I’ve brought multiple vehicles in for service and will continue to bring them in. This is the most honest and affordable auto repair shop I’ve been to in town. They are professional and I don’t worry about them trying to rip me off.
Had them do a few things that were ok, but won't be back. Irritatingly, they did not test a simple fix after replacing the windshield washer reservoir where there was a crack in the OEM line resulting in the same issue that led me to bring it in. I consulted someone else who said it's a super easy fix anyone can do in 5 minutes with cheap tube and they should have tested it and take care of for little to no charge... Called them about it and got a vague response about level of effort and cost like it was a complex job while never admitting they didn't actually test it initially (I did driving off the lot but it was after hours) so I'll do it myself and have already found a mechanic for the next, more major issue who is trusted by several friends. If you don't test simple fixes, it makes you doubt the major ones.
Matt truly was the best! I had a nail in my tire & he patched in up in no time. I was back on my way to Charleston. Fast, efficient, & hard working group of people— Thankful to them for keeping my car taken care of. Thank you Andrews Auto Service!!
1 word to describe Andrew’s Auto Service is HONEST. The price, the feedback, and the required work that actually needed complete to fix my vehicle. I will go back and recommend this shop to friends and family. Great job, thank you!
so thankful for Andrew’s. I’ve taken my car to him each time I’ve had a problem and he’s so thorough and really explains things so you can understand. he also almost always is done sooner than he says he will be.
I will never bring my car anywhere else. These folks are honest, hardworking, genuine humans. They’ve always treated me with respect and made me feel valued as a customer. Not to mention they keep my car in tip top shape. Highly recommend!
Charged over $100 extra in labor costs from what I was quoted due to bolt being rusted and them having difficulty pulling out. And was only told of this after it already happened. Just labor Costs totaled $300 for diagnosing/replacing a faulty accelerator pedal sensor, which is unreasonably high.
I recently had some brake work done and a 100K mile tune-up done on my 2014 Jeep Cherokee. The service Matt and Brian provided was outstanding. I was given an approximate cost for the brake repair, and the final cost was actually less. For my tune-up, they did not try to sell me new equipment that was not needed. I plan to take my Jeep there for any repairs from this point forward. It is a family run business which I will gladly support.
We were on vacation in Columbia SC
and our wheel bearing went bad. They were able to replace it the same day at a reasonable price. They were so great !
Went to Andrews because of the check engine light and vibrating issue. Matt is absolutely knowledgeable. And he explains very clearly. Would recommend this place!
We are very thankful for finding this place. Honest people with reasonable price. Now we take all our vehicles there for maintenance and have recommended them to our friends.
This place is the only place I use in Columbia. Matt Riley is extremely professional and they are prompt in their service and actually care about their customers. I’m an out of state parent with a kid in college that unfortunately does not have a very trustworthy vehicle. They have always been very reasonably priced and honest.
My husband Oscar Cleveland took his car there for sputtering on Monday. By Wednesday the car had been diagnosed and fixed! Honest people with reasonable prices. Very professional and knowledgeable. We have been using Andrew's Auto for the past few years and they always deliver and has never let us down. They come highly recommended. 3 weeks later took my granddaughters car to Andrew's Auto due to her car running rough, shutting off and shaking. Once again they exceeded our expectations. The real problem was diagnosed and repaired within 24 hours! Again, honest people with reasonable prices and extended knowledge. No more dealerships for us.
I would actually give a HIGH "10" !!! To ANDREWS AUTO... This was the most HONEST and DEDICATED Auto repair that I have EVER worked with.... was given incorrect info abt the repairs needed at "dealership" in Charleston after is took ONE WEEK to replace my lost key !!...Andrew's did same work requested minus 2 break pads THAT WERE NOT NEEDED AT THIS TIME....that the dealership in Charleston said would be 5x higher ll will be reviewing THEM asap.... buyer beware on the MAJOR AND ONLY dealership for my car in Charleston.
My USC student's car broke would not start the day we were scheduled to drive back to PA. Reading the Google reviews we picked Andrew's. They lived up to the reviews. Matt was awesome. I was in PA and he communicated with my through the whole process. Very fair pricing and let me leave the car on the lot until I could find transportation. This will be my got to place for all my car work. Thanks Matt!
I can't go on about these guyenough. I truly trust them. Never have to worry about getting hustled.
I came a year ago for a blown engine. They did hours of diagnosis but knowing I had to go to dealership right after did not charge me. Wow! Mechanic's with a heart!
Year later I sent a friend in and they replaced water pump at very fair price. A week after my coolant leak was diagnosed and fixed in 24 hours. They are punctual and do what they say they will when they say it.
Truly Love this shop. I don't go anywhere else!
I’ve taken four cars to them and they’re always able to take care of them. The turn around time is better than anywhere else I’ve used. Always friendly and respectful. I hope I don’t have anymore problems but if I do I’ll be going back to them
Stopped in today because my check engine light was on. I was greeted and helped by a very knowledgeable and friendly man. He was able to quickly diagnose and address the problem with my car. I couldn’t believe how fast I was in and out of the shop. I will definitely be back!
Great service and with integrity! The mechanic helped me a lot with my check engine light and didn’t even charge for the diagnostic test because it would be a warranty repair. He was great. Will be coming back!
Brian and his team at Andrews Auto Service are wonderful! My alternator died on a Monday afternoon and Andrews had it fixed and ready for me to pick up the following day at noon. I was amazed with the quality and efficiency of the auto services provided by Andrews. I also believe that I was charged a fair and honest price. I would highly recommend Andrews Auto Service!
I took my vehicle there got a quotes was fine withthen I got a phone call when my vehicle was ready with another quote that was cheaper than the first quote. The service was done in a timely matterwhen I was told it would have to stay overnight it was done the same day love the service recommend it 100 x 100% thanks Brian 🤗
Friendly, honest service. They have experienced technicians that can tackle any problem. I have been taking my vehicles to them for the last couple years, and have been impressed each time. They seem to have a pretty quick turn around time on the issues I have encountered. I recommend them to anyone looking for service.
The best automotive repair you'll find in the Columbia area. My Subaru needed a 36,000 mile service. The local dealer quoted $750. I made a list of the service tasks/inspections from the owner's manual and asked Andrews to do the work. I saved more than $500 and didn't have to deal with the rude and unresponsive people at the local dealer.
Andrews has maintained my other vehicles for more than 20 years and I've never had any type of issue. Many thanks to Matt, Brian and their troops!
This place is GREAT. I was worried my coolant was leaking because the reservoir kept running very low after filling it. Initially brought my car to Midas where they stated they did a pressure test, found a leak and my water pump/thermostat needed to be replaced for a grand total of $650 (which had just been done 30K miles ago...). Got a second opinion at Andrews, and not only did the mechanic explain all the diagnostic testing he performed, but he showed me on my car how to check coolant in the reservoir and at the radiator. No work needed to be done, my car is fine, and they didn't charge me for the second opinion. It's always hard to find a mechanic you can trust and who is honest and willing to take the time to explain/show things to you, but you will certainly find that here! Wish I could give them more than five stars!
Andrews is awesome. I’ve gone there dozens of times. Great work, very fair prices, and trustworthy. If a repair doesn’t need to be made, they’ll just tell you that. Unlike most places that lie and cheat and charge you for repairs they didn’t even make, Andrews is an old fashioned honest repair shop. Highly recommend.
Always friendly, fast service at a fair price, with great communication and descriptions of what needs to be done to keep car in top-notch condition. Online scheduling and overnight drop-off add to Matt, Brian and the team's commitment to quick, professional and A+ service.
Matt Riley and his staff are the consummate professionals and extremely customer service oriented. They provide excellent service, do great work at an extremely reasonable price. I highly recommend them; you won't be disappointed.
I have been taking my cars to Andrew's Auto for almost 15 years. Each time the manufacturer's warranty runs out on my car, I call Andrew's Auto. I have never been disappointed with their service. They have always treated me with respect and they have an integrity that I have not found anywhere else. They are honest about what they find wrong with my cars and have always done their best to get the job done efficiently and their prices are reasonable. I refer anyone who is looking for reputable car mechanics to Andrew's Auto.
I've always held services that I have no knowledge of with a certain distrust. Not so with Andrew's Auto. I have finally found my repair shop. Trustworthy. Honest. Reasonable. And explains repairs in layman's terms. I'll be recommending them to all my friends. Andrew's- you've just made a fan out of me.
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