What clients say about RBF Auto Body in Hyattsville (MD)
RBF Auto Body is a very good place to take your car for auto repair. Sandra is very fair in terms of pricing repairs and will address anything that requires follow-up.
This company has the worst customer service I’ve experienced with any dispatching company. Even after speaking with my insurance provider that made a service request adjustment, they were still unable to complete a simple .9 mile transport of my vehicle. Highly recommend you stay away from this place if you can.
Terrible experience that made me loose time and money and i still didnt fix my car with them.I had to tow my vehicke away.Very unprofessional service and do not call nor keep in touch with their clients.Very very unprofessional and I regret contacting them at all.
Owner of the business is EXTREMELY unprofessional. Does not call customer to receive authorization of any charges and will simply bill you hidden charges that she tells you of AFTER THE FACT. When I went in to confront her, we went back and forth resulting in her telling me to shut up and disrespecting me to the point where she told me to get out. Did not apologize or try to come to an agreement at all. Was simple BAD BUSINESS. TERRIBLE BUSINESS actually.
I was involved in an pretty bad accident and really was not sure if my vehicle was repairable. RBF assured me they could perform the necessary repairs. Much to my surprise my vehicle was repaired. My car looked like a new and is running very well. Thank you to Sandy and her employees I am very satisfied and will continue to use them for maintenance of my car!
They told me 45 minutes for a tow. No one called me after 50 minutes of waiting. Then I called they said another 1 hr. The lady on the phone was rude. I prepaid $170 for fast service and they never showed. I had to call my road side carrier and let them know. I was so upset but another company came within 2p min and $50 cheaper.
4671 Tanglewood Dr, Hyattsville, MDArchitectural salvage store
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