What clients say about Oakley & Sons Towing, Inc. in Rocky Mount (NC)
Horrible experience. Broke into my car after towing it. Bad customer service. Dishonest individuals. Honestly do not see how they are still in business. They don't even deserve a 1 star!!!
Very Unprofessional spoke to the older man on the phone both Friday night and today he was very rude and got very unprofessional and very loud prior to hanging up on me when I was speaking in a very respectful tone after I started asking him about some missing property.
This is the same older man I spoke to on the Monday prior and that same Friday around noon..his demeanor was very different.. Very dissatisfying service and still haven’t received any responses to the property that’s missing.
While driving back home, my daughter needed help. I called Oakley and they had her back on the road in no time at all. Polite and very good service. Highly recommend.
Worst ever I picked my vehicle up and the passenger taillight was busted out for gods sake I couldn't believe it and they didn't even acknowledge it as if you don't see we won't tell???
They were very helpful. I had to change the appt, that I was already on the way to (I live an hr away) on Fri. I was sleep deprived and couldn't make it, although I tried. I was in a bind because of it... and they were kind enough to let me pick up my car on Saturday (and a holiday weekend), when they were closed. I appreciate their help and business, especially under the circumstances the car was there to begin with.
They were excellent. They moved a non project truck for me. Called them set up a time and details to move it. Showed up on time loaded it up and avoided the low lines at both the pick up and drop off locations. Extremely helps full and courteous. Thank you guys for being the least stressful part of our move.
Was visiting my parents in NC and needed a tow..come to find out, a battery was needed. We were able to drive vehicle home and replaced battery. Just had to pay company for jump. Very honest, fast, and efficient service. Highly recommend.
Because of ID theft my bank Acount was frozen & vehicle was repo'ed & picked up by this company. They STOLE a laptop out of it & the bottom part of an adjustable hitch removed as well, cracked a tail light & put some noticeable scratches on it then refused to make things right. Beware of these crooks!!! NEVER use this company!!
i don't even know the name of the man who came but i called about being locked out of my car and 30 minutes later he showed up, popped the door open in less than 2 minutes and was done just like that. hopefully i won't need to use them again but if i do, i definitely will. thank y'all again!
My brakes went out on my truck today so called to get a tow they were there in 15min and took my truck back to there shop changed my brakes and I was back on the highway in less than 2hrs! Would highly recommend!
The owner is very very unprofessional I called to get my car door open he told me a certain price I only had half when he had open my car door push me out of the way and closed my car door with my keys still locked in it
Called to unlock my grandmothers vehicle, She ended up finding her keys right before this company arrived. The guy still charged her FULL PRICE as if he had unlocked the car, when all he did was drive to the vehicle and leave. He followed her to atm and demanded that she pay him the full amount quoted, He was very rude about the situation as well.
My young adult son was stranded on the side of I-95. I called Oakley and Sons and they were there within 30 mins. Professional and did not overcharge, grateful!!
Open 24 hours.... Calling for 20 minutes no answer! Terrible Customer Service. How can you do business when you don't even answer calls from your customers??
Broke down on I-95 on a Saturday. Not only did Clayton get to me within 30 min, but also brought me to a repair shop that had me back on the road in a few hours. Could’ve took advantage of the situation, but didn’t. Honesty and integrity is the way this man runs his business.
Left stranded in the cold by the highway. Never answered phone calls from me or the insurance company after leaving messages with their answering service.
320 Wilkinson St, Rocky Mount, NCCar repair and maintenance service
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