customers service is horrible its to many kids working there they don't respect or understand business people stop ordering parts
they have no job API please do better
Iv been a loyal customer for the past 7 years and I'm very disappointed with the service they provided me. This is a ongoing issue. I have a credit card on file for any parts I wanted to buy. If the part is delivered incorrectly, in order to get the right part delivered to me, I would have to pay twice and wait three more days for my money to be refunded. Problem 2, they recently charged my card for parts I never ordered. After noticing what happened, I called to acquire what happened immediately. Instead of getting a courteous response to some of the questions I was asking, I was greeted with unprofessionalism at the highest levels. I simply asked to change my account to a cash account, even though my intention was to continue business with them. And this is when everything went down hill. Instead of complying with my request, the associate I was talking to, didn't want to change my account and decided to close my account. So after 7 years of doing business with them and putting up with all of their mistakes, Im very disappointed in how they handle and conduct business. As of today, I will be going else where with my business.
Najem Auto Service
4671 Tanglewood Dr, Hyattsville, MDArchitectural salvage store
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