CrossRoads Auto Body in
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Address:5715 Leesburg Pike B, Falls Church, VA, United States
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Rating:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:22041
Working Time and Location
What clients say about CrossRoads Auto Body in West Falls Church (VA)
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This place was recommend to me by the Acura dealership next door. I HAVE NOTHING BUT GREAT THINGS TO DAY! Baravaughn was so professional and understanding. He made sure I knew all of my options and who I could partner with in the area for the best deals of rental cars (better than the rental place). They had my car ready and washed in 4 days which saved me a lot of hassle and most importantly money. I will forever recommend this place.
May 01, 2026 -
My 2025 Kia came back in better shape than prior to the accident. They were responsive and clear on timelines and I paid no costs out of pocket. They are my go-to going forward
Apr 10, 2026 -
I got my rear bumper fixed after a rear end collision and the service was impeccable. From the moment I dropped the car till I picked it up, I was rest assured. The communication line was excellent and my car looks brand new.
Apr 09, 2026 -
Excellent repair work and the customer service is top-notch. They really worked with me with different options to arrive at a great price. I highly recommend.
Mar 19, 2026 -
I had an amazing experience my red Honda looks phenomenal! They repaired my vehicle and made it look brand new! I was recommended years ago by Landmark Honda because they specialize in working with Hondas, I will not go anywhere else. Very professional and went above and beyond meeting my expectations. Thanks Crossroads! ❤️
Feb 23, 2026 -
My car door was bent backward when my child opened it while I was reversing and a tree blocked it. I first went to another auto shop, where I was told the entire door needed to be replaced and was given a quote of over $2,000. Wanting a second opinion, I came to Crossroads Auto Body. The two men who helped me were honest and friendly. One of them literally pushed the door with his hands and knees and carefully bent the door back into the correct position. Within a few minutes, it was completely fixed. He simply said “thank you” and walked away—without charging me a dime. I was truly impressed by their integrity. They could have easily taken advantage of me, and I would have never known. Instead, they chose honesty, and that speaks volumes about their character and business. I highly recommend this honest company.
Jan 14, 2026 -
Very helpful with insurance company after front end crash. I have out is state insurance company and needed 2hr tear down assessment and garage had various insurance people to send results to. this Autobody handled it efficiently and got me the plates back. They were recommended to me by local Acura dealer.
May 24, 2024 -
Consistent , honest and reliable especially compared to local car repair shops. I wish I came to them for the repairs on my car sooner and would highly reccomend.
Mar 09, 2024 -
After an accident, I had my car towed there. The staff was very friendly and professional, and addressed all my concerns; I agree that they appear to be very honest and no frills. I plan to go back to this business in the future.
Aug 30, 2023 -
If you value your car, DO NOT come here! My car is worse than before. I got lightly rear ended by a SUV last month, which left some tiny dents in my bumper and diffuser. The other driver was willing to pay for a replacement, so I brought my car to Radley Acura. They use CrossRoads Auto Body for body repair. I highly regret bringing the car in. It’s now in worse shape than before I brought it in. I wish I just lived with the tiny dents! When I went to go pick up the car, there was a huge scratch on the new bumper. I mean… how you can not notice a massive scratch on a part you’re installing? The scratch is far worse than the dents from the accident. The shop agreed to buff it out, but I had to wait another day and come back later to pick it up again (took a full 8 hours for them to just look at the car while I waited!) Once I finally got my car back, the gear shift knob is completely scratched up! How does this even happen? Looks like it might have been intentional. I’m scared about what other kinds of hidden damage has been done. Suffice to say, I will never be coming back here. Nor should you if you care about the state and cosmetics of your car. The negligence displayed by this shop is appalling! P.S. I want to note that CrossRoads Cycle is a great shop! They’ve been good with my motorcycle, so 5 stars for the bike shop. But this auto shop is less than one star.
Apr 17, 2023 -
This company was referred to me by my sales man at acura. My car needed axle and body work to be repaired. They kept asking me to contact geico for additional money needed to fix the axle and other parts. They received two checks from geico. Later they said they never received the payment from geico. When I called geico they sent me the supplement check and the date that it was cashed. The owner and staff replied they were lying. Sure enough when I rode out there to crossroads they miraculously had the check. I saw my car was sitting in the yard with tires and old axle sitting on the ground. The owner told me they were now waiting on the part and it would take another two weeks. In total they had my car approximately 2 months. When I finally came to pick up my vehicle they told me they had to put on a refurbished part to get it to me sooner. 2020 Acura tlx. When I got in my car I still saw that the collision 💥 symbol was still showing on the dash board. The owner told me it will reset after I had driven the car around. 3 days later the collision light is still on and the car would only go to 50 miles an hour. He told me to bring my car back to him and I may need to get additional money from geico. We are currently at 12,000 dollars in total given by geico. I told the owner no, I am going to take it to the Acura dealership. I took it to Acura dealership and to my surprise they told me they never changed the part. They put the part involved in the accident back on my car!!!!! They gave me my car back willfully knowing that they had not changed the part. I had to threatened the man with fraud for him to go to the Acura dealer and pay them the money given to them by geico insurance. Please run from this company before you are taken advantage of. They smile and use a snake tongue to lure you in. Then they strike with a lot of useless excuses. The ultimate scammers. This is the truth and the whole truth. I thank God the Acura dealership helped to reveal egregious tactics of this company.
Jan 26, 2023 -
I got into a car accident and dropped my car off at Browns Arlington Honda. I guess they use Crossroads auto body for all repairs so they are Honda certified. The repairs were fine, but the inside of my car was such a mess when I received it. It seems like they just used a dirty wet rag to “clean” my car and it left white spots all over the car as well as dirt marks on the seats. I only needed my front fender and windshield repaired so I was confused why the back seat and the backside of the rear seat head rest was dirty. If you care about the cleanliness of your car like I do, I would refrain from using them. These pictures are after I went through and thoroughly cleaned my car. I need to go through another time and put a little more elbow grease to get the rest of the spots off.
Sep 20, 2022 -
My car was in a hit an run needed to have right side replaced door fender and panel, work was done like the incident never happened great work.
Jan 20, 2020
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Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Annandale
- Bailey's Crossroads
- Belle Haven
- Burke
- Centreville
- Chantilly
- Clifton
- Fort Belvoir
- Herndon
- Lincolnia
- Lorton
- McLean
- Newington
- North Springfield
- Rose Hill
- Springfield
- Vienna
- West Springfield
- Woodlawn
- Tysons
- Fairfax
- Fairfax Station
- Wakefield
- Ravensworth
- Chesterbrook Woods
- Cloverleaf Farm Estates
- Courtland Park
- Oakwood
- Windsor Estates
- Bristow
- Gum Springs
- Falls Church