Oscar and Eagle Towing deserve five stars, six if the system would let me, and possibly a small parade.
My work truck suffered a catastrophic failure of ambition and decided that participating in transportation was no longer part of its mission profile. Stranded on the side of the road, I prepared myself for the usual modern customer service experience: vague promises, missed arrival times, and communication techniques normally associated with deep-space civilizations.
Instead, Oscar called me personally to let me know he was running a few minutes late.
Read that again.
He actually called.
In 2026.
Without being hunted down, summoned through ritual sacrifice, or tracked by satellite.
When he arrived, he was professional, friendly, and immediately got to work. No wasted motion, no drama, no standing around scratching his head while inventing new problems. He loaded the truck onto the flatbed quickly, secured it like he was preparing it for orbital reentry, and got it to the shop safely and efficiently.
The entire operation was smooth, organized, and conducted with a level of competence that has become so rare it should probably be protected by federal law.
If your vehicle suddenly decides that movement is optional and leaves you stranded in the middle of nowhere, Oscar is exactly who you want rolling up over the horizon. Fast, professional, communicative, and genuinely good at what he does.
Outstanding service. Highly recommended.
May his coffee stay hot, his straps stay tight, and his customers have enough sense to appreciate good work when they see it.
I can't really say much they were good the only thing I didn't like is all my registration my insurance was in the car and I couldn't get it when I got there then that's when they let me to my messed up car from the accident and then let me get the insurance and registration so I can prove that was my car just a lot
I really hope the Manager understands that their business will be taken to a small claims court due to a $400 Bluetooth speaker taken out of a vehicle with video evidence right in front of my house whenever they towed my truck away
I understand why my vehicle was towed whenever APD put an abandoned sticker on my truck. However, that doesn’t give right to the tow truck driver to steal a $400 Bluetooth JBL speaker out of my vehicle. I was further told by the dispatcher a fabricated story about how PSA got to my truck first the video evidence however, shows nothing of the sort I cannot wait until this is brought to light and the corrupt people working for this awful business will be brought to justice.
I would have used a negative number, but that wasn't available to choose from. The entire time I had to deal with this company, they were immature, rude and very unprofessional, one of them slammed a door in my face, another one hung up on me. Their attitude was appalling. So when I see the positive reviews, they must have paid those people a lot of money to leave them because not one person I've spoken to since having my car towed there has had anything good to say about them. Please avoid them like the plague. And if the cops are going to call someplace, tell them anywhere, anywhere except Eagle Towing!
Brian came out to help me in the middle of the night when my car cut out on me and I got stranded at a gas station in Central. I had called for a tow, but he put in the extra effort and checked my car out anyway. He's a good guy, very friendly and knowledgeable, and got my car and me back home quick!
Huge shoutout to "Eagle Towing" for coming through when I really needed help. I was stuck in the warzone at 10pm surrounded by some sketchy people. A lady literally got stabbed on the same street i broke down on. Duggers gave me a 3-hour ETA. Luckily, I found Eagle Towing — and "Edgar" was there just 25 minutes after I called. He was super professional, respectful of my vehicle, and made a stressful situation much easier. The price was fair, especially for an after-hours emergency. Highly recommend Eagle Towing if you're in a tight spot and need fast, reliable help.
I was connected with Eagle Towing through my insurance and their roadside assistance program, and service was great! The driver, Bryan, contacted me right away to get the details and location and arrived sooner than expected. He was quick and professional and helpful and it made a really awful situation at least a little better.
Bryan came to tow our car after an accident. The car wouldn't shift into neutral and was in a tricky location almost in traffic. Bryan arrived and had the car on the truck in less than 10 minutes. He was great and friendly too. A bright spot in a sad morning.
I was in a car accident and Bryan with Randy's Eagle Towing was very professional. He arrived sooner than the time projected and I was charged the price that was quoted. If you ever need to be towed I recommend Eagle Towing.
17 September 2024, 10:25 AM on Eubank heading north, whoever is in the flatbed tow truck needs their license revoked. License plate 691TST, this driver cut off three vehicles with their turn signal on, sped up to block them from getting into his lane, he is swerving back-and-forth across two lanes of traffic, IDK if he's drunk, but he sure driving like it. Turn right onto Candelaria, immediately gunned the throttle, and came very close to hitting the white SUV trying to get away from him. Whoever is driving, I don't think the owner or management would like how he's representing their company.
I’m giving this company one star, despite never using their services. However, based on how some of their drivers operate on the road, I wouldn’t trust them to transport even a scooter. It’s unfortunate because I’m sure the business could have a higher rating, but now I understand why it’s under 3 stars—poor work ethic and a lack of pride in their work.
These people will try and steal your car by saying if you don't have a current registration they will file a mech lein. I make car payments and my car was stolen from our garage. It was put up because I wasn't driving it. These folks should be charged for this kind of robbery. I'm suing them so I'll update this post with the results.
Very rude employees. I asked for 2 days extra days til I get paid they said no . My opinion (GREED) they wanted to keep my car two of my tires were flat , my catalytic converter needs to get checked . I asked Eagle tow if they can put air in my tires he said NO . But if any one is in need of a tow ABQ Wreckers awesome people the owner is the most awesome person .
He left the air compressor and folding chair that had melted plastic on them. Took the valuable things like real life is GTA. The compressor still worked, BTW, but it's a tow company so management knows what business they're in and who they hire.
Juan came and helped me way out past Socorro. He was kind, efficient, and helped me get back on the road. He also followed me in for a little while to make sure my donut tire would hold up. Highly recommend Eagle Towing! Thank you Juan!
I was stranded on the side of a difficult road in a rural area very late in the day. After calling several other companies who were unavailable for the area, and time of day, weather, etc. They were the only ones that were able to come tow me out. The dispatcher was very kind and understanding, and the driver was very prompt and knowledgeable. Affordable rate considering the weather, and condition of road. I will definitely use them in the future!
I just wanted to ask why is a person driving a truck that serves to help or pick up people's vehicles driving so fast on I -25 this morning at 10:20? I was already speeding to get out of this person's way and he swerved on to the the left lane and continued to drive wreckless. Scary as heck. I'm sure this person has come on to accidents that are due to wreckless driving and driving too fast but driving this way in a truck that big is very concerning.
4810 William St SE, Albuquerque, NMUsed auto parts store
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