This rating is based on customer reviews, inventory size, pricing, and service quality
For Parts and Accessories in Bay City, MI, recent feedback is mixed, landing at 60/100. One reviewer felt it was fine, while another reported long waits and incomplete service (a missed rotation and poor windshield treatment), suggesting uneven customer service and unmet timing expectations. Clear strengths aren’t well defined from the data. There’s limited insight on staff professionalism, pricing, inventory variety, yard organization, or ease of finding parts, so broader trends remain uncertain. Users comparing yards should weigh reliability and turnaround time carefully.
I took my vehicle to Graff for an oil change a tire rotation and for them to apply a protective coating to my windshield. I was told it would be an hr. It took an hr and 40 minutes. I didn't have time to check because of the length of visit I had to hurry up and go. When I had a chance to check they did not do the tire rotation. Also when it rained it showed on the windshield. What they applied was smeared and made it difficult to see while driving. I would not recommend getting maintenance done at Graff in Bay City
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