tire. I have roadside assistance with Tire Rack and I waited 4 hours and kept getting the runaround for somebody to show up. I got fed up and called On Time Towing and he was there in 15 minutes.

My car was towed at an apt complex, in a non labeled tow zone. I parked in bewtween 2 cars, which were still there when mine was gone. Left my car for an hr. When I called this company, they had zero care that I am a nurse and need to go to work THAT night! You stole my vehicle. Regarding your comment, where do you see a sign in that picture that cars are towed? Oh, that's right.You can't see it because it's behind the building on the back of the garage door which nobody is allowed to park in the garage.So why would visitors see it.

I normally don't write reviews but on time towing literally saved my life!! I cannot thank them for their professionalism and compassion as I was stranded on the road. I was soo frustrated after waiting for 1.5 hours dealing with another company. On-time towing showed up quick and with a great attitude! If you ever need a tow, these guys are it!!!

On Time Towing lived up to its name! After waiting over two hours and 20 minutes for State Farm’s towing vendor to come to our aid, I called On Time Towing. Interactions on the phone were great and their rep was there within 15 minutes to tow my messed up car to the repair shop. Their rep was efficient and friendly. A receipt was provided. Excellent service!!

I’m from MD, and when my car broke down during a trip to Oaks PA, On Time Towing was very quick to respond. I hardly had to wait long before the nicest tow truck driver named Sam arrived. He was very careful when loading my car onto the truck, and he gave me a ride to the drop off location. If you’re in need of a towing near the West Chester area, I can’t recommend these guys enough. Great service!

Very quick response and they were able to get a truck out immediately. Sam was incredibly helpful, professional, and everyone was very nice. Will absolutely use them again and would recommend to everyone.

Richard W came out to get my car towed within 20 minutes from my initial phone call. Richard is a Sweet, knowledgeable man and I felt confident that my precious cargo was safe with him. If you need a tow I would definitely use Richard’s company, On Time Towing.

Richard gave me an amazing experience. Came out to me as soon as he had gotten the call. Gave me many updates. Very friendly and easy to work with. I highly recommend this towing service and if you get Richard. Enjoy the ride 😎

Sam came out and performed a tire switch for my flat tire. He was helpful and easy to work with. The whole process from my initial call to the completion of the job was just an hour and a half. Very happy with the overall experience.

If you ever need a motorcycle towed call “On Time Towing.” I called OTT and had an immediate response from Sam. The motorcycle which belonged to my late husband was 800lbs with a dead battery that was not chargeable. Sam was friendly, patient and methodical. He had the bike loaded and towed to its destination without incident. I highly recommend Sam and On Time Towing. Thank you.

On Time Towing was AMAZING. Called this company after spending hours dealing with AAA this morning. Literally showed up in minutes and helped me get my car started within seconds. So affordable and genuine! Highly recommend if you’re in the WC area

I cannot thank ON TIME TOWING LLC enough for their quick and professional help when my 17-year-old’s car broke down. It was an incredibly stressful situation, but their team made everything so much easier. They arrived promptly and handled everything with care and efficiency. The driver was friendly and reassuring, which helped ease my nerves during a tough moment. From the initial call to the tow itself, ON TIME TOWING was reliable, kind, and incredibly professional. They really went above and beyond, and I’d recommend them to anyone in need of towing services. Thank you again for making a stressful situation a lot more manageable!

I had an outstanding experience with On Time Towing and couldn't be more impressed by their service! From the moment I called, their customer service was courteous and professional. They gave me a clear estimate of how long it would take for the tow truck to arrive, and they stuck to their timeline, which was a huge relief. The driver (and owner) Sam was not only friendly but also very knowledgeable. He took great care in handling my vehicle and made sure everything was secure before heading out. I also appreciated the clear communication throughout the process—Sam kept me updated on his arrival time, and there were no surprises. What really stood out was the level of professionalism. The entire process, from booking to the drop-off, was smooth and hassle-free. It's rare to find such a reliable and trustworthy towing service these days, and I will definitely call On Time again if I ever need their services. Highly recommend them to anyone in need of a tow!

My 1st experience with On Time Towing was amazing!! Sam originally gave an ETA of 75 minutes, but when I said my dog had locked himself IN the car, he made sure he got to me sooner. He pulled up & it took no more than 3 minutes for him to pop open the door. My dog & I were grateful! Thank you so much, Sam! You're a lifesaver!

Sam was my savior today when AAA didn’t show up after waiting almost 5 hours in 90 temps. He arrived & loaded up my car quickly, was super friendly & even dropped me off at my house after dropping my car at my mechanic. The cherry on top was the A/C he was blasting - felt heavenly! Thank you Sam & On Time Towing! I highly recommend you for your outstanding service!

Sam and family not only transport shipping containers for my business, they also take care of all of our personal towing needs! Pouring rain, tight alleys and even Convention Centers, YOU can always count on the incredible crew at On Time Towing!

On-time towing was here in under 10 minutes. Called 9 tow companies he had the best price. Extremely professional excellent service.

Last Saturday, May 21st, my wife and I broke down in Morgantown about 50 miles from where we live in Chester County. I called On Time towing, spoke to Sam. He was not only pleasant and professional but said he could pick up my car within the next couple hours. I was not only surprised but shocked to get this quick of service especially on the weekend. I can’t say enough about how pleasant this experience was in an unpleasant situation. We live in a time when it seems like customer service in almost every industry just doesn’t care and no hurry to help people. It’s never a good thing to have your car towed but Sam made the experience much less painful and even followed up showing the car was delivered to the repair shop in a timely and professional manner. I would definitely recommend “On Time” towing to everyone and would definitely use them again if I had to. Lastly, for the distance involved and the hi quality of towing technology provided, they were more than economical as well. A win/win for the customer!! Jim, West Chester

There are not many people like Sam in this world.. My Jeep got taken in a flash flood. I almost got pulled into the current and I don’t know if I would have lived if my friend hadn’t pulled me out of the passenger window. Geico sent Sam out for road side assistance. Half way through winching my drowned Jeep out of a wet field, Geico called to say I wasn’t covered, then said I was covered and to proceed. Sam put my Jeep in his flatbed only to have Geico call again and say they weren’t covering the recovery and I would have to pay $1500 out of pocket, AFTER THEY HAD SAM TAKE MY JEEP. Now, at this point Sam could have taken my Jeep to his yard and kept it there, legally. But Sam knew Geico was in the wrong, knew what I had just been through, and did the right thing. Sam has proven himself to be a person of extreme integrity, and a good human with good intentions. If you choose On Time Towing for service, you can be confident that you aren’t dealing with a sleaze-bag. Sam- this is Ryan- thanks, man…