What clients say about Portage Lakes Automotive & Castle Tire in Akron (OH)
Thank for the quick excellent work on my 2015 Fusion. I needed shocks and ur team saved me money, and it was finished in less than 3 hours. Amazing. I thank you.
This is a very caring and conscientious family run business. They provide excellent service at a very reasonable price and are very prompt on their repairs. Would recommend them to anyone.
I've been a customer for alot of years and will keep going back. They do a great job and go above and beyond to help me. Nellie and Rob are great.....Personal touch and also professional.
They went above and beyond with getting my car in and fixed in a short time. I had a ton of work done and they handled it all in one day! I would highly recommend Portage Automotive for car care!
My Parents and I go to Rob and Nelly anytime something goes wrong with our vehicles. They always find a way to fit us into their busy schedule,do amazing work and are the most kind people we have ever known! I highly recommend Portage Lakes Automotive. Such amazing service and great prices!
Rob and Nellie and their crew are the best. They have a new customer. They keep you informed about your vehicle as they are working on it. But most importantly what I found out on my initial visit is that they are honest. Also they are very knowledgeable. I just wish I would have known about them a lot sooner, but better late than never.
Fast diagnosis of my problem and a quick and effective repair. I’ve been taking my vehicles and my work vehicles to Portage Lakes Auto for years. It is a professional and no nonsense shop that has never failed to impress me. They are also a fantastic tire shop.
Rob and Nelly always take care of my car when it needs it. They are always upfront and explain what’s going on thoroughly. Thank you both for everything!
In Akron where my husband was born and raised and visiting family while up from Florida and had an issue with our 2016 Silverado making a noise like a clutch fan or starter issue and called and was able to drop off on Monday morning in hopes they could atleast look at it the same day. We were called a few hours later with the finding of needing a new starter and was told it would be ready to pick up by 10 am the next morning. We were called a few minutes after 9am to pick up the very next day! Much appreciated and the truck is working and sounding great! Thank you for getting us worked in. You were recommmended by my brother in law who has used your services before and came highly recommended. Thank you for getting us back on the road quickly!!
Rob and Nellie are the best. Had a seat belt light on and Rob was able to clear it. Oil change was prompt. Keep up the great work. I found my new place for my vehicle. Thanks cousins.
Rob and Nelly are the best. They are kind and honest and shoot me straight when it comes to fixing all of my family’s (6 of us) vehicles. There is a reason they have been in business as long as they have. So…if you are someone who has a car…and you like good people…go there and relieve the stress you get from all the franchises that have to push stuff on you and upsell to make numbers. Get what you need and when you need it…and you will visit again…because they will take care of you!
My family has been taking vehicles to Portage Lakes Automotive for multiple generations, starting long before I could drive. They are a good company with great people who keep you informed and are efficient with their work. Portage Lakes Automotive is the first place I call when my car needs repairs.
As always, my experience with this business was the best. I have an older car, and they are always straight forward on what I need to do to maintain it and keep it safely on the road. I cannot say enough about the honesty and integrity that everyone I've dealt with there has shown. I always recommend Portage Lakes Automotive anytime someone is looking for car repairs.
We have had our cars serviced at Portage Lakes Auto with Rob and Nellie for over 35 years! They have always provided consistently excellent service at fair and reasonable prices. We have been blessed
that they have taken such good care of us!
Rob and his team were great in diagnosing what was wrong with our A/C and how to fix it. He also didn't push for the most expensive repair option. I really appreciated their help especially on such short notice. They squeezed me in the same day. Thank you!
Have taken our cars here in the past months and always received first-class service! Rob always looks for options and alternatives to get the job done and be the most economical and every time solved the issue! Highly recommended!
Only place I’m taking any of my vehicles from now on! Rob and crew are trustworthy and honest. Hard to find nowadays.
Original post: Took a recommendation and took my classic car in to have some minor repairs made. Excellent work, communication, and honesty. Wait time was worth it.
This was my first time using Portage Lakes Automotive. Wasn't really sure where to take my car. So I really relied on reviews in my search. I was not disappointed at all with my decision to try them. Both Nellie and Rob we're fantastic! Extremely kind and helpful! They worked with my insurance and did an excellent job! I will definitely go back to them for service and/or tires. I really do recommend them!
I highly recommend Portage Lakes Auto Repair. Nellie was awesome and explained everything that needed done, 4 new tires, brakes and pads.Kudos to Kevin who did a great job. My car has never run so smoothly. The price was more than fair and I will not go anywhere else for service
Have been using this place for years. They are honest as the day is long, do great work and prices are fair. Nellie who answers the phone and takes the appointments is knowledgeable and always has a great personality. I moved out of the Lakes a few years ago near the Falls, I still go here, and won’t go anywhere else.
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