This rating is based on customer reviews, inventory size, pricing, and service quality
Feedback on Mega City Auto Parts in Manassas, VA is mixed, about 53/100. Strengths: low prices, straightforward counter staff, and several solid buys (engines, transmissions, headlight) with easy replacements reported. Weak spots dominate the negatives: frequent customer service issues—rude or abrupt phone responses, limited-availability answers, and slow or missed timelines. Inventory seems decent for major components but not always in stock. Little info on yard organization or ease of finding parts; available feedback is limited.
What clients say about Mega City Auto Parts in Manassas (VA)
I recently bought my transmission for my 2018 Ford Mustang and a while back I also got a headlight, both which have been working well. I haven’t had any problems. Guy at the front desk is very helpful. Will definitely come here again for auto parts in the future.
Absolutely horrible customer service, I called in to ask about a part being available and the guy just said nope we don't have it and hanged up. Really bad first impression.
After shopping around find this place with the best price I like this place they’re very straightforward with your repair and not trying to add necessary repair he’s the honest guy and I’ll definitely recommend him
These guys are the best in DMV area. They’ve been around for quite some time. My friends and I have gotten motors and transmissions very often throughout the years. Out of 40 items, maybe 2 or 3 had problems but no biggie, took them out and got the replacement. Really better customer service, Keep it up. Always a pleasure! Recommend everybody to ‘’Mega City Auto Parts’’ don’t spend your time and your money in other Auto Parts.
Mega City Auto Parts is the best place.
Very Poor Customer Service! I would say that the only good thing about them is the prices on their parts which are usually lower than the competition. Other than that, everything else lacks attention. Only go there if you really need to. They suck at getting your parts on time.
9150 Mike Garcia Dr Lot # 47, Manassas, VATowing service
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