$300 Cash only for a drivable car that they never called to say they impounded? Then made a woman with a dead cell phone walk home over 6 miles. Youd think they could at least call her a cab? All this seems shady. I hope someone treats your daughters with the same levels of respect you all showed mine! Just sad that this is who our lovely city decides to be in business with.
Was recommended Millers from another tow company after spending hours on the side of I77 and they showed up within a half hour and took care of me better then I could’ve asked for. Really appreciate you guys tonight
I was stranded on I77 with a flat tire and called them to help me change the tire. The driver was very professional and given the fack that my truck was 4-wheel, he said I should have a flatbed truck. He called his dispatcher, Donna - who was also very nice and helpful - to send a flatbed. Their flatbed would take more than an hour so I did call another towing company that could come right away. I appreciate the professionalism of Miller's Towing! Thank you for helping a very stressful situation!!
These guys are absolutely amazing and so kind! They are very punctual and will take care of you. I wouldn't choose anyone else to pick up my car and get it delivered to the proper place. Love these guys. Keep doing an amazing job
At about 1:50pm today, the driver of this truck was on 77N in the Fairlawn area, and nearly ran me off the road. He changed lanes while right beside me. I laid on my horn and he just waved a little "sorry". My car is orange, if he couldn't see me, he shouldn't be driving.
Driver didn’t load my car correctly on a wheel lift, so when turning a corner, the wheels slid out of the forks. Totally messed up my suspension. Then the driver yelled at me like I was wrong when I questioned him about hooking it up properly.
Horrible experience. Requested for the driver to take pictures of the front ,back ,side and side and the vin plate, and they didn't do it. And then the receptionist strung me alone all day saying the driver said the pictures were uploading. Instead of just telling me the truth. I spent four hundred and forty three dollars. I was receiving $500 for the delivery. But I needed front, back, side and side to get paid.. So i didnt get paid and paid $443 was only gonna make $57. Do not use this company. They do not follow request and now they are ignoring my calls
6/9/2025. I have a reciept with instructions on there. So they knew.
I am auto mechanic at a dealership. I recently purchased a new to me truck. Brought it to work the 3rd day of ownership and come out to my truck and there is a long gash along my driver front fender. My boss and I reviewed the camera system. Unfortunately we did not have a camera aimed at my truck but my truck was parked alongside a part of the building where no one pulls through because it is so narrow and we usually park our loaner cars there. There were only 3 vehicles the went through that alley way, 2 of them belong to our dealership and had no damage. The third vehicle was a millers towing flat bed. It made sense that the mark made on my truck was from a flat bed corner. We measured the height of the gas and compared it with another tow truck and it is exactly the same height. They were the only tow company in our lot after lunch and why the driver would go through that tight alley way is beyond me. We jabe him on tape pulling forward then backing up as if he didn't k ow if he'd fit then pulling forward to leave anyway. We reached out to the company who essentially told us to kick rocks they aren't going to pay for any of the damage. If they aren't willing to take responsibility for the damage......what damage are they doing to their customers vehicles and not saying anything about?
Matt was wonderful and amazing and very kind as was the customer service i received was very helpful and comforting ,to receive that kind of service at 3am is a blessing i would choose millers a million times
Best towing place around. I drive past everyday. And last night I broke down on the side of the highway and called Miller to pick me up the tow guy Alex went above and beyond for me. I will recommend Miller to every time! Thank you Alex for your amazing service!
I lost my keys due to a snow plow accidently scooping them on Christmas Day at a gas station. They wanted my car out of there because I was blocking a pump. Miller's very promptly helped me out in getting my car home . Considering a national holiday it was the best service I personally received . Very much appreciated!
My grandson had his truck towed to my house 10/24. The driver navigated my tight, skinny driveway and angled the truck into my garage perfectly. 5 minutes tops. I didn't ask his name but he had a beard, 30 something years old. Perfect execution. Very impressed.
on Saturday August 31st at 2:00 AM I experienced a towing incident with Millers Towing involving two drivers (DRIVER 1 August 31st and DRIVER 2 September 3rd), resulting in substantial damage to my vehicle. The initial report on August 31st noted a broken steering column was the only damage caused to the vehicle but further damage was revealed later on Tuesday September 3rd (AT 9PM MIND YOU) there was a payment processing issue due to my phone being dead and forced me to walk for 2 hours because Millers only had 1 seat available as myself, my boyfriend and our belongings we had on us were with us. When I retrieved my vehicle September 3rd they dropped it off with a 2 wheel when I needed (as put in the receipt) a flat bed due to being an all wheel drive. DRIVER 2 left my vehicle in the middle of the sidewalk & my bumper in the street and just left. DRIVER 2’s words “if I push it back I’ll snap your wheel” that was because he didn’t follow what was needed for my vehicle as noted. My sister’s boyfriend recorded everything DRIVER 2 did. I found additional damage, includes a snapped wheel, coolant leak, bent springs, and a fractured frame component. The tow truck operator's behavior was unacceptable, and the company's response was inadequate, with the owner neglecting to return my call. A comprehensive inspection is necessary to determine the full extent of the damage.
*video evidence available*
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