Affordable Body Shop in
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Address:8401 Brook Rd, Glen Allen, VA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:23060
Working Time and Location
What clients say about Affordable Body Shop in Glen Allen (VA)
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I will say they did good work, and repaired the damage to my vehicle BUT they also caused damage. When we brought it to their attention, we were told on the spot, they would fix it, so we let the vehicle stay. I called our insurance adjuster and made her aware of it, and the adjuster was informed by Affordable they were going to repair the damage also. I'd been communicating with Lynn the entire time my vehicle was there, but she didn't call me to let me know it was ready for pick it up two days later, she reached out to the insurance adjuster, who texted me to inform me my vehicle was ready. The damage was cleaned up but wasn't repaired. They came up with a crazy story and a picture saying the damage was there when we dropped it off, which was bull. I would have known if I'd caused damage to my vehicle. All that to say, take pictures of your entire vehicle when you drop it off to them, and check it thoroughly when you pick it. Although they did good work, I would NEVER use this location again. Integrity is everything.
Dec 11, 2025 -
Great experience! Went in for a quote & came back for service about 1-2 months later. Door was dinged & didn’t allow for it to be fully open & it was beyond a normal dent suction fix. There was no pressured sale pitch. Dropped my car off on Monday & it was ready by Friday. So happy to have my door being able to open fully again. 🙂↕️
Nov 23, 2025 -
Affordable Body Shop did an amazing job on my 2017 Mazda Miata. A dump truck had scattered rocks heavily chipping and damaging the car's paint all over, and their team was able to quickly repair it - ten days ahead of estimated completion! Trust them to take care of your car. Highly recommend, especially for Miata owners as they have experience with Mazda's paint.
Nov 13, 2025 -
Excellent customer service. And my car looks great. Mrs. Lynn was extremely polite every time I called even though I called several times for updates
Nov 06, 2025 -
I must say I’m old school but for me stellar customer service goes a long way in my book…I happened upon Affordable Body Shop due to an insurance claim after someone hit me from behind…I was so grateful and appreciative of how swift and seamless the entire process was and also how intuitive the owner was in relaying the necessary information and clearly informing about the claim process and the repair process. I feel like she went above and beyond and I would definitely recommend the company to anyone needed body work and they took the time to vacuum out the interior along with everything else, free of charge! Five stars in my book! Lynn was wonderful
Oct 18, 2025 -
Top notch experience from start to finish! Linh was so helpful and walked me through the insurance and car rental process, and even helped to save me time and money. The body repair work is excellent, the customer service is excellent! I hope to never need body repair work again, but if I do, I won't hesitate to call Affordable Body Shop.
Oct 07, 2025 -
This was my first time getting body work done and I must say it was an excellent experience from start to finish. Lynn explained everything clearly, and helped me through the whole process of dealing with my insurance. She basically handled everything and was super nice. There was more damage to my car than the insurance company realized or had approved and she talked to them and got everything worked out. The work was spectacular—I needed a new bumper and tail light and it looks brand new and seamless. Excellent experience all around. Thank you Affordable Body Shop!!
Aug 16, 2025 -
So wonderful!! Lynn takes the time to walk you through everything to make sure you fully understand what’s needed and what steps they’ll take. You can really tell they want to do the best thing for you. Couldn’t recommend more!
Aug 15, 2025 -
The work done on my car was flawless. I was very impressed with the customer service and overall experience and highly recommend this shop.
Jul 31, 2025 -
This place should be renamed Friendly and Affordable! I’m from out of town and was having work done due to a minor fender bender that wasn’t my fault. Lynn was friendly and communicative and the repair was done quickly, efficiently and very well! Excellent experience!
May 13, 2025 -
I had a wonderful experience with Affordable Body Shop. The staff was friendly and knowledgeable. They explained the entire process and I felt confident that my car was in good hands.
May 08, 2025 -
Took a Porsche Cayenne that no other body shop in Richmond would see. Which is amazing, b/c although the dealer could see me, they were booked for 2 months out!! Lin and Truk got me straightened out in around 12 calendar days. I had a broken control arm and side mirror replacement that their mechanic took care of very professionally. If I could give more than 5 stars I would! Truk even pulled two cosmetic dents out as a courtesy!! Talk about compassion and service ... phew. Thank God for these folks, seriously.
May 07, 2025 -
This is the best place for any body works for your car. They are as their name are very affordable and reliable. Get quotes from anywhere around, no one will beat them and I can bet on it. At least that's my experience. Definitely trustworthy and good customer service
Apr 24, 2025 -
My mother and I recently had an absolutely fantastic experience at Affordable Body Shop, I can't recommend them highly enough! From the moment my mom walked in, she felt like she was in good hands. Her car needed some work after an unfortunate fender bender caused by hitting a deer, and she was worried about keeping costs down while not compromising on quality. Affordable Body Shop really went above and beyond to work with her and keep the expenses down. They patiently explained all her options, discussing the pros and cons of new, used, and aftermarket parts. This helped her make informed decisions that fit within her budget. I was also incredibly impressed with the accuracy of their estimate. It was within just a few dollars of the final bill! There were no surprise charges or unexpected additions. Everything was clearly communicated to her before any work was done. Lynn, in particular, was amazing. She was so friendly, informative, and professional. She kept my mother updated throughout the repair process, promptly letting her know when her car was ready. The repairs themselves were completed timely and efficiently, and the quality of the work is excellent. Her car looks as good as new! If you're looking for a body shop that is honest, reliable, and truly cares about its customers, look no further than Affordable Body Shop. They made a potentially stressful situation so much easier, and I'm thrilled with the results. Five stars!
Feb 11, 2025 -
Such a wonderful experience at Affordable Body Shop in Glenn Allen. Reasonable pricing and quality work. Hopefully I won’t need it again but if I do I will definitely come back here for my vehicles body work needs.
Oct 12, 2024 -
Sadly, I had a little fender bender. I must say I had to pursue finding an Auto Body shop that would take my cash directly but through recommendation I found Lynn & Truk . Lynn was so helpful guiding me to get the car back as soon as possible and add at a fair price too! Truk was meticulous with my paint job given that it was a 2024 and a new color!! together. They are and incredible meticulous team‼️ I have been in the service business my entire life so that is not said lightly ‼️🤩
Aug 16, 2024 -
They were AMAZING. I gave them my keys on Monday and had my car back on Friday that same week. They were so kind and accommodating and did an incredible job on my car after my rear bumper had completely come off. It was at an incredible price as well; not only that, they washed and detailed the interior of my car while they were at it! Overall - I highly recommend this shop for any major auto body work you need done on a vehicle paying out of pocket.
Jul 19, 2024 -
Brought my car for repair, everything was fine. But when I started driving home I noticed a large crack across my windshield from the top center to bottom right. Shop does not take any responsibility and came up with a story why it happened on its own. Guy said it happens a lot over there. So if you don’t want to be in my place, avoid this place!
Feb 21, 2024 -
I shopped around Richmond for the best estimate for out of pocket body work. The estimate I got was amazing compared to the other shops in the area. Above & beyond service! Truc (the owner) was in constant contact with me via text and let me know immediately when there was additional work to be done outside of the original quote. He even took care of internal repairs to my passenger doors, that I was going to leave be, at a fraction of the cost that I was quoted by other shops. Super quick turn around time for my car to be finished. My car looks better than it was when I bought it 5 years ago. I highly recommend this shop to absolutely everyone!
May 02, 2023 -
I’m VERY happy with my service here! I was able to get my original damaged hood fixed, and it looks impeccable, like brand new. *Highly recommend* The owner has very quick communication and I was able to pick my car up in less than a week.
Feb 04, 2023 -
Just picked up my car this afternoon after body work from a rear end collision. The process was seamless! They were able to schedule the assessment within a few days after the accident. They completed the repair quickly and before the estimated completion date. My car looks amazing! I highly recommend this shop!
Feb 01, 2023 -
Absolutely one of the best experiences I have had concerning any type of automotive service. I was quoted a price of $5300 from a larger body shop here in Richmond and told the wait to get the parts for damage to my drivers side doors would be a month. After the parts arriving the work would take 7-10 days. The people that do my automotive service recommended Affordable Body Shop so I took my car in. I was quoted a price of $3500 which of course was considerable lower than my first estimate. Granted I choose not to get my wheels replaced but instead asked to see if they could be buffed to look good. My parts where ordered and arrived in approximately 1 week. I dropped the car off on a Tuesday and got a call Friday afternoon that my car was ready. WOW! Seriously, three days? To say the least I was amazed. The car looked great. And on top of that, the bill was $3000, $500 less than quoted. When is the last time that happened to you? NEVER!!!!!!!! I did notice after a few days that there were a couple of trim pieces missing after comparing to the passenger side. When I swung by the shop the owner immediately ordered the two trim pieces and apologized. I also had an issue with the lock button on the outside not working. He said he would take care of it for me. The trim pieces arrived within a few days so I went by to have them installed. I was there 20 minutes, trim installed and button now working. The button was just a simple fix because the clip between to wires weren't clicked together. Both these issues were very minor and was remedied as quick as possible. I asked how much I owed and was told nothing! Use this shop, you will not regret it. Amazing experience!
Dec 07, 2022 -
I had someone back into my headlight and bumper on the driver side. I called a couple of shops and this one had the best quote. I spoke with the owner briefly about what I needed and then sent a picture message of the damage as instructed. It took me a couple of weeks to locate a replacement headlight and once I had it I dropped my car off. I left the car there on a Wednesday afternoon and got it back that Friday afternoon. The work was quoted as taking two days to complete which was right on point. Now that I have it back the work looks great I have no complaints, they did everything I asked them to. The owner had a great attitude and answered all of my questions. I will definitely be doing business with them again.
May 13, 2022 -
Truc was AMAZING!!!!! I had gone to 4 other body shops for estimates and gave me a third of what everyone was asking!!! He was very honest… I came In on a Friday busy time for an estimate and he took the time to provide me with all the information I needed, a week goes by and I’m ready to have it work on. I drop off my car at 9 and he had it ready for me by 5:30 THE SAME DAY!!!! Truc really pleasing to work with, and he truly cares for his customers, and it’s super convenient and efficient!!!!!
Apr 01, 2022 -
This body shop deserves more than 5 stars. I seen the reviews from Google and decided to go through with them. Glad I did because they did an amazing job on my truck. The customer service was great. They communicated with me before, during, and after my service. I would recommend 10/10.
Feb 08, 2022 -
I would give this business 10 stars if I could!! Truc was a true professional from the start. He was communicative, honest, hard working, and he did a beautiful job repairing my car. I didn’t actually meet him until I went to pick up my car once he’d finished the work and I found him to be so incredibly friendly and kind, a true gentleman. The entire process, from start to finish, was seamless. I highly recommend Affordable Body Shop!
Jan 27, 2022 -
I had a very pleasant experience working with this body shop. I was referred to him as two others I know have used him before, one being a repeat customer for any repairs or services. The owner is friendly and sent updates to me. He had information readily available when I needed to checkin. You can not tell I had any work done. The only downside was the delay with parts, but that was to be expected with how things have been going in our current climate. Please give mr. Vo a call if you need work done in the future!
Jan 10, 2022 -
Such a nice guy my first time going there to get my car door repair . He did an amazing job I’m happy with my results . I will definitely go back . Thank you
Oct 25, 2021 -
Seriously, he is such a lifesaver!!! I had a tire blow out while driving 90 mph on the highway which caused damage to my car after it lost control. Upon getting my car towed to affordable auto body, he informed me that the insurance company may just have it totaled. My heart dropped because I paid for my car straight out & only have liability insurance so it would have been a total loss for me on top of the fact that this is my only car at the moment. It was one of the most stressful moments because we all know how important it is to have transportation for a multitude of reasons. He said he’d see what he can do and did just that, far exceeding my expectations. Not only did he make the damaged side of my car look BRAND NEW, but he also did it at an affordable price. I was quoted almost 7,000 elsewhere!! He got it done at a fraction of that price which I’m very very grateful for having paid out of pocket. I didn’t have to worry about being ripped off because he is fair and very down to earth. There is no doubt in my mind that if you need work done, he is the best for the job. I’m positive he’ll get it done likely cheaper than anywhere else in Richmond and do amazing work in the process. Seriously, if you are in need, go here!! So glad I can now get back to work and go on about my business as normal.
Aug 01, 2021 -
I would not go anywhere else to fix the damage on the body of my car. Truc Vo is the one who fixed my car for me and he is a miracle worker!! He is very skilled and knows what he's doing. I would recommend him and this shop to all my friends and family no doubt. My car looks better than it did before I got into the accident. (Sharing before and after pictures for reference)
Apr 06, 2021
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