What clients say about Michigan Off Road Recovery in Bay City (MI)
If you’re stuck, these are the people to call. Came out quickly, very respectful. Had me pulled out quickly and no harm to the vehicle. I was buried in the snow. A little pricey but worth every penny. They Guarantee to get you out and on your way.
As agreed, they pulled my son’s car back on to the highway in a recent ice storm. For $250, which is basically price gouging but I chose to pay it because my son was in an unsafe situation. They had also agreed to take
him and his car (which sustained no damage) home (one mile from where he went off of the road), since the unsafe highway was then closed due to multiple accidents and it still being covered in a sheet of ice m. But instead, they left him to drive himself to the next exit to get off of the ice-covered, closed highway. I’m most grateful my son is safe but I’m mad that they didn’t do what they said they would in getting him and his car home safely in a precarious situation.
Sent her a little to hard broke a winch trying to get out ,gave these guys a call super professional and helpful saved us from being stranded for god know how long would recommend to anyone in a pickle 😂.
Cannot possibly say enough nice things about the owner, Robert. Our gps took us down what turned out to be OHV trails and we ended up halfway in a ditch, supported only by trees in an incredibly heavy truck camper also hauling a 12 foot trailer. As soon as I called Michigan Off Road Recovery I knew we were in good hands. He got us a timeframe and a quote within 10 minutes of getting our coordinates and photos. He was to us in under 2 hours. As soon as he got there he was nothing but friendly and knowledgeable, which was very appreciated. He got us out in a very timely fashion, all things considering, and the pricing was very fair. So so so thankful for this company, I absolutely reccomend Robert for any of your recovery needs.
Awesome service and one hell of an owner. He couldn't get my truck out with the original equipment he brought , drove me home, went and picked up another piece of equipment and got the job done with ease. Couldn't ask for a more professional and down to earth owner. If your stuck and you need to get out, call MORR!
F150 (4WD) stuck in mud up to it axles and not going anywhere. Robert had me out in less than 15 minutes. Definitely worth the price. Would definitely use Michigan Off Road Recovery again.
Dude. I dumped my jeep into the mud next to my pond along the tiniest one lane (barely) trail. Twists, turns, tress every where. These guys were out here within hours and had it out and pulled all the way to safe ground in minutes. Top notch. I couldn't believe it. I spent all day digging, trying carpet, boards, nothing. Next time I'm calling these guys right of the bat. A-1 company. Thank you. Oh this was late night after dark, too. Exceptional service.
Robert was amazing! I had a guy out there for 2 days. Couldn't get it to move. Robert was out there for 10 min and I was on my way home. The costumer service was amazing. I was freaking out and he talk me right down. This company is awesome and fair.
Called at 0900 and they showed up by 11 and 40 miles or so away...very professional...had my 4x4 buried a mile or so from the road...had me out quickly
Best experience I've had with any business in the field and Ive had quite a few. He went above and beyond and friendly and very respectful. Came in the middle of the night with a smile. Great to see there are still great businesses out there in this industry.
Not only did he show up at 5:00 am due to a bad starter. Rob helped me out by giving us a ride to our hotel. Towing my truck to his shop replacing my starter and putting us back in business. We are a traveling contractor and good honest people are hard to come by. I would highly recommend and suggest Rob for your next service call. Thank you Robert!!!
MORR is the only reason I was able to get an issue with my rental car resolved. Three days of calling back and forth with the rental companies roadside “assistance” left me with no resolution and wasted time and stress on a family vacation.
On day three of trying to get a working car, MORR was contracted to perform the tow exchange to bring the new rental vehicle and haul away the one with the flat tire. Not only did our driver Robert drive to three different locations all over Michigan due to the rental company’s incompetence, he of his own volition worked with myself, a local rental branch, and insurance to make sure I got the car that night. He worked an extremely long day to bring the car to me in my remote location and even checked the air in the tires of the new car to make sure I was set.
He was professional, friendly, and willing to go the extra miles (of which there were many) to do what a multi billion dollar corporation could not. If you ever find yourself in a bind and don’t know who to call on Michigan’s east side, call MORR.
I got a HD truck stuck in mud up to the frame and I figured there was no one that was gonna be able to get me out. Jeep after Jeep spun in the mud with no progress. That was until Robert from M.O.R.R showed up. He came as quick as possible all the way from the east side of the state and brought the most friendly attitude with him. I had my doubts seeing a trailered Honda SxS show up but that thing dragged my HD out like it wasn’t even there. Day or night, rain or shine, I know who I’m calling again.
I never leave reviews but the service I received on Christmas Eve at 5:00 am going to work in a snow storm was above and beyond my expectations! Stuck in a snow drift in the middle of the road and not one towing place answered except for this one, and I’m glad they did! He not only towed me out but drove my car through the next drift I was going to get stuck in. He then followed me to the highway to make sure I didn’t get stuck again!! I highly recommend and will never go anywhere else.
Rob was so nice and very fast. He was at my location in about 20 minutes and serviced my vehicle so it was drivable by the next afternoon. 10/10. Highly recommend!!
They were the only ones willing to come get me unstuck on a seasonal road. Great customer service, pricing was very fair and very friendly. Would definitely recommend and if I ever need a tow again they will be my first call!
Great guy an great service will reccomend to anyone an definitely will use again if needed. Not one 24hr company out of 10 from 2 different areas could help me out an this gentlemen had no problem helping me out.
This towing service did an excellent job! The company specializes in off-road towing and standard towing. The charge was reasonable and the timing was incredible. Every other towing company in the area wasn’t available or had a multiple hour wait. Rob was at my location within 20 minutes. Would definitely use this service again!
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