BIG BULLY TOWING in
Rocky Mount (NC)

Few weeks ago, I got a flat tire on I95 in NC. Roadside assistance was called and I received a call from Anthony, Big Bully Towing that they are on the way…. They never showed up! Even thought I was confirmed thru Anthony (Big Bully) that they are getting paid from the Roadside Insurance, they still did not show up. They left my family with kids and I stranded with getting close to night fall approaching and now also dead battery and failing cell phone power charge. They wouldn’t answer my call from my phone ( but when I called from different cell ) Anthony picked up to tell me ,Big Bully truck on the way…. They never showed up! . Thank God for the NC State Police ( I am very appreciative ) and the service of the other Roadside Company that that I contacted hours later after Big Bully’s no show. It was over an hour away driving distance for the other company, but they showed up.(They picked up the additional 4+ stars from me). Shame on you Big Bully for leaving us stranded. You were few minutes away and you did not have the decency to come by to help, even though you were getting paid from my Insurance company and I even offered to pay you from my own pocket. Shame on you Big Bully and may God forgive you.

It’s almost like Rick descended from heaven in our time of need. We had a U-Haul AND car haul trailer stuck in mud & he made quick work of the job! He also had a positive attitude throughout the process. Price was also less than 10+ places we called! 10/10 would recommend!

He helped us jump our Cybertruck & towed it to the correct charging station. He initially didn’t wanna charge us because of a delay but waited till truck was charged to leave. Literally an ANGEL the sky!

He Was Literally An ANGEL sent From GOD! He Helped Us When Me And My Friends Was Stranded In A Dead Cybertruck, No One Wanted To Help Us Due To The Cybertruck & He Did!!! He Also Sat There With Us And Waited Till The Truck Was Charged & Made Sure We Was Safe!!! Thank You Again Anthony BIG Bully

This was the best experience ever!!!!! I was down an out and BIG BULLY CAME THROUGH. He waited patiently with us am the vehicle until we got situated . When you need a reliable and quick service make sure you get Big Bully!!!

Trey helped us tremendously when our car broke down on the side of a highway! He helped us in more ways than we possibly could have ever imagined and I’m absolutely grateful

Been waiting over a month to get my belongs out the car he towed from a exdent makes me feel like he trying to keep the things in the car even if I wanted to pay to get it out I couldn’t and I would be stuck with a high storage fee because he ignoring my calls and text

The worst experience ever, we had used their service around 2 weeks ago and had to be charged $130 only for the service, instead we got charged twice, one of the amounts was right of $130, and the other payment was $2,500. We are trying to get a hold of Anthony who had done the job for us but no luck, no answers, nothing, although he had told us that this matter will be taken care of, however now, they are all ignoring us...

We were on the side of the road for hours, trying to figure out how to get our flat tire fixed. It was raining and the car kept slipping off the jack! The guy who came to help, not only got to us quick, finished quickly, and then when it came to be discovered that the donut itself was also flat, we called back and he came to the rescue with some tire repair cans! Above and beyond the call of duty. I pray god blesses him and his business. ? couldn’t think of a more deserving person! Thank you!!

Great service, they recovered my motorcycle that had been stolen fair prices and great service

Every time I have called Mr. Anthony has came quickly. He is very professional and always have a caring attitude.

Bell Boyz Auto located in the back had worked on several of my vehicles! Respectful young guy that is very reasonably priced!

Mr. Anthony was very professional and courtesy. He came when called at 2 in the morning and got the car fast and to the destination safely. My go too towing company.

Outstanding service. Quick and knowledgeable. Go with the professionals. They quickly responded and took my Truck to the dealer within minutes of my call.

I loved the service and will be referring all of my friends to this business. Thank you BIG BULLY TOWING so very MUCH!

because he took my vehicle knowing that it was mine been driving my vehicle all around and he tried to tell me it was $2,000 to get my truck but he had already applied to get my title to take my truck for me and then it was real rude and told me he was going to kill me

Thank you Big Bully Town for taking care of my dodge promaster. Anthony B. Showed up and had the Promaster loaded quickly. He was very nice. I recommend Big Bully Towing.

I am from out of state and had a bad blow out on I95N. I called my roadside assistance thru insurance and long story short 2 hrs and 5 people later they said they still couldn't find anyone available. I called Big Bully Town in after a quick internet search and they were 15 min or less from my location. They answered quickly and the voice on the other end was personable and quick to tell me he would check with Josh and call me right back! I was overjoyed to hear back from them within 5 minutes offering to come help. In that time, a police officer stopped and helped me in my distress so I called Josh and crew bavk and told them "thank you for being so willing and professional." I highly recommend this place as they were ready to help me in my time of need!

The first time i use this service, the services were awesome. They came right away and got the job done. The second time it was like a no call no show.

We called this morning because of a flat tire. The gentleman that responded was so pleasant and had a big smile even though it very early on Monday morning and slightly raining. He was professional and made sure we were all set before leaving us. Great customer service and caring person!!

Locked my keys in trunk and gave Anthony a call. He answered and was at my location quickly. Anthony got my keys out and had me on my way. Would recommend.

Thanks so much for getting keys out of car last night. I gave the wrong address and you showed up unfazed and smiling. True professional. 5 stars all day.

They really do take pride in everything that they do and it shows! Extremely dependable. Very quick response time Courteous & Professional. Put me at ease as they transported my car to the body shop for repairs. Truly understand what customer service means during a stressful situation. Strongly recommend Big Bully Towing hands down!

We got a flat tire Thanksgiving weekend. Called several companies and it was going to be over and hour. He came right out and fixed the tire immediately. Thank you so much for your quick response and excellent service. I would definitely recommend for all your towing/service needs

Left me stranded on the side of the road, stopped answering the phone and never returned voice mails. Called another company who came out right away. Avoid.

I got stuck in mud with not much time to spare on my way to the airport. Their response time was very quick. Thanks to them, I made my flight and didn't have to buy a new ticket.

Life saver in a real cold situation! Fast to respond and very professional! My family and I really appreciate all your help.