Finest came to save the day. They came to tow my brand-new 2026 BMW M340. Great service, very professional. Highly recommended if you want your car to be in good hands.
Very bad experience from start to finish. This tow company would not release my vehicle and pressured me into paying $220 just to have it dropped off. The drop off location I requested was less than a mile away, they said they would take it there, and then completely went back on their word and brought my car to a different location instead.
On top of that, the place they dropped my car off at was very sketchy and unsafe, which made the situation even worse. There was no concern for my property or my safety only about getting money out of me.
The staff was rude, unfriendly, and tried to act intimidating rather than professional. This company is clearly focused on profit over customers and has no issue misleading people.
I strongly recommend avoiding this tow company if you don’t want to be taken advantage of.
Super unprofessional greeted them to morning and all clearly if staff don’t like they job don’t work simple to threaten someone to put their car in auction after it’s paid to the bank next day is insane you over your head buddy I’ll own finest towing if you try me
Eddie is the best he is a God Sent!!! He is honest, reliable and reasonable. Eddie has fixed my car a few times now and has done an amazing job and he doesn't gouge you
Please avoid this company. Eddie used me being a veteran to get to me. He said he has family in the military, but all he wanted was business. He said he wouldn't charge storage fees, and that in good. After saying he works with usaa, usaa denied that saying to send kt to another shop so it can be insured. When I agreed he charged 6000 dollars for 3 weeks of storage. Now I do not know where my car is. Do not give them you vehicle. Avoid, thank you.
This guy, an abominable “human”. Called me horrendous names and I have it on video. Then started mentioning race and continued to scream at me in front of his boss and other employees. His boss (the owner) accused me of antagonizing the guy when the guy literally tried to drive his little tow truck into me to very aggressively try to make some point and yes it was absolutely on purpose instead of just giving me literally half a second to move my car. If you’re a woman, any POC, I wouldn’t dare go here, I’d sooner learn to fix my car myself or walk then give this racist employee who screams at small women any business. I’ll be filing a complaint with the department of consumer affairs for this atrocious behavior. The boss after trying to shift blame apologized but I’m not buying it. I’m sure they’ll try again to shift blame by leaving some BS reply to my review. This happened at their Brooklyn location but the guy drives for both here and the Staten Island location.
Best body shop I've ever been to. The owner is so helpful and respectful. I will recommend everyone I know to bring their cars here. Im so grateful to finest for all their help!
They took care of my car and left it looking brand-new you wouldn't tell it was hit from behind I would highly recommend you going to them very friendly and will answer all your questions 😊
Very pleased with service. Found this business to be very professional and competent. After my car was serviced it look brand new. Highly recommend this business for towing and mechanic services.Eddie did a great job
This is the worst towing company in my experience years of driving , they racially profile people who have luxury cars and have 0 amount of customer service and very rude , they returned my car with a dent in it , please do not use these peoples company and save yourself the headache
The owner is as sweet as a peach, she couldn’t get you angry six ways from Sunday. Her enforcers on the other hand obviously have some stuff to work on… if you need regular towing services finest automotive recovery is a superior company and has earned a good reputation. Pay your car notes.
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