George's Auto Repair in
Bay City (MI)

Took my Volkswagen to George’s and from now on I will take all my vehicles there. They are so honest and informative, I had to have some engine work done and we ran into a problem and they took accountability immediately and fixed it for me right away. 10/10 absolutely recommend them to anyone with mechanical issues all of the people there are super nice and helpful.

not saying they’re the cheapest in the area (it’s depends on what you need) but honestly still reasonable and do more quality reliable work then anywhere I’ve ever brought a vehicle. the only place I trust to ensure my car is mechanically sound. routine oil changes are cheaper here then anywhere else I’ve been.

A great group of mechanics working here. I thought I was going to have to scrap my truck, but they got it fixed right. My truck actually runs and drives better than when I got it. I would definitely recommend.

The people working there are very considerate and welcoming. This is a great place to take your vehicle to get fixed

I had my truck towed here on a Friday. On Monday morning I called regarding the truck and left my number for updates. One week later and I haven't received an update. No big deal so I call for one. They had input my phone number incorrectly (also no big deal). Fast forward another 3 or 4 days and I get a call saying they don't want to work on it. Ok, no big deal. I then proceeded to call before 9 am stating I would have it towed in the evening and asked that my keys be placed in the ignition. "OK" Tom said. I paid my driver and received a call that the keys weren't in the truck. I am now out 2 tow truck payments, and 6 hours of drive time. Attention to simple detail is crucial in all of life, especially business. I see reviews are either a 1 or a 5. Was hoping for a 5. I wouldn't recommend this place to anyone.

George’s is hands down my garage of choice when having repairs done. Their staff is top notch, and honorable. They are not the place to upsell you on things you do not need. I learned of their garage in the 90’s and have had a couple of my vehicles serviced there, along with many family and friend’s vehicles. You will not beat their integrity!

My family's been going here for years - they've got a great crew, and do great work. Sometimes it feels like they're the only honest auto shop in a reasonable distance.

I had a lot that went bad on my car and they quoted me a week and a half for them to get the parts in and get the work done, so after they got the car in two days after I dropped it off they called and said we're going to order the parts. The guy told me the parts should arrive next week by Thursday at the latest and your car should be done early to mid next week, so they would have had my car for 2 weeks or a little less, but after they called me that Friday, they called me one week later saying my car was done and ready to pick up. They are really good and had my car done in less time then what they were quoting me it would take. I dropped it off on a Wednesday and they got it in 2 days later on Friday to find out what was wrong and order all the parts they needed and a week after they got the car in the garage the repairs were done. I would recommend them to anyone who needs repairs done on their car..

The only issue I had was getting my truck in in a timely manner to have the check engine light looked at because they were so busy with other customers. They are honest and fair when it comes to their assessments of vehicles and can help you locate other services (go to car dealership for covered service issues) that can be fixed cheaper to the consumer.

The people that work at George's is great. Very friendly, professional, and very thorough in their work. I've taken more than 1 vehicle there to get inspected before buying. Very honest people. I've had work done on my vehicle also. Appointment was just a few days out and work done same day. They even came and picked me up to get my vehicle. Family owned and operated. Love the atmosphere and honest work. I would highly recommend this company.

I brought my truck in because it was stuck in limp mode. They managed to repair grounds and get it out of limp mode but now it won't shift correctly and they refused to refund or fix it. Was told to take it to Bullit Transmission. Long story short, brought in a non-working truck and endeded up with a non working truck and an 800$ bill. Will never return and HIGHLY reccomend you don't stop in either unless you'd like to be robbed.

I have taken my vehicles to them several times and always felt I was being treated fairly, the work has always been done on time, and I've never had a problem with the work after. One thing I love about them is that they will inspect the vehicle and provide a written result of their findings, give you honest advice about what is important to fix and what can wait. They don't pressure you

Great service. I had a leaking fuel tank. They replaced the tank and the fuel pump since it was old, fuel filler neck as it was going. They also flushed the rear differential, changed plugs and gave the car a once over for 100k miles. They had misplaced the plastic engine cover and lost the nut, however they found it and ordered a new nut. Went to great effort to make sure I was happy and made it right.

Timing chain and Cam phasers replaced on my 2013 F150 Ecoboost back in November. Service was good. Few days after I picked it up after repairs preformed. Truck had a turbo air leak and the check engine light would flash upon acceleration. Took back replaced all spark plugs and fixed air tube that was installed wrong. After a month of driving we have a smell of burning oil coming into the cab. Thought maybe it was just left over oil from the repair burning off. Over the weekend 1/29/23 the smell is worse. I found that the left valve cover is cracked on the intake side causing oil to leak out onto to engine. I will not take this back to georges. I will repair this my self. Because i don't want the hassle and them to say it is something that just happens. That it wasn't there fault that their mechanic didn't break it. Like he said he made sure everything was installed correctly, like the turbo air tube.

Tom always makes sure I’m taken care of. If they can’t squeeze me in, he does what he can to get me on the road again. First time I went here with my POS 2004 Ford Taurus, they quoted me about $450 to fix the issue. I told them that was going to be really hard for me to afford but I didn’t have a choice cause I had to go to work. When I went to pick it up, it was only $250 as it went a lot quicker than anticipated and they passed the labor savings on to me. They forever got my loyalty after that. They maybe lost $200 on that transaction but I go to then for everything now cause they helped me out when I was desperate.

Recently brought to them for a diagnostic test on my vehicle, was reported of failing cam and lifters. Quoting $3500 to $4000 on an extremely easy engine to work on. Price was way too high, granted 8 hrs labor and OE parts should have ran around $2100. Me and the boys fixed the issue in around 10 full hours. I've had better days with them, granted they don't like backyard mechanics. Vehicle was a Silverado 1500

George's is by far the most honest shop in the area. I've taken several cars there over the years and sometimes they didn't need the work I thought they did. Instead of just doing it and charging me, they're honest with me every time and tell me it doesn't need the work yet. They also don't upsell you, and any work they have done for me is always top notch. What more can you ask for from an auto shop? Wouldn't take my car anywhere else, these guys are the best.

The guys at this place actually heard my concerns and was able to answer them. The service was fast and thorough. And the prices were exceptional compared to most places. I will definitely be taking my vehicles here from now on

We currently have our vehicle in their shop for a somewhat extensive engine repair, they called with an exact price to complete the work, at this point we’re satisfied with how quickly our problem was addressed! I’ll post an update after the repair is completed with more details 2/14/22 The repairs to our 2012 Equinox were done as expected, they actually were able to make the repairs sooner than expected. Very satisfied with the workmanship and speed of service.

I had a severe gas leak on my Chevy cobalt it is a common thing for those cars, I took my car to Raymond’s auto repair on Columbus Ave. he was very unprofessional, complained about his life for over an hour. Took my car to get looked at he calls me couple hours later yelling telling me my car is leaking gas like crazy and I need to pick it up. And as I get it he says the same thing like I KNOW THATS WHY I TOOK IT IN. Priced me $600!!!! To fix it, so I called George’s they were very professional and friendly fixed it for $300 half the price Raymond priced me. Had it fixed in 2 1/2 days! Great place highly recommend and definitely will be going back for more repairs on my car!

Awesome auto shop. We take our work fleet vehicles there and recently they weren’t able to completely repair the problem due to no fault of their own (engine damage requiring replacement) they got the vehicle going and fully explained the issue. It earned our trust and continued business. Amazing service by Leslie, George and the auto technicians. 5 stars and much thanks!

I read the positive reviews and expected a good experience. However, I quickly learned that it was not to be. I had an appointment in the AM, so I dropped it off the night before. I waited 8 hours to hear from them and when I didn't, I called them. My car hadn't even been looked at yet. When I asked if it would be completed that day, as was my expectation, he told me to just come and get my car. Apparently, he did not take kindly to me asking a pertinent question! Very poor customer service. Very poor attitude. I will not recommend this auto repair to anyone I know.

I had my truck in to have the windshield wipers and headlights fixed. When I picked it up, the windshield wipers did not work. When I brought my car there for an engine problem years ago, they cleaned out the throttle body and said it was fixed. But the problem I told them about was not fixed. So, they don't check thier work, and they say they did. I'm not disputing the charges, because they did do the work, I checked. But I won't bring another of my vehicles there again. I pretty much feel I paid to have something done, and it was done, but there was absolutely no follow-up to make sure the issue was properly taken care of.

Great service quick and the staff is awesome! Even tho we did not make an appointment we called and they got us right in. We live in Houghton Lake and it is well over an hour drive. However, we are happy to drive the distance if your looking for car repair call Matt or George up!

George's Auto is absolutely fantastic!!! I will be recommending everyone and anyone to go see them. All I needed was a coolant temperature sensor replaced and they beat every competitors price. If you're looking for cheap and quality work, they are the place to go!!!

Honest and reasonably priced. They've worked on every car I've ever had and kept them running longer than they should, giving me time to save for an upgrade. There aren't words for how much I appreciate this business. An honest car mechanic is worth gold!

i bought a car for my wife for $1,000, and i knew there would be problems, at the time i never heard of georges, it was Tom (front desk), whose son Tommy, who has always been my car salesman at Feeny Chrysler Dodge of Midland, who referred me, i am so happy i brought the car here, and took the risk(because some small single owner shops are trying to essentially do a quick fix, and basically steal from you... Thats no Georges, just giveit a trym u wil be happy with price andd he work done, not to mention the fun environment...doint take my word for it, get yiur butt down there