What clients say about NAPA Auto Parts - Manassas in Manassas (VA)
Ok I probably would never review an Auto Parts store except that the employee there, Ishmael, was so helpful that he deserves his own 5 star review. Long story short, my boss and I had a broken truck that’s leaking power steering fluid. Any other employee would have answered our questions and then sat there like a bump on a log, but while we were hunting around, Ishmael had gotten online and researched our problem and helped us identify a solution that we would never have figured out. He was awesome, and I hope he gets a raise and a promotion.
If you’re still reading this and no one has ever told you the best news in the world before: You can have a whole new life filled with peace and joy through Jesus! It’s the best trade in the world to trade our sad, futile lives that depend on situational happiness, and exchange it for internal joy and peace and satisfaction that’s there even when circumstances are hard on the outside. Jesus is amazing!
They had what I needed! Autozone, carquest, and advance are literally copy and paste..its ridiculous. Thankfully Napa is there to always set the example and not fill their shelves with useless junk.
Worst place to buy car parts or even get decent customer service, they’re not properly trained and are clueless for online orders. Don’t ask a customer how they’d like to get the refund, if cash is not an option even though you were told the CC wasn’t available.
8106 Sudley is not the closest NAPA store to me, but it is the one I always go to. Whether its parts for a 23 year old Chevy Diesel truck or just a hand full of lug nuts, they either have it or can get it in a reasonable amount of time. No disinterested kids on staff - only experienced parts guys who often can answer your question before you finish asking it. Not always the least expensive, but you know, I'd rather pay a few dollars more and get the right part the first time. From this location, it is always the right part the first time.
Had the best price and warranty for my car battery compared to Autozone, Advanced Auto, and Pep Boys. Napa was $125 for 84 months. The closest was $150 for 48 months.
I was looking all over town to find AT-205 engine oil leak sealant. No other store carried it. I was about to give up. But NAPA had it and I bought the last one off the shelve. Could not be happier.
Can I PLEASE brag about Evelyn real quick.
On vacation and my moms 2005 ford sporttrac is having issues. We need new calipers, rotors and break pads. Called all around looking for parts.
Pep boys wanted to charge us 859 dollars.. that wasnt an option.
I finally called napa. Evelyn helped get every single part I needed. Called another store for the kit we needed and had it brought there.
She is the epitome of amazing customer service. She was very straightforward with advice. She helped us more than anyone else did. Pointed us in the right direction.
Our vacation could have been a huge bust and blow out because of this huge inconvenience.
Shes an angel, my mom and I are forever greatful.
9150 Mike Garcia Dr Lot # 47, Manassas, VATowing service
Website
