What clients say about ImpactPro Parts Inc in Hyattsville (MD)
This store has some of the best customer service representatives in the business. These ladies are very knowledgeable and helpful with any parts that I have ordered. The parts pullers are very fast in bringing your parts up front to you. I highly recommend this store for all body parts and accessories! They also have competitive prices.
The worst auto shop in the dmv area wasted 2 weeks of my time and gas dealing with these people. Ordered a part kept coming broken 2 times then I advised them to check it before it leaves the warehouse.after the part came i drove 45min there to get the part I asked the worker to check if its the right part on my car he said yes .so I took the part to the body shop it was wrong. I wasted my time and the body shop time and money. So I called them to let them know the part was wrong so they ordered another one . I drove another 45min there something told me to check the part before I left .surprise surprise wrong shit again. How can you order two of the same wrong part twice. They dont care either just there to collect money and give wrong parts to people.
Unbelievably unhelpful. Came in looking for a tough to find exterior door panel, and woman behind counter could barely be bothered by me and then couldn't find the part, saying they don't carry it. When asked for a little guidance on where I might find it, she said she would have no idea. So unhelpful...so impolite. Choose another store before going here.
This place is the best place you can order for any body parts and they order for u if they don't have.. Very price friendly!! I will always be here for my cars.
Good service, acceptable prices, and the staff are really helpful and patient.
If you knowexactly what part you need you can call ahead to prepare for pickup
I appreciate the accommodations of bringing the car part to me without having to get out of my car. Because I'm disabled I'm not able to physically pick up the part.
Very fast and friendly. Helps if you call ahead to make sure parts are available. You can leave your name and phone number in order to pick up parts that were set aside. Easy to get to following GoogleMaps.
This business has the best service among the auto parts retailers in the area. They have plenty of parts in stock if not they will order them for you. The staff is very knowledgeable, friendly, fast and efficient. The prices are great. Keep it up!
Went there to purchase my parts gave the young lady the info she asked for to look up my vehicle she sold me 2 parts when my mechanic painted and went to install them they were the wrong parts took them back and they refunded me for 1 part and not the other and they both had already been painted I feel as though she could have refunded me or gave me credit towards the correct part her attitude was the worst they will never get my business again.no stars for me
Excellent staff, very quick service. It's either they really like me or they do not like me, I have never spent more than 10 minutes waiting for parts.
keep up the excellent work girls.
Just plain ole awesome!!! Going in today again for my parts, fender, headlights and bumper. Used their services just last month. Absolutely a great experience
They have a lot of car parts new that you may have trouble finding at brandywine auto Parts, without the hassle of waiting for someone to pull it from a wrecked vehicle only to find that its not even the part you need. This place was a jewel and great find. I highly recommend it.
Once I called it was over in seconds... I don't have parts for a BMW I was told. So crushed! Need to step there game up or change there display to certain parts we carry.. Low blow impact!!
4671 Tanglewood Dr, Hyattsville, MDArchitectural salvage store
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