What clients say about Triple-City Towing & Road Service, Inc. in Vestal Township (NY)
I was in an accident. When they came to get my truck they explained everything to me and the whole process of how they were going to get my truck out of the ditch. They gave me a ride to the next gas station to meet up with my wife. I came back to there shop the next day to get all my stuff out of the truck. The whole process was smooth. Very knowledgeable people who were very kind. Definitely would recommend.
This company is CLUTCH! If you need AAA services in Broome Chenango tioga counties, they come to your rescue! I needed a tow and was a passenger with Mr. Bowman. Truck was spotless, service was fast and professional and quick to respond.
My truck broke down on 201s during heavy rush hour traffic. Mike from Triple City towing responded and quickly and safely was able to load my vehicle and get it to my mechanic. Not that I would want this to happen again, but if it does I know who I'm calling.
Had to have my car towed from my house to a mechanic on 1/7/26. Adam was the tow operator and was friendly and professional. My car was in good hands. 100% recommend.
Illegally told my car when I showed up it was still on the on the truck. They said he wanted $250 drop fee to give me my own vehicle back then charge me $90 apick it up, which is illegal if anybody else had an experience with them post it what tow company should be charging you if they overcharge you, just gotta get a hold of Ronald Benjamin cause he suing tow companies had a overcharging people. A
Just had the most pleasant experience with Dan from Triple City Towing! We were stuck in a scary area on 81 south. Dan arrived in a timely manner, was so genuine, kind and caring! Cannot recommend him enough!!
Thank you, Mike for getting me and my vehicle safely to Ken's Body Shop in Oswego. You provided excellent service and great communication of the process throughout.
My truck broke down and I need a tow from NY back to PA, the driver Timothy, got there fast, was super cool and super professional. Got my truck home and me and my wife home with it. Awesome driver and awesome service. 10/10 would recommend
Great customer service and were able to tow my car in a fast manner.Mike was friendly and helpful on the phone and the driver who came to tow my car was great and personable.I highly recommend! Thank you for helping me out today ! You guys are the best!
Had an unfortunate issue coming from PA to NY, hit something in the road, after all the running around to see what’s going on with the car and settled on a tow I ended up working with Triple City Towing. Very professional and nice guys I worked with. My driver was Cody who really helped make this issue run as smooth as properly, assisted and answered all questions and a 3 hour drive back home flew like no time with his help. Shout out to Cody and the guys at triple city towing.
I cannot say enough good things about Mike and the team at Triple City Towing. My starter quit on me, so I needed a tow. The challenge was that I was in a tight parking deck and my Alfa Romeo won't shift into neutral unless the engine starts! The guys came out, worked out a plan, and got the car out of there and to the service center. I'd give 10 stars if I could.
After calling several towing services this morning (and being disappointed by the amount of time each one said it would take for them to arrive), I called Triple-City. I spoke to a gentleman named Michael who gave me an acceptable arrival time, and gave him directions to where my car was. Despite the difficult hookup due to the location, Michael did a great job getting my vehicle on the flatbed. On the way to drop the car off at the dealership, he was friendly, professional and immediately put me at ease despite the stressful circumstances. I can't recommend this company strongly enough, and will definitely make Triple-City my go-to towing service in the future.
Excellent service. Supplied a new battery & changed it quickly. Now the car starts as it should. A BIG THANK YOU for the quick response, all @ a reasonable price.
Called about needing a tow and got a call from Michael introducing himself and letting us know that he was on the way. He showed up quickly got us in his truck to warm up while he hooked up our vehicle to get it towed. He was very polite, knowledgeable of his job and company, And very courteous. Would highly recommend them to everyone I know and even those I don’t. He made my first experience of breaking down easy and relaxed.
They did phenomenal work everything from the call to the service was great. Tim was great he was able to return the car to the desired location quicker than expected and in great condition. The person who picked up the phone was very personable and ensured everything would run smoothly. Would recommend to anyone
Shout out to Everett, I believe that was his name. First time using AAA and he was prompt and professional. Checked my battery found it to be shot. Had a new one and installed it and had me on my way. Great service and a good person.
I had such an amazing experience last night with one of your employees, Steve. He saved me from such a horrible night and put in so much extra effort to help out. He was so nice and polite and made the whole situation better. I am so so so glad he was able to help and I feel so lucky to have had him there. Such an amazing guy and a fantastic employee.
Stephen was great! Took me and my car 200 miles to snowy Orchard Park. Very professional and easy to talk to. He made a stressful situation...easy. Thank you!
We got stuck at a gas station in Birmingham when we realized we didn't have the key fob to our car. We called AAA and they sent this company to tow us. Nate and Timothy showed up right away. In that very stressful moment, they both arrived with a smile on their faces, quickly found solutions to get our car out, and promptly got us set up to get home. Nate towed us two and half hours home and was super nice the whole time. Thank you for saving our butts!
Absolutely 100% outstanding service. Steven the driver was the nicest person during our situation. Car accidents are overwhelming as it is, this man went above and beyond with us making sure everything was OK, answering any questions. 110% professional and 10 pit of 10 recommended these guys! Thanks again Steven!!
Vehicle broke down 3 hrs from home and the 24 hr Roadside dispatched Triple City Towing and Chris was our driver. He unfortunately was unable to provide us with a ride due to his limited seating but after he completed the tow he contacted me to confirm that I received a ride. We were in the middle of nowhere but he was familiar with the taxi services and made some calls on our behalf. The service for the tow was top notch but Chris went above and beyond more than what he had too and it was much appreciated as it was late into the night.
After a traumatic accident, Triple City Towing was quick, courteous, kind, and considerate. They arrived within minutes and had everything resolved for us quicker than I could’ve asked for. When I had a separate issue with another part of the accident process unrelated to them, their staff were exemplary in assisting me and taking my needs seriously. They spent time out of the office helping to get it resolved. I couldn’t have asked for better service and couldn’t recommend them enough. You know you’re in the right hands with this company.
So unfortunately I needed two of my cars towed within the same week, the first of which was an after hours job. These guys showed up pretty quick considering we probably drug one of them out of bed as it was about 3:00 a.m. The second job was around 8:00 a.m. and both times they showed up pretty quick, the drivers were courteous and I have no complaints. Hopefully I don't need to but if the situation arises I would definitely call these guys again.
unbelievable service. the driver, who was fantastic, his name is Tim, called my home to say he would be here in 15 minutes, and guess what...he was here in 15 minutes. Then, I watched as he loaded my Ford ranger onto his tow truck and he double and triple checked everything as he was going through the entire process. First rate company, all the way... first class employees...all the way!! tom
I called Triple Cities approx at 10:30pm and they picked up on the first ring. Mike was awesome to deal with and he got a driver dispatched right away. The wait time was less than 30 minuets!! The person that showed up was named Hunter and he was so nice, and got the car right up on the lift and towed back to our house. I have also used this company for other towing issues I have had and they have always been quick to the scene and offer great customer service!! I highly recommend!!
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