HANDS DOWN THE BEST!! My boyfriend got stuck in the snow with his front two tires, the gentleman towing was very very fast. The entire process from when i first called to when we left the spot (boyfriend only needed to pulled out to continue on himself) it took 45minutes maybe even a bit less! Once he got my boyfriend out he proceeded to wait and make sure he could make it up the hill, then me and him dealt with the payment and he made sure me and my small car could make it up, when i couldn’t, i got myself able to turn around the other way and he followed til i was on stable ground again. Will recommend everytime.
Amazing work and customer service. My driver ( Jake if I remember correctly) kept me updated without me calling him and ask him for updates. Not to mention his amazing skills. I worked with a few towing companies in the past and Allways towing is by far the best. They will be the only towing company I work with. Keep up the amazing work!
HIGHLY RECOMMEND!! When I tell you Jake treated me like family...I mean it! I won't bore you with the intricacies of my situation, but Jake displayed the utmost kindness, respect, urgency, and patience figuring out how to get my practically bricked Tesla M3 out of my garage and onto the flatbed. They've handled many Teslas with excellence and had never seen a case like mine that the car would not allow us to put it into "transport mode." Nonetheless, Jake persisted and came up with an idea that worked to get the Tesla safely and properly out of the garage and onto the flatbed! He took it to Council Bluffs for me, dropped it off at the service center, and even called back to confirm it made it and was unloaded. Just absolutely outstanding service from Jake and ALLways Towing.
Jake has come to the rescue for me more than once. Seems to always be in the worst kind of weather (in the middle of a bad snow storm and in the rain). Arrived when he said he would and got the job done. Very easy to work with and communicate with. Friendly, easy going and a great attitude!!
Will definitely recommend to friends and highly recommend to others.
Jake was friendly, knowledgeable, and showed up when stated. He has impeccable driving skills as my driveway is very tricky! I appreciate his help and kindness. I will definitely be referring him to friends and family! Thanks again, Jake!
We had a company truck break down on I-80. I called in and the customer service rep (AWESOME) very efficiently took care of our issue and dispatched their driver right away and the price was great. You guys rock! I will spread the word on how great your company is.
On my way to the lake with boat in tow, when my truck died. I called ALLways towing, talked to Jake and he was there within the hour (I was about 5 miles east of Lincoln).
Jake separated the truck from the boat so he could tow the truck, and was extremely helpful and friendly.
5 stars to ALLways towing and Jake.
Thank you!!!
Angel was friendly and awesome in getting my vehicle towed. She informed me where she was, told me about traffic, and updated me with her ETA as she got close. Upon arrival my battery was dead and she made the process easy in getting the vehicle picked up! Great service!
I recently had the unfortunate experience of using AllWays towing for my broke down vehicle on the side of the interstate and I must say it was nothing short of a nightmare. The service was so abysmal that I feel compelled to share my experience to warn others.
Firstly, the response time was beyond unacceptable. I found myself stranded for an unreasonably long period, wondering if anyone would bother to show up. When they finally did, the lack of professionalism was staggering. The attitude of the staff was indifferent, and it seemed like they couldn’t care less about my predicament.
Communication was virtually non-existent, leaving me in the dark about the status of my vehicle. It’s astonishing how a company can operate with such disregard for customer satisfaction. I felt more like an inconvenience than a paying customer in need of help.
I strongly advise anyone considering AllWays Towing to think twice. The service I received was not only disappointing but also frustrating and entirely unprofessional. Save yourself the stress and look elsewhere for reliable towing assistance.
Rating: ⭐ (if I could give zero stars, I would)
they came in a timely manner, the driver was super super nice and helped me with everything. i would recommend for anyone who’s never had their car towed or doesn’t know what to do who needs quick and easy help!
I called theses guys and the person they sent to me his name was Chris and he was amazing very helpful he went the extra mile to try and help and he didn’t have to and I really appreciated that , I will continue to use their services whenever I need them again and I will recommend them to anyone. When he gave me a ride to my destination he didn’t make it awkward or weird at all he’s a very easy going guy and easy to talk to . Thanks Chris
Angel came out and moved my truck where i needed it. She did a phenomenal job. Worked very hard to get it done. Very professional. She gets over 5 stars from me. Thanks to always towing and especially angel. This is first review i have ever written.
Jake was the best. He made sure my car made it safely to the repair shop and that my keys were secure in the overnight drop box. Jake also made sure I got home safely as well.