This rating is based on customer reviews, inventory size, pricing, and service quality
Based on limited recent feedback, sentiment on Parts Authority in Albuquerque, NM is mixed. A commercial client notes fast part sourcing, but another reports poor phone etiquette, an erroneous charge after cancellation, and a difficult refund. This location appears geared to commercial accounts only, so public retail/junkyard-style browsing isn’t supported. Strengths: quick turnaround for account holders. Weak spots: customer service and billing issues; pricing transparency unclear. Inventory breadth, yard organization, and in-store wait times can’t be confirmed. Overall: 55/100.
What clients say about Parts Authority in Albuquerque (NM)
Just a heads up this store is for commercial accounts only. Not open to the public. However having a commercial account with them they were able to get me what I needed quick.
Was calling about a battery over the phone just to see the price and the customer service on call is horrible. My husband had to take over the phone just to talk to the man. THE SERVICES WASN'T JUST AWFUL, They proceeded to charge my card for the battery I just had canceled previously. Gone to the main office to get a refund and the service was just awful. Always bring your husband or male figure.
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