Guys are very professional always checks in before servicing. Doing business with them for many years now. Reliable always takes care of my location's tire disposal needs. Appreciate the good service.
I’m being doing business with PROCO for 20 years
And many other recycling companies have come to me but there are services and customer service is not good enough compared with PROCO
Specially PROCO drivers are so polite Antonio , Byron etc they are wonderful people I know
Stephanie and the team at Proco Company are amazing to work with! They pick up our shops used motorcycle tires promptly at a fair price! Keep up the good work guys!
I work for and handle the office side of our used tire shop. We have been using Proco for our tire recycling for over a decade at least if not two. We’re a family shop and have been around since 79 so we’ve seen a lot of come and go companies. Proco has never been one of those. These days are better than ever with their services. We are able to keep one of their trailers here on site and we fill it up typically every week-2 weeks. They are fast and friendly while still to the point when we need a new trailer brought in. Typically we get their 48’ but occasionally they have a 53’ which is even better for us, a little more time between haul outs. I can’t speak highly enough on how great they’ve been especially in the most recent year. Side note is-if you’ve ever had a bad experience with them- or any other business for that matter- everyone deserves a second chance. And I will say anyone who didn’t stick with Proco before should definitely evaluate another chance now-
Thank you to everyone at Proco for keeping our side of the recycling smooth and painless these days. Especially Stephanie who I am able to reach out to almost any time of day or night within reasonable respect and get the answers I need and the trailers on the go. Much appreciated from all of us here at Paul’s.
Basically same experience as Lynette. Side swiped by a driver, upon calling police was asked to speak with company. Company said we dont want insurance involved come to out body shop, I wave the officer off and am then disregarded and told figure it out through insurance. I dont care, I know how it will play out however the deceit amd manipulation is sickening. Not a good group of people.
Just as other reviews state, company is completely unreliable. Called and never showed up for picking up the used tires. I don’t know what happened with this company. Luckily I found someone else who’s reliable.
WORST PLACE ON EARTH!!! I called friday to see if they recycle tires and they said they do and that all we had to do was call ahead of time so they can get there trailer ready. I called this morning and ended up saying there closed all week after we collected about 100 tires thinking we were good to go. Saying I was wrong when clearly they were the ones with the false information. If you need to recycle tires in VA go to Fairfax Landfill way easier and better overall.
I HAVE NEVER DEALT WITH A COMPANY AS ANTI CUSTOMER SERVICE AS THIS ONE. RARELY SHOW UP TO COLLECT TIRES ON SCHEDULE, EVEN AFTER SEVERAL REMINDER CALLS FROM ME. NOW THEY DON'T BOTHER ANSWERING THE PHONE. HOW THEY STAY IN BUSINESS, I DON'T KNOW.
Constantly late. Have to call them every few weeks to remind them that our tires are overflowing and they missed their scheduled pick up window. No courtesy calls or early warnings that they are running behind on pick ups either. Inconsistent and unprofessional. PLUS..the shady driver tried to tell me that they picked up 450 tires (ON MORE THAN ONE OCCASION)when our bin holds 200 at most. not to be trusted
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