This rating is based on customer reviews, inventory size, pricing, and service quality
In Lincoln, NE, reviews for Midwest Towing & Recovery trend strongly positive: 95/100. Customers consistently report fast response (often sooner than quoted), professional, safety-minded drivers who handle jump starts, lockouts, tire changes and tows with care, plus clear updates. Pricing is usually reasonable, with several calling it affordable, though a few cite higher-than-quoted bills and long waits, plus some dispatch/payment hiccups. Overall service is courteous and reliable. Insufficient data on parts inventory or yard organization.
What clients say about Midwest Towing & Recovery in Lincoln (NE)
My car’s alternator died today and I had a very stressful experience trying to get it off the roadway. I was also worried about loading it on the tow truck because of the way I ended up having to park it. Midwest had a provider out to me within half an hour. He was very nice and obviously a pro because he got my car loaded up easily. He genuinely made this crappy experience of a car breaking down so much better with his kindness, ease, and professionalism. Thank you so so much!
We needed a tow on a Saturday evening and they went above and beyond to get us towed right away despite it being a busy time. They were there in 20 mins or so and were super helpful and friendly. I’d recommend anyone call Midwest Towing & Recovery for an emergency tow, they’ll take care of you for a great and affordable price!
Called to get a tow. Driver (Ryan) showed up fairly quick and had the car on the truck. He was very personable and did a great job of dropping the car where I wanted it. Had a small scuff on the tire but that is the least of my worries.right now. Would definitely recommend the guys!!
I have used midwest before and had good service tonight not so much the people who took my call couldn't find andermatt st so told them 84th and nebraska parkway them quoted like 150 got done with tow it was 70 dollars more then quote person on phones called for a better location still couldn't locate st in computer had to give access to phone location thru a text message call came from number in Florida then had to pay using link thru phone have to call to get receipt on Monday not liking the upgrade at all tow guy was awesome though
I really hope the driver sees this. Today January 28th at 4:15 at the intersection of 40th and normal I was driving with my three year old son. As he saw the tow truck he was asking me all sorts of questions about the truck. The driver noticed his curiosity and started to wave at my son. I'll just say the world needs more wholesome things like this.
This was arranged thru our insurance roadside assistance. The driver - I believe named Chris - was amazing with us. He explained quite a bit having a mechanic background. Gave some helpful tips. Overall Midwest was professional and helpful. Was very appreciative for the helpfulness. What started as a tow ended up a battery charge.
I would recommend Midwest for your towing needs . They are the cheapest i know in Lincoln Ne, fast ,efficient and friendly. Especiallyat a time i really needed.. .Chris went above and beyond for me while keeping me calm and providing excellent service.
Don’t waste your time with these people. Waited an hour and a half and I finally had to call them back to find out if they decided to send their tow truck to somebody else. $420 tow bill and she was gonna credit me 20 bucks. Move onto the next tow company in line and don’t waste one second with these people
Midwest towing did a great job. Our driver was excellent. The dispatch communicated everything to the driver properly. It was a very easy way to get towed. I highly recommend them very professional and quick response and very very affordable
Within a 2 week time span, I have used Midwest tow home twice and taken to a shop 1 time. Three different drivers, all were extremely nice guys. I will always use Midwest and make sure to let people know what a positive experience we've had with them.
Midwest Towing & Recovery are the best my car had flat tire while I was coming back from work on the highway two and 70 st,I called them and they was good communication with me and they was quick my car was brought home .thank you guys , great service.I will recommend this company to my friend!!
I had an amazing driver come to my aid on a freezing December morning. He was professional, kind and changed my popped tire in less than 20 minutes!! I would highly recommend them to anyone I know and I’ll personally call them the next time I need roadside assistance.
Locked myself out of my car. Corey came out after doing a tire change and had me going in less than 5 minutes. He had a smiling face and was ready to help. Thanks Corey! Stay safe out there!
I had my car break down in Omaha and needed to towed to Lincoln. They were very helped when I called. The driver was very nice and arrived faster than I expected. I was very happy with the experience all around and would highly recommend them.
By far one of the best tow companies I’ve ever used across any state. Had a tire blow out and the response time was incredibly fast for it being 4am and outside of any city limits!
Corry gets 5 stars. He was so helpful and very efficient. However, it would have been nice if the call center person would have taken my payment information when I scheduled the tow instead of me having to call back again after Corry got there.
Very fast, polite, and reasonably, priced.
I broke down in a bad spot and they didnt waste any time to get there and worked well with the simi complicated issues presented.
Hopefully i dont need them again anytime soon but would definitely recommend them when you are in need.
A truly wonderful experience in a less than ideal scenario. Our recovery driver was quick, knowledgeable, and more concerned for our safety than I was, not an easy feat. He ensured we were not only safe on the side of the road, but were dropped at a safe location for the night. Cesar, thank you so much for everything.
5 stars for sure! I was told on the phone that it could be an hour before a driver could get to me. No worries as I was just happy to get some help.
The driver, Quincy was there in 12 minutes. Loaded me up, gave me a ride with my vehicle and offered to give me a ride home after dropping my truck off at the shop of my choice. Super professional and beyond accommodating. I would recommend Midwest to anyone in need!
Benjamin was quick and efficient. Quick response. Had a plan. Did the job well. Even helped me pull my bumper straight so my tire wouldn't catch it on turns. Great service.
Midwest Towing and Recovery was awesome to me when I had a collision on the I-80 traveling through Lincoln, Nebraska on the way home. The tow operator was awesome and helpful on the roadside and the folks at the front desk, when I went to recover property from my vehicle, were exceptional. A reputable company that I would use again if I ever had to.
Went above and beyond helping me get my car (with locked up brakes) from the alley into my yard. Took an extra hour to man handle it into the yard. No extra charge! I’m very impressed, and they have definitely earned my families future business going forward. Thanks!
I can’t say enough good things about this towing company! They provided great service at a great price, and the team was incredibly professional and friendly. I was stuck in a snowstorm, and they arrived quickly, handled everything with care, and got my van back on the road safely. Their efficiency and dedication truly made a stressful situation much easier
Driver was very respectful and professional. Dispatch answer my husband's call promptly even with influx of calls and were patient and polite. Would have them tow my 18' outlander sport again if needed
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