Great experience with Dillion’s automotive as usual. They got me in quickly and took care of my problem at a reasonable price. They were friendly and communicative every step of the way.
Very convenient, clean and well run shop. I was in and out in 15 minutes for a vehicle inspection. My second year to utilize Dillon’s and will continue.,
100/10 do recommend. I’ve now been to Dillons a few times over the past couple of years. I recently went in to have some spark plugs and a coil replaced and get my inspection. I dropped my car off the night before and they had it done just after lunch. I drive the car home and no issues. I ran errands and notice my car was acting funny and my check engine light came on. I called them and they told me bring it back right away. I showed up about 20 min later and they got me right in and figured out what the issue was. They ordered the part and I was on my way in under an hour. I cannot say enough good things about Dillons. Honest, dependable, and reasonably priced.
I’ve heard maaaaaany good things about this place. I accidentally went too far up on a concrete barrier and messed up my bumper and passenger side door. I’m just a girl okay? 😂 Called them and they told me bring it by. Within 5 minutes, I was there, they looked at my car and advised me they would need to diagnose it another scheduled day. Respectfully, I understood and was given the $60.00 diagnostic fee. While I was there I read all the reviews, mostly negative and don’t understand how they have negative reviews. But from reading, you can tell the owner Corey doesn’t play games or with people and I respect someone like that. Definitely will be back to get some work done. 10/10.
Took three visits to get an evaporator issue fixed. But folks there took their responsibility and waived labor for second and third time. And eventually my car is up and running.
Can you imagine how pleased I was when I picked up my car from having the under lower valance reattached and they said “no charge!” Plus, they gave me a ride home and came and picked me up. Dillon’s now has a loyal customer. Too bad I cannot give six stars.
I had a crazy experience with a different shop off 1093 at Sun Auto last week where I went in for an $18 registration inspection and they tried to tell me that my car had $2,500 worth of problems that needed immediate attention. I was in tears and said I’d have to talk with my husband because I had no idea my car had any issues and I was not prepared for that type of repair cost. My dad has been coming to Dillon’s and he said that he knows someone that works there also goes to our church and he trusts this place. My husband went to today and wouldn’t you know that my car looks perfectly fine and won’t be needing any type of repairs for a good while. I’m SO glad that we found a place that is honest and you can trust that the repairs you do get, will be necessary and fairly priced. Thank you for putting my mind at ease and for not trying to squeeze money out of my pocket. Happy to say that I have found “my mechanic” now!
I went to Dillon’s for my annual state inspection and although it was late in the day, I was in and out in no time at all. Friendly and convenient! I’ll be back. Highly recommend.
It was the first time to bring my vehicle to Dillons. They came highly recommended by neighbors. They were able to service my car the day I called and were very professional and friendly on the phone and in person. I required the shuttle and Sonny was super friendly! Being a teacher I received a discount! We’ll definitely be going back!
Wonderful customer centric organization. Customer experience was great. Final bill, lower than quoted, from Sonny to Rick, to Tommy, all great to do business with. Even had an issue after the repairs which was handled immediately hassle free. Thank You 😊
Literally the best automotive repair shop!
They have the nicest staff! They are straight forward with what the issue is and break down the cost. They don’t try to push you to get unnecessary repairs. Every time we walk in Tommy always greets us “Hello Andersons”. Every time, without fail! The young man who worked on our car was also super nice and came out when I was getting in my car to make sure every thing was good!
Stopped into Dillon’s to get Speed Sensor and Spark Plug misfire codes evaluated.
Good Christian Owned Repair Shop.
Tommy was great at the check in and very courteous. Jason kept in communication with me on repairs and sent pics on a trans leak they spotted while checking the speed sensor.
They did not note the diagnostic codes I had with me when I checked in but I gave the info to Jason on one of our calls.
Reconnecting the speed sensor cable seemed to have fixed the sensor issue but the Spark Plug Misfire code was cleared and they could not reproduce the issue on a test drive and after checking the plugs. Also checked my fluids as requested.
Since they could not clearly diagnose or address the plug misfire issue at this time, they waived the diagnostic fee. The consideration was much appreciated, other shops I feel would have charged for the inspection regardless.
Also their diagnostics fee was $20 to $40 cheaper than other shops around Katy / Fulshear.
Waiting area is clean and well maintained, also a work station table to use your laptop, free Keurig coffee and water bottles. Restroom area was very clean.
Their drop off / pick up area is covered which I also appreciated considering the recent heavy rain and hot sun in the Summer.
The main access to the shop on North Bound Katy-Gaston Road can be busy since Seven Lakes HS is nearby…it’s very busy South Bound on Katy-Gaston Road when school starts or ends on weekdays.
I left a negative review the other day, I let my emotions get the best of me due to a tough situation I'm in.
I just want to say thank you to Tommy, Jesus and everyone else there looking out and allowing me to keep my car there during the week till we could figure out what we're going to do.
That was very kind of y'all.
Y'all didn't deserve my negative review.
Please forgive me and I pray y'all are blessed and nothing but good things come y'all's way.
Anthony G
A job to fix the AC on my car that should have been done by replacing a $20 part was quoted to be required to replace the compressor and every hose and was going to cost $2300+. Don’t expect them to diagnose the problem properly if you bring your car to them.
Edit: Got a courteous call from Corey, the workshop owner after reading the review. He listened to my feedback on the phone so it tells me at least he cares.
Dillon's is my new car place!
After being quoted a ridiculous amount for repairs that weren't necessarily needed, someone suggested Dillon's and I'm so glad that I went. Great work, beautiful building, and Tommy and Danny could not have been nicer.
I really appreciate their customer service & service. I came in for my emissions check & it was a smooth process. I felt very welcomed . I can tell they care about their customers and strive to do the best for them. I will definitely come back for any of my car maintenance needs. I highly recommend people to stop by
I had an excellent experience at Dillon’s Automotive. They helped me out when I was in a pinch, quickly got my vehicle fixed, and had me back on the road in no time. The customer service was outstanding—everyone there is hardworking, genuine, and truly cares about their customers. I highly recommend Dillon’s Automotive for any vehicle issues. Their efficiency and dedication make them stand out!
Went here to get my emissions testing done to renew my registration. Very clean establishment. The guys were really nice and courteous I was in and out. It was a breeze $18.50 for an emissions test
I’ve been taking my car and my wife’s cars to Dillons for a few years, and they are always honest and reliable. They explain everything clearly, don’t push for extra repairs, and their prices are very fair. The service is great, and we trust them completely. If you need a good, honest auto shop, I recommend Dillons!
Dillon’s service is always awesome, and is the only place I would take my car on the west side of Katy/Fulshear. They never try to sell me anything I don’t need, but they always let me know the condition of various aspects of my car, and when they may become an issue that needs to be addressed.
They are simply the best.
My NEW brakes (installed by dealer) had been squealing for the past 5+ months and only seem to be getting worse. I didn't like the cost that I was quoted by the dealership to replace new brake pads. So, I had decided to seek a 2nd opinion. I had searched on Next Door and Dillon's Automotive was recommended. I had communicated with Tommy and Danny during my visit--great first impressions. They respected my time and listened to me as I explained my problem. And they respected my money. There was no charge to check brakes and there was ZERO pressure to spend money at their shop. They answered my questions, and we agreed on a solution which cost much less than what the dealership had quoted. And let me tell you, I drove my car next day and there was NO squealing. Gone are the days of being embarrassed as I exit my job's parking garage and house's garage. I will definitely be back for any future repairs. Thank you Dillon's Automotive.
Dillon’s is the only place I will go for my car needs. They are such nice people. Honest, trustworthy, and kind are the words I would use to describe everyone I have interacted with. They also have a nice lobby for you to wait in that is very clean and they even have complimentary coffee! Love these guys.
My wife's family has been telling me for years to visit Dillon's for auto work. Finally, I listened, went for an oil change and alignment, and I did not regret it. I saved money on services that were costing me more elsewhere. They went above and beyond in servicing my vehicle.
Tommy Dillon was my contact at the front desk. He was very friendly and estimated my service time accurately. He was happy to chat about the history of the family business, a conversation that was prompted by some neat memorabilia on the wall. I really got that family-connection home town feel that some folks love.
As I said, the price for the oil change and wheel alignment were excellent for a full-service auto shop. My old 02' Mercury had a pesky driver side door squeak that was silent when I got back into my car. They said nothing about having fixed that. It wasn't on my bill. I did not tell them about it. They weren't looking for verbal gratitude for having silenced the squeaking door hinges. It's those small courtesies that separate one business from another these days.
Excellent customer service. Very impressive 1st experience with these folks. I shall be returning.
Range Rover Sport
I generally do not leave reviews for service, however, this time I feel my experience needs to be shared with other consumers.
The front desk and all the staff at Dillon's Automotive, went to great extremes to make sure my visit was a pleasant one. What I really appreciated was the sense of professionalism and the attitude in general. I never felt rushed to do repairs that I did not need. Very efficient, quick vehicle inspection, and excellent service!
Nicely done sir, I shall be back. Thank you.
I was very pleased with the overall experience at Dillon's Automotive. Rick and the staff was professional and the repair work was done to a high standard. I will definitely be returning for any future truck repairs and I highly recommend this business to others.
We have been coming here about year now. Always gives us same day service and if they dont have a loaner car to give me they have a courtesy vehicle that will take u home and then come pick u up when ur vehicle is ready which is great for me cause I dont have to wait up their for hours with my toddler!! Even though they do have puzzles and books to entertain the little ones. It's always nice and clean when we come in and I always receive friendly service. Would highly recommend!
Simply the best. I had to update my review for Dillons now that I've been using them for a couple years. It's still a 5 but I want to share how great they have been. So far I've had an exhaust manifold replaced, brake job, new front hubs installed and ball joints replaced. The hubs were replaced to stop a grinding sound. A few months later the sound came back and they redid the brakes as well as the hubs totally for free just to be sure they really got it! That's real service! (Thanks Jesse!) The prices are fair, the work is good, and they really treat the customer right. I'll be coming back for a long time.
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