Island GMC in
Staten Island (NY)

I want to sincerely thank Robert and Jessica for such a pleasant and professional experience purchasing my truck. From start to finish, there was absolutely no sales pressure — just an honest, informative conversation where all of my questions were thoroughly answered.I highly recommend Island GMC to anyone that is in the market for a new vehicle.

Great experience everyone was so nice and professional they helped me and assisted me to get in my new truck. Thank so much island gmc.

I had an excellent purchasing experience with Mateo and John. Aside from the standard dealership effort to offer additional warranty coverage, the team was knowledgeable, transparent, and accommodating. There were no hidden fees, and the process was clear and straightforward. I also received a great deal on my vehicle and felt that the team consistently honored their word.

What can I say this is my second time buying a vehicle from this dealership Mateo was a nice salesman he will go far now john the financing manager this man is a delight he remembered my name from 1 and half years a go thank you john you are a good man. Once again island gmc has gone above and beyond Thank you will in service for the ride today to pick up my car

After having some less than positive experiences with car dealers, I was thrilled to find Island GMC. From the first phone call, we knew that Island GMC was different. Our sales person, Mateo, was straightforward, transparent, communicative and extremely knowledgeable. There was no high pressure sales technique. Dennis, the sales manager and John, the finance manager, both took the time to make sure that everything was explained clearly and thoroughly. We did have to travel a bit of a distance (and go over a bridge) to get there, but it was worth the trip. We got a beautiful car at a great price. We can recommend Island GMC without hesitation and will certainly check what they have available next time we buy a car.

By far the worst dealership experience of my life. From the moment we walked in, it was red flag after red flag. We came in December to look at a 2024 Honda Accord Hybrid Touring and immediately noticed deep scratches, dents, and dings. During the test drive, the oil life was already at 20%, completely unacceptable for a vehicle being sold. Our salesperson Mateo brought our concerns to manager Dennis, who was rude, dismissive, and wildly unprofessional. He claimed it would cost “thousands” to fix the scratches and even said they “should’ve fixed the car and raised the price” an unbelievable comment to make to a customer. Jessica, another manager, initially acted understanding but quickly turned into high-pressure sales mode, insisting we had to take the car the same day to meet their numbers, despite required NJ paperwork. The only competent person in this entire experience was John in Finance, who was professional and helpful. After taking the car home, we noticed scraping underneath. Another dealership discovered four screws missing from the oil pan cover, which could have caused serious damage or safety issues. When we contacted Dennis again, he dismissed our concerns and took zero accountability for their failure to properly inspect the vehicle before selling it. This dealership shows a complete lack of professionalism, transparency, and concern for customer safety. The car sold itself, but the staff, management, and overall experience were absolutely terrible. I would not recommend this dealership to anyone.

The staff was really nice and helpfull, I just did not buy any car there!

I purchased a 2026 Terrain with John in December. It was an easy transition from my 2023 terrain and I was satisfied with the deal and time it took to complete the transaction. I will continue to recommend Island GMC to anyone who needs to purchase a new vehicle and I look forward to bringing my new terrain to the service center for scheduled maintenance.

A positive experience. Car was checked in promptly at appointment time and ready for pick up a few hours later.

My experience was prob the BEST experience I’ve honestly ever had in a dealership between the communication and the actual point of sale, great experience !!! Between Mateo and John who sold me the SUV , I honestly couldn’t be happier with the service or the vehicle, hands down, THE BEST !!!! Use John and Mateo for a vehicle, you won’t regret it !!!

I had a great experience working with Mateo and John. They were friendly, patient, and really helped make the whole process smooth and stress-free. They answered every question, explained everything clearly, and made sure we were comfortable before signing anything. The car was prepared, clean, and ready for us, and they treated us with respect the entire time. I appreciate the communication and professionalism. Definitely recommend them!

My overall experience was fantastic at the dealership from top to bottom. Everyone I interacted with was great. I do have to point out two people in particular, Mateo our salesman and John in finance. Mateo made sure that our time there at the dealership was pleasant. He is very personable, kind and funny. Our test drive was one of the most entertaining we have ever had. He never at any point put any pressure on us and wanted us to be happy. He even made my son’s day by gifting him a poster he had on his own desk. Every dealership should have a Mateo. John from finance was another pleasure to deal with. He took his time to explain everything to me like I was his only client of the day and answered all of my questions. Like Mateo he didn’t pressure me with anything and made me make my own decisions. Highly recommend!!

My salesman Brianna, was helpful in the process and even recommended me on the vehicle that meet my needs. She even call and reminded me about a item that was owed to me and I recommend her to any new buyer. Thank you brie at island GMC 😊

From the moment I entered the dealership to the moment I departed with my newly acquired 2026 Sierra 1500, the experience has been exceptionally positive. The unwavering support provided by the sales team, coupled with the exceptional guidance of the General Manager, has made this transaction truly remarkable. I am confident in recommending this dealership to all my acquaintances and family members who are considering purchasing a GMC vehicle.

I came in as the co-signer on a 2026 GMC Sierra lease, and the team at Island GMC made the experience surprisingly smooth. Jessica was upfront and respectful, and it was clear she knew exactly what she was doing. Matteo handled the in-person part and was easygoing and friendly, which helped keep the process stress-free. Derek in finance made sure everything was wrapped up that same evening, which I really appreciated. Overall, everyone was efficient, personable, and professional. Great dealership to work with.

I just leased a 2026 GMC Sierra from Island GMC and had an excellent experience from start to finish. Jessica, the GM, was incredibly professional and never pushed or pressured me. She actually called me personally, walked me through the numbers, and genuinely listened to what I wanted to pay. She worked the deal until we landed exactly where I needed to be, and I appreciated how transparent she was throughout the process. When I arrived at the dealership, Matteo took over, and he was just as impressive. He’s not your typical car salesperson, relaxed, funny, and easy to talk to, and genuine, most of all. He kept everything moving quickly and made the whole process enjoyable. Derek in finance even stayed late to make sure we finished everything that night so we didn’t have to come back another day. The whole team went above and beyond. Highly recommend Island GMC.

I had an excellent experience! Mateo is amazing! It was the easiest process I have ever experienced buying a vehicle! The entire staff was so helpful and real!

Mateo and Jess were amazing, extremely satisfied doing business with both. Was a little disappointed with Joe used car salesman. But all and all my experience was very satisfied with Mateo and Jess. Looking forward for our next purchase of another vehicle with island gmc

The GMC team is extremely knowledgeable and helpful, it is a delight to work with them. Lynn Sima in Service was extremely well prepared with possible solutions to my car issue. She took the time to research and had the head mechanic at the ready. I felt confident in her ability for a solution. Highly recommend!!

From the moment I walked into GMC, the experience was amazing. Mateo was friendly, genuine, and completely honest — something I really appreciated right away. Nick went above and beyond to make the deal more appealing and took the time to explain everything about the car in detail. John was incredibly helpful with the financing process, giving honest advice about what was truly worth it for me and how to get the best value for my money. Overall, the entire team made the car-buying process easy, transparent, and enjoyable. Highly recommend!

Mateo is a great salesman he didn’t give up until I was satisfied with a vehicle. John was super helpful, he got me the best deal possible. I highly recommend Mateo to my friends and family. Awesome guy to work with.

I am happy with my recent purchase! Jon and Rob was very knowledgeable and detailed. Great customer service and support!

This is the GMC branch’s dealer — they’re liars. I left my new GMC (only 10k miles) with them for an ABS system issue. They refused to provide a loaner, and after a month I picked up my car only to find a dent on the rear driver-side door. They promised to fix it the next day, but it’s been another month and a week — no calls, no updates. Even the director turned out to be the biggest liar at this branch.

I had a great experience at Staten Island GMC. My salesman, Mateo, was excellent—he has great energy, made the process enjoyable, and took the time to show me the car, set up a test drive, and answer all of my questions. He made sure I felt comfortable and confident with my choice. The finance manager, John, was just as great. He’s very straightforward and clear, explains everything without any pressure, and really works with you to find the best options. I appreciated how transparent and easy he made the finance side of things. Overall, the car and the price were a really good deal, and thanks to Mateo and John, the entire process was smooth and stress-free. Highly recommend Staten Island GMC if you’re looking for a car!

These guys were great. No ring around the sales desk. They gave me a great price and delivered. Jessica is awesome - GMC is lucky to have her. Rob made the process so fast , easy and professional. Thank you!

I contacted the GM, Jessica, on Saturday about a car my husband and I were interested in for our son. She was great to talk with - she provided me honest and detailed information about the car and what they could do to work with us on our desired price. On Monday, their newest sales rep Mateo reached out to me and we let him know that we wanted the car and were driving up (2 hours) to get it. He was wonderful to work with - very knowledgeable and thorough, plus very friendly and just exudes good customer service! John, the finance manager, was equally great - he explained everything to us in detail and provided lots of options for financing. We got exactly what we wanted in a car and at the price we were looking for. Overall - this was a great experience in used car buying - the whole team was really awesome. They even accommodated our big dog by letting us bring her in so she didn't have to sit in the car!

What a great buying experience. I traded in 2 vehicles, which complicated the deal, but Jessica's team did a great job getting me the deal I needed to make my new lease work.