What clients say about L L Carter Towing & Recovery in Glen Allen (VA)
Office lady answering the phone was very polite and helpful in getting me help when my Mustang was needing a tow. Robert was the driver who came out in a flatbed. Robert is very kind and courteous man. He was out to my location less than 10 minutes after the call was place. Enjoyed a friendly conversation on the way to drop the car off at my house. All I can say is he is one hell of a guy. Would highly recommend!
The phone staff were super nice and efficient- quick to respond and get the driver to me. Robert the driver was super cool! We talked the whole ride- knew people in common and was very personable! Will definitely recommend this company again!
If I could give one thousand stars I would! Austin provided exceptional service to my father and his passengers..They were out of state visitors that ran into a major issue while in VA..Austin went above and beyond to transport them; he made sure they were safe and he extended not only his hand but his time..I would highly recommend this Tow & Recovery Company..
Randy was of great service, very knowledgeable about my WesternStar and explained some of how my hoses work and what I can do to maintain them. This company was very quick about coming out and assessing and repairing my mechanical issues. Definitely would use them again if I’m in the area. Pricing was reasonable as well.
My husband and I were driving to PA from FL and our car broke down in VA. After debating what to do, we called LL Carter Towing & Recovery to get an estimate to have our car towed home. Randy picked up the phone and immediately put us at ease. We told him we had gotten a non-refundable hotel room and we wouldn’t be ready to leave until the morning. He said take your time, think about it and call me in the morning. We had the greatest experience talking the entire way home with Randy. He was kind, professional and enjoyable! He was able to turn an unfortunate event around for us and get us home safely. We can’t thank him enough!
I called LL Carter to tow my 2500 Yukon to gatewoods for new brake lines... I choose them because of the good reviews.. they didn't have a single bad review TILL now atlease.. I was offered a $2000 check or $1700 and I'd get the truck back that they totaled out recklessly. I've recently spent majority of my time getting it back running for my business. Replaced fuel pump, fuel filter, battery, Radiator, Heater core, Thermostat, new tires alone costing $680. Someone help me understand how you call for a "professional"and end up with totaled vehicle? Now I'm out of my truck
I hydroplaned on a back road in my Charger. Randy Garnette was quick and professional. He showed up hooked up my car and I was back home in time to have my daughters birthday party. I love LL Carter and would recommend to anyone and everyone.
Extremely fast, friendly, and reliable. This is the guy to call at anytime for any situation.
Broke down out of town and was right there and ready to tow. Would definitely call again.
Thank you, Randy!
Very kind and efficient service. When my truck broke down on a weekend I called and the driver Randy was there within 20 minutes. He took me and my vehicle to my house and made sure I felt comfortable and safe as I am a younger female who was alone. Thanks. I would definitely use them again and I recommend them highly.
11262 Washington Hwy, Glen Allen, VATrailer dealer
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