From start to finish, Glenn’s kept me informed of progress in repairing my car. They made it easy to get my rental and to work with my insurance company. They made it entire process hassle-free. They did an incredible job on the car… excellent attention to details… lots of small plastic parts on front bumper… sensors, etc.
I am very pleased with the Glenn’s service and craftsmanship. I highly recommend Glenn’s.
I’m highly impressed with Glenn’s CARSTAR. It’s never a fun time when your vehicle is damaged, but Glenn’s always kept me updated on my truck and well informed. Would recommend to everyone who is looking for a top tier body shop! 5 stars for sure!
I scheduled an estimate for a scratch on my car. I couldn't tell if the scratch went below the paint or not. The technician buffed it out and didn't charge me. He assured me that there was still a layer of paint below the scratch. I was pleased that what I thought was going to be a very expensive repair was taken care of quickly and with high quality. I will definitely be going back when I need any major work done.
We recently had our vehicle repaired at Glenn’s CARSTAR Repair Shop and were very pleased with the results. They were in constant contact with us throughout the process, and our vehicle was spotless when returned to us. We highly recommend them for auto body repair.
Got my car in quickly. Work done in a week. When the repair work was finished they detailed my car inside and out! The car looked brand new! The staff from the office to the repair guys are so friendly and texted me everyday with an update on the work. We would totally have no problem recommending Glenn’s CareStar to anyone.
Glenn's Carstar Body Shop did a fantastic job with my car after I got rear-ended! They worked efficiently with the insurance company of the other driver and had my car ready for me weeks sooner than I was expecting. They cleaned my car up and returned it to me sparkling clean. The customer service was excellent and they kept me updated on how the process was going via text messages the whole time. 10/10 recommend!
They were very good with communicating daily. They actually delivered my truck back to my home which was fantastic! Very pleased with the work and the timing on the repairs. Every time I called in to talk with the staff, they were very helpful. Highly recommend.
My car looks brand new. They replaced the bumper and grill and their work is impeccable. Front office ppl very nice and they answered all my questions and I had a bunch. When I went to it up my car was clean...shiny and spotless. Bravo Glenn team. I need to add to my original review. As I said they replaced the front bumper and I had to get new licenses plates. I put them on yesterday (2/10) and I went to car wash and my new plate got bent. I called Glenn's dropped by immediately and Dan took a look at it. I waited while he straightened out my plate and slid it into the holder already built into the bumper. I didn't realize that's what I had to do. He was so kind and nice. I told him I didn't know much about cars and he gave me a warm smile and said that's ok. He fixed it within 5 mins and again didn't make me feel dumb about it. Just a great encounter with a kind person.
If I could rate it 10 stars I would! Customer service top tier, amazing communication throughout the process and quality work. They made everything from start to finish so easy. I’m very grateful for all of their hard work and dedication. Thank you again!
This was my second time having to go to Glenn's and Geico's claims work seamlessly with Glenn's. That's the whole reason I go here, but they're also really fast. I was able to get my car in within 2 days to start getting it repaired even without it being super urgent. But they did a great job and I also appreciated the text updates, even though it felt weird knowing my car was being taken a part at a specific time! If you have Geico, I'd 1000% recommend just simplifying your life and going to Glenn's!
Loved the fact that kept me in the loop with updates on the repairs of my truck. The front in staff Ladies were a "hoot", a pleasure to speak with as was the gentleman was spoke to me and gave me my estimate.
Hope I never see them again for work like this again but would certainly TRUST them.
A squirrel tried making a home in the engine of my car. These guys were recommended by a couple friends of mine so I brought it here. These guys were very professional. Worked with my insurance and it was all a lot less painful then it could have been. I cannot recommend these guys enough. Thank you! A++
The front staff was extremely helpful. My car was sone ahead of scheduled time. Glenn's carstar made this repair went as smooth as it could. Would absolutely recommend this place!
Terrible service, the business manager laughed in my face about the “high quality service” that they supposedly have. If you’re thinking about getting your vehicle repaired here - please read all of the reviews because that should tell you whether you should bring your vehicle here or not. We have contacted an attorney and also the better business bureau in regard to the service we are receiving here. My car has been here since Dec 1 and we STILL don’t have it back bc it was returned to me and wasn’t repaired properly. The office manager said that they didn’t notice the issue when they were test driving? .. but I can get in my vehicle and drive it a block and realize something is wrong w it still? Get out of here!!! If you have issues too - contact the better business bureau!! This has been a joke!!
