This place is ridiculous, the lady that answers the phone has no customer service what so ever, they will keep your car even after you pay. Tomorrow is thanksgiving and and they have told me i can’t get my car until Monday, it’s Wednesday. That is crazy what is my famil supposed to do for the holiday, they have no empathy
They towed my car and my tags were up to date, I was park in the correct parking space. My plates were visible in the back window. He said He told it because was in the car. Miss a very important doctor's appointment and taking my child to school and they messed up my front end of my car.
Gave a buddy of mine a ride to Midlands Auto Recovery this afternoon to help him retrieve a motorcycle that had been towed to this location a few months back. We knew the storage fee would be high and some might say extravagant and let’s just say being right isn’t always a good feeling ($2870) sat in the rain the whole time too but I’m not here to talk about how poor a facility they run or even what I consider criminal storage charges🙄 My disgust was there refusal to tow the bike back to my friends house of which he offered to pay additionally money on top of the nearly $3k he just gave them!
They informed us they would never tow it because it’s a two man job and they were always going to be too busy.*side note… Thry only sent one person to tow it while they originally picked up🤔🙄Hmmmm
I would honestly give them no stars if possible. My SUV was repo’d and when we got it back, the bumper of my car was missing pieces as if it were broken off. Very much unprofessional!
I cannot begin to tell you how great this company is from start to finish. I have used many tow services over the years but this company is 6 STARS IF I COULD RATE THAT HIGH! Called and right away a friendly voice answered in 5 minutes the dispatcher was back and said truck would be there in 10 minutes or less. This is at 5pm rush hour.....sure enough 5 minutes later the truck showed up the gentleman got out friendly smile and right away handled everything including dropping off my car and key. Woruld highly recommend them to anyone and I have them on speed dial now for life!!
I'm so thankful for Donnie on how he allowed the Lord to use him, with his wise method of doing his job. I was stuck and tired of looking over my shoulders and he spared me and my family of that. Thanks I will always remember this. Blessings to him and his family.
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