This rating is based on customer reviews, inventory size, pricing, and service quality
In Albuquerque, NM, Bones Towing and Salvage earns mostly positive yet uneven feedback, scoring 79/100. Customers often note fast, professional towing, prompt sourcing of rare or discontinued parts, a large stock, and fair prices and broad parts sourcing. Staff are frequently helpful in locating items. Complaints focus on rude or inconsistent front-desk service, miscommunication about in-stock parts with some overpricing (rims), long shop delays and recurring repair issues, and even indoor smoke. Yard organization isn’t clear. Bottom line: strong for parts/tows; repairs can be hit-or-miss.
What clients say about Bones Towing and Salvage in Albuquerque (NM)
Very disappointing experience. My vehicle only had damage on one side from the accident, but after being towed, additional damage was evident, including multiple tires being completely ruined. This raises serious concerns about how the vehicle was handled during towing. I expected a higher level of care and professionalism. Horrible horrible service!!!
Speeding, cutting people off, honking at cars when turning is absolutely wild and unprofessional. I can only imagine how they treat customers and any vehicles they handle.
Wonderful experience !
Angelo worked with my office today and we could not be happier with the service we received. Great guy, super professional - we will absolutely be calling him the next time we need anything towed - Thank you Angelo!
I had to get rid of my old car. I contacted Peddle. They linked me up with an amazing tow company named Bones. I got good pay and same day towing service. The driver was very professional, he stayed in constant contact with me during the entire process. I think his name is Ray, if I'm not mistaken. They told me that my car wld be picked up between 7am and 11am. Your driver made this whole process painless... Keep up the good work!!! Lovelee Lezlee Z.
We were traveling through from KY to attend our 95 yr old mother's funeral in CA when we needed a tow. I am so sorry that I do not remember the name of the kind gentleman who picked us up and towed us back to Albuquerque. This thoughtful man engaged us in non-stop conversation for the hour trip back into Albuquerque. There was no time to overthink or stress over our situation. He helped us huge. Thank you over and over again. God bless
820 Rio Grande Blvd NW, Albuquerque, NMAuto parts store
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