This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, 321 Auto & Truck Sales LLC in Columbia, SC shows mixed feedback: 66/100. Many praise friendly, straightforward staff and affordable monthly payments. However, recurring complaints cite rude management, hard-to-reach phones, lack of a website, limited test drives, and lemon vehicles with unresolved issues (e.g., transmissions). Pricing gets positive notes; customer service after the sale is questioned. Inventory variety, yard organization, part-finding, and wait times aren’t clear from this small sample, so conclusions are cautious.
Very unprofessional and rude management the own dosen’t seem to care that he has rude management they sell lemon vehicles and refuse to fix the problem with the vehicle.
IF I could I would give 0 stars. We purchased a Nissan xterrer the older man said OH I drive it every day. When we tested the vehicle we were NOT allowed to test on the interstate we had to stay close to the lot the vehicle was cold at the time and seemed to run OK the transmission was changing good. As soon as we got onto the interstate the transmission got warm and that all changed now we are stuck with a vehicle that needs a transmission and they want full price. That is wrong in so many ways. They need to be shut down they never answer the phone anyway. It's a useless place..
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