Pro Tow of Columbia-Down Town in
Columbia (SC)

Great services, don’t exactly remember the name who helped me. White guy with glasses and was very helpful.

Was cash only. Did not inform my cousin before coming. Also did not have the decency to tell her they weren’t open on the weekend. Was a jerk on the phone with her brother regarding the matter. Everybody shouldn’t own a business I’ll say that much.

Guy was a dick - insulted me multiple times, hit on my boyfriend’s mom, bugs all over the room that he made us go in (also the room that he lived in). Overall a horrible experience and was extremely uncomfortable. If I could give zero stars I would.

Buddy and Todd went way above and beyond to help us get our car back and avoid a much larger cost! We would've been way in over our heads without Buddy having reached out to us to see what we were missing and how we could acquire what we needed! They were so helpful and took the initiative to find out what else we needed to get the car back. I'm ever so appreciative and the customer service was impeccable and all done with gleaming smiles 😊 thank you Pro Tow! And not to mention the price was incredibly reasonable considering the issues involved! Our only tow service provider from here on out!

Pro Tow went out of their way to help me when I desperately needed it. The communication was great, and the people were pleasant and easy to work with. I'll continue to use Pro Tow in the future.

Much thanks to Patrick Lafferty. Picked up my car with flat right on time. Helped me in and out of wrecker. Very polite, great service. Would definitely use them again. And didn’t overcharge. Thanks!

When my car broke down on Christmas Eve 😔 they responded immediately. My car arrived to the repair shop within an hour of speaking with the tow guy. I would definitely refer them to my family and friends!

My car broke down while I was out on my lunch break. I contacted Pro Tow since it is close to my house. Gentleman name Michael was sent out. He was quick and even stayed with me while I waited on my ride to pick me up. I would definitely recommend Pro Tow to anyone. Definitely reliable!

I needed a tow and a friend referred me to ProTow. I would like to thank Michael, my driver. He arrived fast and he was very knowledgeable about my questions. I would refer this company to anyone and will definitely use this business when needed in the future.

Allen(sp?) was wonderful. If you're having a vehicle towed, you're probably not having a great day, so to deal with someone as nice, professional, and efficient as he was made ALL the difference. Thanks again!

Sherry and all the other employees I encountered were very helpful, professional, and really made a stressful experience much easier. You all keep up the good work! Thank you so much Sherry! 😇 You were an angel!

As I waited for County Tow 👈 DO NOT HIRE THEM) who said repeatedly they would show up, after several hours by the roadside I finally gave up on them and called Pro Tow and they came as fast as they could. In fact Rodney the driver got out of the pool to come get me. He was all business and a very good dude to boot. The dispatch was communicating with me the whole time, which was nice. Great job.

I found myself in need of a towing services on Christmas day. Most companies was closed, long wait.. Long story short I called Pro Towing and they told me they were only doing emergency however he was on the way. Less than 10min he arrived and assessed the issue (non emergency). Just like that I was on my way w/o being towed. I was so taken back by his willingness to help I forgot to ask his name. Thanks for your professionalism and willingness to help. If I could give 10 stars I would!

I used Pro Tow of Columbia SC this morning. Very foggy day and on the way to the Columbia airport I got stuck on the railroad tracks. (Ermine Road) A young man from Pro Tow got me off the tracks. He was professional, understanding and handled my car with kid gloves. I would use this company if you’re ever in the need of a tow truck in the Columbia SC area. I don’t normally write reviews, but this was exemplary service. Kudos to the young man (I did not think to get his name) and his company!!!

my car broke down lastnight and i literally called 3 other towe companies and they wouldn’t come due to the distance and my road being dirt. I called Pro Tow and they were so empathetic and fast! Literally had someone On the mission to get my car and bring it to me in less then a hour! I will forever recommend Them. Thank you so much!

Literally hooked me up on 26 West in rush hour after my truck decided it needed a rest and stopped in the new breakdown lane. Pro Tow was fast and efficient. Rodney was in touch the entire time and took care of business driving my truck and I to my mechanic. Great service.

My battery went bad and wouldn’t start and I didn’t have the money for a tow but they came out and jumped me off and helped me get to the Advanced store so I could get a new battery. Rodney was there within 5 minutes and made sure I made it safely. I highly recommend!!! And also thank you for your help today

Got into a nasty wreck and they were able to come to where I was and tow my car in LESS THAN 15 MINUTES. Todd was awesome and very informative about my different options. 30 minutes total time to deal with everything. Hopefully I don’t have to use them again, but 10/10 I would.

Scheduled to have our truck towed to the mechanic. Waited an hour past the scheduled time and still no tow truck. Can't say anything about the quality of their work cause they never showed. Edit: they made it right! All good!

These guys all go out of their way to help. Didn't hesitate to guide me to the best solution for my old truck's needs. As usual, another great encounter with Pro Tow. Thanks Alan, Sherry, Mike, and Todd.

My Dad and I have been using Pro Tow for 3 years now and we love them!! We call and they are there to help... rain or snow... they go above and beyond. Always fast and friendly ! We love our Pro Tow family !!!!

I was stranded on Harbison Blvd (Irmo, SC) after my radiator blew and sprayed coolant everywhere. I called one towing company that was too busy to serve me, and Pro Tow was their recommended option for me since I couldn’t wait until 5:00 as they said I’d need to. I paid by phone, was told to wait 20-30 minutes, and within that window Marvin showed up and got me squared away quickly. I enjoyed the driver’s company, who drove me and my truck to a mechanic in Chapin. Good guy, good service, as advertised. 👍🏼

I love using pro tow. This time I was greeted by such a nice gentleman. He got my car hoisted promptly and answered any questions I had. I wish I had gotten his name, he’s an older gentleman who wears a long braid. He was very kind and professional which is another reason I’ve been using this company for 8 years.

The only people that had access to my car for more than roughly 4 hours and they managed to make every single belonging go missing. A speaker and a toolset. Amazing group here. Grab everything in your car as soon as an accident occurs if your going here.

Not a good experience. Tow truck drivers looking to complete jobs quickly but overlooking things like giving the keys to the vehicle to the delivery location is kind of annoying. I'd recommend scheduling an appointment late at night for the following day to get better rates, since the same tow 3 weeks ago was cheaper than scheduling it the same day but not giving a specified time that it needed to be completed by other than the end of the day.

Thanks to Pro Tow for their outstanding service with assisting us while we had difficulty parking our 22 foot boat in the parking lot at Uncle Bob's Storage. Your expertise is immeasurable. We will highly recommend you to others.

This company is amazing , call them in the middle of emergency to get my car tow from almost at Walmart In Sunset Blvd in Lexington all the way to Irmo Dr , for such a amazing price , plus the guy was friendly , respectful and did a great job and fast service , thank you so much !!!!