Found all I needed for my 8th gen civic and I was provided with a list of civics and where to find them Brandon and Juan were very helpful Great customer service.

Carlos Terrones

12/08/2023 21:30:07

I would leave a 0 star review if I could, I spoke to a rep online and they told me specifically how much a radio would cost with no navigation and touch screen. I was told 19.99 AM/FM and 39.99 with a CD tray. I get to the front and I was told it was 59.99 because it was considered navigation. I explained it does not have navigation and that I spoke to their reps online and explained the situation about the price. They did not honor their price and tried to upcharge. Terrible experience.

James Warren

03/15/2024 21:25:15

Best place in town. Stop by everytime I need something and have never had a bad experience, these guys are awesome. Super helpful as well

Lane Wallace

01/28/2024 19:34:57

I would've given it a 5, but the kid at the counter is very unprofessional. Don't know his name, but he has glasses and he's very goofy looking. His big mouth is gonna land him in some trouble if he doesn't watch how he talk to customers. But I guess he does it because he's behind that counter. But meh... he's just a kid.

Jonathan Garcia-Rosado

12/01/2023 00:20:26

Great selection of cars, very organized, fair prices, and Brandon at the front desk is very helpful/knowledgeable about cars as well as company policies.

A1

07/09/2023 16:26:53

I have found every part I wanted and more at this place. Vehicles are organized by manufacturer which makes it easy to get what you want at very affordable prices, without the wait for delivery. The staff is friendly and treat you with respect.

Global Holdings

10/15/2023 11:51:12

5 STARS Across the board ! Looking for a junk yard look no further! From walking into amazing customer service, quick and easy locating of what I'm looking for to even walking and assisting me to locate what I needed ! Huge shout toJacqunline thanks for all your assistance you rock.

richard childers

12/06/2023 00:19:26

Absolutely wonderful, parts were easy to find and didn’t cost me an arm and a leg

Matthew Stuart

03/26/2024 18:10:47

Friendly people, great service highly recommended and the wheelbarrows are a plus

Darnell Spruill

04/09/2024 20:12:00

This Pull-A-Part is A1 for service and cleanliness. Also the have great workers who go above and beyond to help you out. Thank you Brenden, I will return soon!

Israel Delgado

10/26/2023 18:10:35

Awesome place , quick great customer service by Brandon . Recommend 100%.

Maria Salcido

03/01/2024 17:14:30

Called the phone number, and it goes to a virtual assistant that answers your questions as to whether they have the vehicle you are looking for on the lot. Went out there, and they gave me a paper with the row number where to look for the vehicle I needed parts from.

Angelea Blum

11/26/2023 02:37:25

Pretty straightforward: Just walk in, ask for whatever car you’re looking for, go there, pull the part, get it at a very reasonable, and walk out.

Dante Contreras

12/27/2023 21:49:17

Brenden was very helpful and even more friendly!! I asked for a cart as I was going all the way to the back of the lot, and he didn’t have one at the time. I checked out and started walking and he flagged me down because a cart just got returned and he knew I wanted it! Much appreciated instead of giving it to the next customer

Nick Rios

07/23/2023 21:43:18

Edit: I don't care what excuses the owner makes, my vans stranded because you wont give my parts back. Its not my job as a veteran to give you respect when you disrespect us. --- I came in with 2 ICMs in my bag to check if the parts matched, I turned around to their check out bay to sit down. Was waiting for a friend. Wasn't sure if the single seat they had at check out was okay to sit in so I stood up. They asked to check my bag and I offered. Staff took the parts I paid for that were marked as sold from another junkyard. (Had a white line on the back and a check) I told them to bring up cameras, let me show my receipt, and the only option was "buy them or leave them with us". Told me that they've seen me months before, that my story "made no sense"; I was out of state months before in the military in Massachusetts. They lied and pretended I was a repeat offender when I wasn't even in state before. They wouldn't let me show my receipt, pretended to not be able to check the camera, and I told them to call the police. They didnt. I'm not paying $90 for parts I already paid $160 for at another yard. I would have came here first in the first place if I knew they were that cheap. If they *were* stolen, take the lose and just ban me. Dont take my belongings without knowing if they're yours. Thats theft. If your staff takes 5 minutes to find the rule that says you have to have parts marked BY THEM before entering the yard, fix your signage. And don't pull extortion when your manager won't even let me show my reciept. If I knew they weren't mine, I wouldn't have stayed and told them I wanted to file a police report.

HIKO

09/19/2023 05:40:22

Brendan was really helpful, staff was awesome and they have plenty of cars and parts to choose from, would totally recommend!

JESS LOPEZ

10/26/2023 15:46:32

Everything is organized and the team members are top notch. Always a great experience even when they don't have what I need (which isn't often). I highly recommend Pull-A-Part.

Nakita Uranga

09/08/2023 18:57:05

People are impatient these days so I was really surprised on customer service here. Diana took time to help me find parts for my vehicle and took time to give me prices. 5 stars to her and whole staff. The yard is way more organized then Any other in town

Shomone Hemphill

07/19/2023 16:27:14

Watch out fellas these people are crooks!! 4 to 8 inch piece of plastics are 12 bucks ac vents are 7 bucks each and the environmental feel is 12% of what you buy and on top of that taxes and other fees.. Update tuesday Sep 5 2023 Took out 3 pieces of plastic interior side panel thinking it would be less expensive than buying the whole piece that was not the case I got charged 12 bucks for each 5 inch by 2 inch pieces Update tuesday Sep 5 2023 Unfortunately your workers seem to think they own the place and don't help out customers theyre rude non talkative andthey don't bundle anything. It's a shame you're loosing business due to the fact your workers dont care about your hard earned company. Keep away fellas!

Genaro Marquez

09/05/2023 13:45:18

Excelente service, I found everything I needed and very friendly workers especially one called Brendan, they gave me a discount just for being my first time, I will definitely be back.

DECBrave

09/13/2023 18:23:49

Great selection of parts at fair prices! Brandon and Juan were great help!

Abel Romo

11/03/2023 17:33:32

I been working with this company for a few months now. The facility/store in El Paso is one of the cleanest and most organized I've seen in the area. Their phone customer service is good, but the GM (Jackie) from this facility is great. Jackie has some really awesome people skills and was able to provide me with answers and points of contacts. I am a new entrepeneur and hope the relationship with this company continues as my small business grows. Thank you all!

Carlos Medrano

02/08/2023 22:48:14

Brandon, the store clerk in el paso was absolutely helpful. He ensured I was helped and even went beyond the normal scope to explain to me how warranty works. He looked up the car part I could not find and was very patient and did hesitate to answer my million questions. El paso pull a part team is the best.....

Paul Dussard

07/16/2023 20:28:28

Buying used was a great idea years ago! Not any more. This month visited several times; same poor customer service, very expensive (a window regulator $20 plus the motor $27!!! New is 38-48 depending on availability); ac compressor $58 plus extras and taxes… all customers complained prices. Forget about money back, only store credit. Very dissatisfied, disappointed. The competition little far away from Lebanon or something like this are the worst; everyone racist.

Vik San

05/24/2023 23:19:12

Thanks Diana for your help I'm going to keep going to pull a part great service

Enrique Gurrila

11/06/2023 03:39:32

Awesome lot, welcoming & professional staff!

Joel Panglao

04/07/2024 21:47:19

Use their website before going to the yard and it makes life easier.

Jerry Smith

01/05/2024 01:33:01

Awesome prices awesome place to go get your parts! Nice staff thanks for Brandon for the excelente service!!

Hazael Elenes

09/15/2023 18:55:43

Found the exact vacuum tubes for a Silverado. Vast variety

Jade Zicari

01/28/2024 19:36:00

Nicely organized salvage yard, friendly service and reasonable prices. Thanks Brenden for your help and fast and friendly service

Lance Mills

10/27/2023 20:17:56

Address:	12000 Montana Ave, El Paso, TX, United States
Phone:	+1 915-855-0463
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 748 Reviews
ZIP Code:	79936
Open Hours:	9:00 AM - 4:30:00 PM
Popular times:	Tuesdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		9:00 AM - 4:30:00 PM
Monday		9:00 AM - 4:30:00 PM
Sunday		9:00 AM - 4:30:00 PM
Tuesday		9:00 AM - 4:30:00 PM
Saturday		9:00 AM - 4:30:00 PM
Thursday		9:00 AM - 4:30:00 PM
Wednesday		9:00 AM - 4:30:00 PM

Pull-A-Part JunkYard in El Paso (TX)

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